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www.ajio.com
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Last updated Sep 4, 2024
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J
Jignedhmakwana1288
May 18, 2022
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Non Delivery

Not delivery of product by courier company...
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Preetha sankar
May 18, 2022
May 18, 2022
This thread was updated on May 18, 2022
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Payment completed but order not placed!

Payment completed but order is not placed! I'm im rage! I seriously wanna complain abt it if there is no action taken . Refund my money now!
Really really poor customer service ajio!...
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Preetha sankar
May 18, 2022
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Payment completed but order not placed!

I just now ordered puma shoes worth 1684.48 rs and payment completed. Money is also debited from my account but order is not placed! I'm highly disappointed and worried! Literally crying! I need my back!...
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R
Razzrami
May 18, 2022
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I'm complaining about money issue

Address: Bangalore

Today I ordered 9 items through Google pay, my money is debited to ajio but my orders are not placed. Either I want my money back or place my orders...
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Karthik Kathari
May 17, 2022
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Refund related issue

Address: WJ88+P54, 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

I had ordered some shirts from ajio on 30th April but due to technical issue it got canceled but my money got debited but still i haven't received refund amount yet....
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L
Laapi
May 17, 2022
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Not returning of the order

Website: www.ajio.com

I ordered few clothes but they weren't appropriate so I chose to return them but they won't provide to return the order.. the return request is getting cancelled again and again.. my return I'd :RT66706461...
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M
Mohit Vijay Manchanda
from Delhi, Delhi
May 17, 2022
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Refund issue

Address: Banglore

Ajio,

I ordered the product on 20th April 2022, Gold coin of 5k, but after the some days order shows delivery delay Order#FN[protected].
I called the customer care they gave me complaint no# after the few days I received the mail on 6th may your refund will initiated so on so on, but today is 17th may but I didn’t received any refund or the product, I called up many times or mailed mutiple times but not resolution...
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V
Varshini Varanasi
May 17, 2022
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Issues with cancellation/return

I ordered a dress on Ajio whose delivery was delayed. I bought it specifically for one event, and it got delivered much after the event, despite the app initially saying it will be delivered earlier. I purchased something else directly from another store for the event and requested ajio to cancel this dress. The app said I should reject the item when it is delivered. The delivery executive from Delhivery refused to leave without giving the...
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V
Vaishnavi369
May 16, 2022
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Return pick up scheduling

They haven’t arranged pick of my returns and are giving me same lame excuses whenever I am calling, cancelling the returns sending me I opted for return to be cancelled messages, they dont send any return pick details only register complaints.
Return IDs: RT67590149, RT66707246, RT66800590...
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V
Vaijayanthi Rout
from Bengaluru, Karnataka
May 16, 2022
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Payment successful but order not showing up

Hi, I placed an order a few hours ago for two wallets via your website and paid 1033 rs, which has successfully been paid via upi (Gpay). I have been trying to refresh and check my orders since I made the order but there is nothing, no message or email either. This is pathetic, please solve this asap....
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preetam narayan
May 16, 2022
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Charged more than the original price

Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India 560068
Website: ajio.com

Issue description: AJIO is trying to advocate the discount with pricing more than the one in the original tag.
I tried to reach to them for the same, they kept on delaying the same and now no response on its resolution. Attaching the mail chain and the pic which was shared

Order ID: FN[protected]
desirable resolution: Refund the amount and compensation for the same....
+1 photos
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S
Sumi L
May 16, 2022
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Delivered wrong product but when returning they are not taking it back

Website: Ajio

I have ordered fro. Ajio. They delivered wrong size and wrong colour.when requested for return. #RT67201955. The delivery person is not taking it back saying the colour is different from the pic.snd for this reason only I am returning. I'm complaining from past 2 weeks as nd no proper response fro. Ajio. Now a days their service is not good.they are cheating people so much...
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A
Amithag
May 14, 2022
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No refund Ajio

The product was broken and hence returned it. Ajio has initiated refund but the status is failed. I have followed up multiple times and sent my bank transactions and paytm transactions and yet they refuse to reinitiate the refund. When I call and explain the issue to customer care, they simply disconnect the call.

Return Id RT66133285 and order Id FN[protected]....
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A
Amithag
May 14, 2022
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Return not initiated

Return ID RT67262056 And order id FN[protected] The product description says set of 6 mats but only 2 mats were delivered. They closed online return option the very same day it was delivered. I called several times and emailed in the last 20 days finally a person came to pick up the product and refused to take it as he could not scan the product. When I call the customer care they simply disconnect the call. Ajio is cheating the customers...
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Elza Vicky Vaz
May 14, 2022
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They closed my Online account and did not refund my Ajio Wallet balance

I had an online account with Ajio which I used to order products from them however they had sent many products to me which were not upto the mark and were defective and they even refunded my money for them however recently they have deactivated my online account without any prior notice and my account had a balance of Rs 600 which they never refunded to my bank account before deactivating my account. When i contacted them multiple times they...
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Ramya althi
May 14, 2022
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Money deducted but order not placed

I ordered a shirt on 12 May through phonepe, money deducted but order is not placed....
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S
shruti7sharma
from Patna, Bihar
May 13, 2022
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Regarding return item not picked up and refund not processed

Address: [email protected]

Hi,
This complaint is regarding the Ajio(RT[protected]. I raised return request on the same day I received the shipment as product were incomplete and small in size.
The courier service never called me and when I reached out to Ajio over chat they asked me to wait Till 12 th May so that this pickup request get cancelled and new can be created.
On 12th May I requested reps to create a request again and then they said...
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shruti7sharma
from Patna, Bihar
May 13, 2022
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Regarding return item not picked up and refund not processed

Address: [email protected]
Website: www.ajio.com

Hi,
This complaint is regarding the Ajio(RT[protected]. I raised return request on the same day I received the shipment as product were incomplete and small in size.
The courier service never called me and when I reached out to Ajio over chat they asked me to wait Till 12 th May so that this pickup request get cancelled and new can be created.
On 12th May I requested reps to create a request again and then they said 15...
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M
madhu itagi
from Bengaluru, Karnataka
May 13, 2022
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Wrong product received no refund

I have placed order of 3 tshirts 2 of teamspirit brand and one from dnmx, which was delivered on 31st march, when i opened package i received wrong product (sandals of hi attitude brand), so i retuned it.
I immediately raised a complaint on their app for which they asked me for the images of wrong product, shared the images.after 17 days they sent the same wrong product item again and said that you should return this product, so there...
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M
mouligc
from Hyderabad, Telangana
May 12, 2022
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RETURN pick up not arranged BY AJIO SINCE A MONTH.

I have placed a return request on 11 th April 2022, And the return pick up date was 16 th april 2022 and it was over . SINCE FROM ONE MONTH IVE BEEN CONTINUOUSLY ASKING AJIO TO ARRANGE A RETURN PICK UP FOR THE DEFAULT PRODUCTS WHICH THEY DELIVERED, BUT THEY ALWAYS GIVING A FAKE PROMISES THAT THE PRODUCTS WILL BE PICKED UP IN A WEEK AND AFTER A WEEK RETURN REQUEST IS AUTOMATICALY CANCELLED BY THEM, LITERALLY AJIO MAKING FOOL OF CUSTOMERS BY...
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