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Last updated Sep 4, 2024
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S
Srinivasa Rao Nalluri
Apr 12, 2022
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Product not delivered and Refund pending from one month

Product not delivered and my query canceled by saying due to logistic issues, they are not able to deliver product and will refund amount. but I am waiting for almost 1 month for the refund amount.

Order ID #FN[protected]...
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A
anupam abha
Apr 12, 2022
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Refund fraud

I have recently purchased several products from AJIO however due to substandard quality i had to return many of them. the orders were COD and the refund had to come to my bank account. After a few days of return the refund started to show that it has already been transferred to the bank account, however till now I have not recieved any money in my bank. Upon several attempts of contacting their customer care they have vaguely responded. it...
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R
rkpatel1474
from Ahmedabad, Gujarat
Apr 12, 2022
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Return and Refund not given by AJIO

Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India

I have ordered men sandal of CROCS (FLO[protected]) on AJIO online app which was delivered me on 02/03/2022 and when I opened the package I found that it was not the product I have ordered, I received female sandal of same CROCS brand which is totally useless for me. So I have returned the product with the reason and all tag available on product and it was picked up on 04/03/2022.

After few days we got update from them that...
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B
binodshah
Apr 12, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
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Delivery product not returning

Delivery product not returning, four product in one packet was delivered to me with order no FN[protected], out of which one product was delivered without tag, rest are ok. the untagged product i need to return but they are not accepting the return. neither they are replying properly in email. now they have cancelled the return. please help, four product in one packet was delivered to me with order no FN[protected], out of which one product...
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S
Sana1994
from Lucknow, Uttar Pradesh
Apr 11, 2022
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Not refunding my money

Website: www ajio.com

I made the return next day when I received my parcel, and on the website it's showing it has been refunded already but it's not been credited yet into my bank account.i have complaint many times on their customers care service. My return ID is #RT62400002 and the other one is #RT62621717. The amount not refunded from the two is rs 790.19 and rs164.17....
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P
parulshr17
Apr 11, 2022
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Salwar suit ordered

Address: Mumbai

Placed an order for 4 items on 24 th March, and i placed a return order for one the product ISNHI bandhani Suit, however after continuous follow up no one attempted for a return, and now I am being asked to do a self return, this whole process is very frustrating and inconvenient for me, i have raised complaints twice and executives gave false information that it will get resolved by 5 th april and 11 th april without providing any information...
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S
Sunil Gurgaon DLF
from Gurugram, Haryana
Apr 11, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Wrong product delivered, someone else order delivered

Address: Kurla road, Andheri East, mumbai, maharashtra

In response to a wrong product received from ajio today. I had ordered an 15 gmvpure fine silver chip from PNG jewellers on 7 th April 22 worth Rs 1281 but i got a 5 gm ganesha silver coin which is worth less of about Rs 566 also with an invoice in someone else not me it is in name of Neha with address Jana Masjide Sai provision Old Ranjangaon, road, Aurangabad MAH 431136

This is not my order and what I had ordered from ajio...
+2 photos
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A
Avinash Kurhade
Apr 10, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
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Item was picked but did not receive any details and also did not receive refund

Address: A904 Ushanagar housing society village road bhandup west 400078

Hello Sir,

I have attached all the details in attachment.

I had purchased jeans and shirts from AJIO (online shopping site).

I ordered 4 shirts and 2 Jeans (whose details are attached) which were are returned.
I had receivced the items on 5th of February and I placed return for both of them on
6th of February as I didnt like the products.

On 7th of Feb, the courier...
+9 photos
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N
naina308
from Delhi, Delhi
Apr 10, 2022
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Ajio cancelled exchange and are not accepting return request.

Address: rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

I had initiated an exchange request on Ajio on March 18, 2022 (Exchange ID EX[protected]) and was assured that the exchange would take place by March 25, 2022.

The status on the app on March 24, 2022 stated that the order was delayed. However, on March 29, 2022 they cancelled the exchange due to "unavoidable circumstances". The cancellation email stated that they would initiate a refund for the product, which they assured would...
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J
Jhs93
Apr 10, 2022
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9 months since I returned product but no refund provided in prepaid mode

Order id - FL[protected]
Return id - RT44760615

As per my previous complaints i have not received refund amount Rs1384 in my source account till date, i contacted my bank with ur given reference ARN No - 30005112171217174094332 to track but it says there is no such transaction available fr tht number, n tht number is fake .

I need my refund in ajio wallet ASAP, already its been 9 months i m trying to get...
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S
srikar punna
Apr 10, 2022
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Money deducted from my account but order is not placed

I have paid four thousand for my order using phonepay. My money got deducted but the order is not placed. I don't know what to do. I tried calling customer care of ajio but no response. Please help me. I need my money back....
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G
Greeshma M
Apr 9, 2022
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Refund not received even after one month!

I returned a DNMX Leather Belt that I purchased from AJIO (RT[protected] on 3rd of March, 2022. I haven't received my refund till now! Whenever I call their customer care, some of them say the refund has been initiated, whereas some executives asks me to wait for two, five, seven days. I have double checked my bank statement several times but they haven't refunded. They haven't credited the amount but they have posted on the app's dashboard...
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A
al@12
Apr 9, 2022
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Blocked my account

Address: BANGALORE
Website: ajio

My account was suddenly blocked.
Their customer service numbers never respond.
If one is lucky, one might receive a mail for the sake of just mailing.
No action towards resolving the issue is taken.

Shocking part is they will eventually block the entire account all of a sudden!...
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M
MihirT9
Apr 9, 2022
May 8, 2022
This thread was updated on May 8, 2022
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Didn't receive my product/ also got no refund and no solution

It’s been more than 2months now I ordered few products from ajio, I paid the bill in advance, then half of the products were delivered perfectly and in good condition also genuine. Three products were still left to be delivered, when I received the package inside there was used and dirty trouser, and nothing else. So I complained more than 10times to ajio customer care, they just told me they will confirm from the warehouse so wait for...
+7 photos
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A
Ameena _New
from Davangere, Karnataka
Apr 9, 2022
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Complaint about refund not issued

Address: #1394/2 3rd main 8th cross, Albur building KTJ nagar

Sir
It’s been a month after returning the products my refund has not yet issued now I don’t even have money nor products, and when ever I call Customer care they don’t respond properly and my complaints (tickets) are getting closed without my consent/solution. It’s a mental harassment for me now. Keep on calling every time and not getting proper response.
I am very disappointed.

I am expecting the team...
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N
NamanV
from Mohali, Punjab
Apr 8, 2022
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Money Deducted but no order placed/ processing/ refunded initiated confirmation.

Address: 1st Floor, No. 74, Prestige Feroze Building, Cunningham Road, Bengaluru, Karnataka 560002, IN
Website: ajio.com

I placed an order of (three pieces of apparel) 2277.63/- ruppe at 5:57pm .

The payment was successful(through GooglePay UPI) but when i was again redirected to the Ajio app for order confirmation there was no confirmation of the order, the order is not even showing under received order/pending payment/refund/processing .

And i am submitting my query i mail because AJIO customer support team was not...
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H
Harish s. Karki
Apr 8, 2022
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Ajio Refund amount not received

I haven't received my refund yet against my order (order ID: #FL[protected]). On 5th April my refund was initiated but still it is not reflect in my account. I raised this issue but customer care did not reply....
+4 photos
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M
Mamaihi
from Aizawl, Mizoram
Apr 8, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
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Money debited

Website: Www.ajio.com

Money debited from account and no Order ID..no reply from the customer care...
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Y
yogesh498
from Mumbai, Maharashtra
Apr 8, 2022
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Ajio not refunding money even after 2 months

Address: mumbai

Have given all details ajio asked me over email but still, they give a completely different answer each time.

I have also sent them the Paytm wallet statement, where the refund is missing till date.

Almost 2 months past now.

Order ID : PSGTzvoYK4EeyZLJvDruj5KA

1. Transaction Reference number
[protected]

2. Payment Gateway Reference
Paytm Wallet
br...
+1 photos
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S
Svet.lana
Apr 8, 2022
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Misused money from wallet and not refunding

Address: AJIO, c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068
Website: AJIO.com

Hello,
This is complaint about AJIO.
In February of this year I have ordered clothes from AJIO, two items I returned and got money refunded. Order ID FL[protected] from 23/01/2022.
Since I was planning to make one more order I have kept refunded money in my AJIO wallet.
Next order with ID FL[protected] from 07 of February was done with COD payment option, money from wallet were taken to partially pay for this order...
+11 photos
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