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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 52

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I have ordered 3 products of RS. 5882.90 2 of them came with irregular fit and 1 with different color. So I returned them but DELHIVERY logistic service personnel wrongly followed their procedure due to which my product has been Stucked at Gurgoan centre and my product is showing as not picked up yet still in process for pick up. I talk to them one of their executive. He said I cancelled your return so that your product will reshipped to...

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Website: AJIO Online App

My order ID is FL[FL[protected]] and suddenly my account has been blocked with no prior warning and notification. After speaking to the customer care I was told that the account has got suspended because of too many returns, yet the customer care guys assured me the problem will get resolved (Complain No.:- COM[protected]); I was also told to write an email and attach the products which was suppose to be returned (which I did). I had been...

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Address: Pune, Maharashtra

Website: www.ajio.com

Hi Madam/Sir
I had ordered pack of beanies with order No-FL[protected] .After I received my order, I didn’t like it and I had requested for Return with Return No-RT60505615 and according to return, your courier partner has been picked up my order successfully.This is the acknowledgment slip of your courier partner.Please let me know the status of my refund. I have been also raise a ticket on your Ajio app and also registered a complaint...

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I have purchased Netplay chinos and returned because of quality issues .iIts been 1 month they haven’t refunded even though I dropped mail and called several times. So stop using this app.1 number fraud....

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Hello, i have ordered for a jewellery item on ajio and all i got was an empty box. I registered a complaint with ajio on 5th of march and it was informed to me that by 14th of march i would receive a resolution. It's today 17th of march and i haven't received any resolution. I tried to contact the customer care multiple times and they are telling please wait further for 24 hrs and again wait dor 24 hrs... I asked them to tranfer the call...

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Address: Shivpur shahbajganj gorakhpur, Gorakhpur uttar pradesh India

Website: AJIO

I returned the product that i recieved and did not recieve any refund and after the day on which refund initiation was promised i talked to customer care and they claimed that the reason for refund cancellation was that i returned a non ajio product as in i did not return the shoes i recieved....

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Hi,

Recently I went on a shopping spree return to office and placed few items. Out of them I have received one item which is a size mismatch and one a poor quality item. I have tried to create return for both of them, but they keep getting auto cancelled with message `Hi ****! We're glad you changed your mind about returning the AJIO Product FL[protected]/FL[protected]. Do continue to shop with us.". This is not just once, it...

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My ajio order of one Biba kurti set was not placed but account got debited. The payment was made from SBI netbanking. The order reference no is IGANEVNPPW4. Kindly refund the debited amount....

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My order ID is FL[protected] and suddenly my account has been blocked with no prior warning and notification. I received items and want to return it but the company is not providing access to do anything about the same.The company is denying from returning the products even in return period.I request you to please help me in getting my money back from this cheated company.I mailed them but they are not ready to listen anything....

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Website: Ajio

Hi. I ordered a DA MILANO laptop bag from Ajio app. I returned the product due to size issue. However. Due to missing EAN number, customer care executive asked to initiate return under the reason product mismatch. I did the same and the product was duly picked up on 22nd Feb. It has been almost a month and no refund has been initiated. I have raised complaint with their social media, call center as well as email support team but it has not...

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Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

Website: Www.Ajio.com

Hi,

I had ordered footwears from Ajio. Next day Ajio deactivated my account stating there were high returns. However, there were no returns for one week before ordering. Ajio deactivated my account soon after ordering prepaid products worth Rs 10000 or more. I cannot check because I cannot access my account.
My problem is that the day my account got deactivated, I called Ajio customer care to not deliver any product...

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Address: Bangalore

I have faced multiple problems with the return of this product rendering my AJIO experience a nightmare. I never expected this from AJIO.

(1) When I bought this product it came defective and damaged (image attached). I immediately raised a return request, on 10-Mar-22.

(2) AJIO's pickup partner Shadowfax sent a false message, saying that they "attempted" a pick up. But nobody had showed up at our gate, nor called...

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I returned the products many days ago and still haven't received my refund. I raised complaint many times but still my issue is not being taken seriously.
The return ids are: #RT60068523
#RT60308296 and #RT60218410. The say the refund has been initiated from their side but it's not showing in my account. I saw thousands of complaints regarding the same issue. If this many people are having same complains than there is a problem...

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My account has been blocked without any notification.i have money left in wallet and some items to return.Their customer care has refused to unblock the account and even not help to return the product.this is scam.please help me....

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Address: OPPOSITE TO SARAVANA HP GAS AGENCY, Near TNSTC Dep

Hello,
I've tried to place an order with Ajio through my UPI on 13th March and money got deducted but order is not placed stating order placement is failed
Could you please help me get back my money.
Thanks in Advance
Regards,
Shrinithiish N...

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Website: www.ajio.com

My ajio acount has been blocked without any notifications, I have money left in wallet and many order refund yet not done this is scam please unblock it so that we can take our money back...

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Address: 49,lata nagar,kalwar road,jhotwara,jaipur

I have ordered 3 products and returned 2 of them, and the delivery boy picked both of the items but i got refund amount for only one product, and the ajio app shows that i have canceled the return for one product for which I haven’t received the refund money, so I hereby request you to kindly solve this issue as soon as possible.
Order id- FL[protected]
Return id- RT59449659...

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Tracking ID [protected] was not delivered. AJIO updated their status as delivered . Very next day, complaint was raised by me around 23rd Dec ‘21. Then they called me, asked me about the complaint and promised to resolve in 4 working days. After a few days, SMS is sent to me stating that the complaint has been resolved without any mention or explanation as to how it got resolved. This cycle, of me putting repeat complaints and AJIO...

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I have raised the issue so many time. I just saw a thousand of complaints regarding this issue. I returned the products but haven't received the refund yet. They keep on saying that they have initiated the refund but it just doesn't show up in my bank account. They are making all o[censored]s fool. There are so many complaint regarding the same issue. I want it fixed. I haven't received my refund worth rs 700+...

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My account has been blocked by ajio. There was money lying in my ajio wallet which I have no access to now. They are not even transferring it to my bank(balance was transferable)....

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