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www.ajio.com
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Last updated Sep 4, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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A
Arshan Farhan
from ALIGARH, Uttar Pradesh
Apr 1, 2022
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Money got deducted but order not placed

I placed an order of rs1219 for 5 DNMX shirts. Money was deducted from my airtel upi but order was not placed . Please see the attachment as proof and initiate my refund as soon as possible....
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K
Karan tyagi13
from Delhi, Delhi
Mar 31, 2022
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Not receiving of product

Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

I have order a piece of shoes with ajio its order id is FN[protected] on 19 th march with my credit card in their app they show me your product will be delevery till 24 th march but they make me fool every time every morning they send me a message that we are develring this shoes today but no delevery was attempted and i have raised complain to ajio and their delevery partner also but not one helping me . I am raising this complain because...
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N
Nona12345
from Delhi, Delhi
Mar 30, 2022
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Refund not received.

Address: Bangalore
Website: Ajio

I purchased a pair of heels from Ajio but the size was incorrect so i returned the product by providing my bank account details on 21st march. It has been more than a week, i haven't received the refund yet....
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A
Alimol
Mar 30, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
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Refund transfer issue

Recently I have ordered 3 item from ajio and due to some reasons I returned it then I got my refund in ajio wallet, I want to tranfer it to bank account so I send an email to the given email id to enable INPS then I have transferred ajio wallet to bank account but this is 5th day I still I haven't receive money in my bank account and ajio wallet is also empty...
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S
Sea beast
Mar 30, 2022
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Boxer Briefs

Address: RIL building ,dhobi Takao, mumbai 400002
Website: Ajio

I had order the pack of 2 briefs in the pack I have received 1 brief . The pack which had been broken also .it has no return plz exchange my product
ORDER NO : FN[protected]
HSN CODE :61071100...
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S
Shilpi chaurasia
Mar 29, 2022
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Didn't receive my refund yet

I didn't receive my refund yet & I contacted to ajio customer care helpline & I mailed them but I didn't get any response from other side...plss help me with this ......
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B
Bhanupriya shivagange
Mar 29, 2022
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Received 1 item short

Address: Ajio

I have booked an Item[protected] order FN[protected] wherin I have booked for 2 nos and paid the money for 2 but when i checked at home I have received only one qty why is this mismatch in qty?

I am very much upset recently also u guys sent me the different product which i didn't order at all..And still waiting for the refund

How can 2 dress fit into such a small cover packing?

I need immediate...
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S
Shubhamnik
from Navi mumbai, Maharashtra
Mar 28, 2022
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Fraud

I received order delivered message but I didn't get my order....
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O
Oshmi Tiwari
Mar 28, 2022
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Refund

I ordered one gold necklace and one gold bangle from ajio. But due to bad reviews, I've cancelled it. Now, they have not even sent me my refund reference number. Am I scammed?...
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D
Dhwani Rohit
Mar 28, 2022
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Not refunding money after the return , the product is Missing and it is showing delivered

During sale I have placed several orders from ajio ... But in a large order ... They forgot to put one product yet the product is shown delivered .
Also I didn't get any refund of the product I have already returned..
I want refund of my amount 1136 rs and 101 rs refund for the missing product that is falsely shown delivered .
Also they say they've initiated refund of my other order but it is not showing in my bank...
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P
Princiya
Mar 28, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
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Money not refunded after returning a product

I have ordered the innerwear from Ajio .The quality of the cloth was not good. I have applied for return of product. I have returned with proper tags and all within said days. It was said as soon as the product reaches back the refund will be initiated but there is nothing like that. The dashboard says refund initiated and refunded but it is not reflecting in my account.Its been two months. I complained this issue on their site itself. I...
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B
Bishnupriya Singh
Mar 27, 2022
Mar 27, 2022
This thread was updated on Mar 27, 2022
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Product is not been marked delivered

Ordered a sports shoes on 15 March 2022 n d order was delivered on 16 March 2022 wd a order Id no. FN[protected] but dey have not marked d product as delivered in thr ajio system .. so dat I can return d product back .. after several calls to customer care dey are just giving dates n only dates but no resolution .. complaint id is COM[protected] given all possible required pictures @Ajio have asked fr thr. Update to mark it as delivered ....
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H
hithaishi Kj
Mar 27, 2022
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Refund

Address: Kallahalli Mandya v.v nagar 6th cross kabini road

I have returned 3 products at a time but only two products amount has refunded and another one product is not refunded and it is showing that the product has not returned...
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A
aggrieved1022
from Delhi, Delhi
Mar 27, 2022
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Wallet balance deducted and not adjusted for bill payment leading to excess cash payment Rs. 722 - order no. #FL0367722285

I made purchase of Rs. 2723.43 vide order no. FL[protected] on March 9, 2022. Of this Rs. 958.00 paid from Ajio wallet, Rs. 63 from cashback and Rs. 1702 needed to be paid in cash. However the cash payment taken Rs. 2424 vs Rs. 1702, in excess by Rs. 722.

Hope i can get my refund back at earliest....
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1
18. Rupal Chauhan B
Mar 26, 2022
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Order delivered to someone else

I ordered a dress from Ajio. I haven't received the dress but I got a message stating that the item has been delivered, but it hasn't been delivered to me. I had paid for the dress using my wallet money. Please either provide me a refund or deliver the item as soon as possible....
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S
Shivaraddi
from Shahapur, Maharashtra
Mar 26, 2022
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Delivery boy against

Address: 18rabbanlli , tq//shahpura.district//yadagir Karnataka, Shivaraddi s/o sharangouda

I was order some product in Ajio and after 5 days I got call from delivery boy and he told we are unable to delivery your product to your mentioned address and he is talking rudely and behavior is zero... And same address few days back Ajio delivery boy deliveryed product but today delivery boy said we are unable to delivery so totally dispointed... In our place Ajio delivery boys doing something that's why nobody ordering product in Ajio....
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U
Ulfat Ansari
Mar 25, 2022
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Need refund immediately ORDER ID - FL0313367696

I have got wrong product from AJio ORDER ID - FL[protected], at the time of receipt packaging was completely damaged & torn, when complained about it to return I was told it is not marked as derived in system it will take 72 hours to mark product delivered in Ajio system, even after waiting for 3 days, I had to struggle a lot to get the product picked up, called 1000 times to customer support team however useless team, no one was bothered...
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R
Roy Satabdi
from Delhi, Delhi
Mar 25, 2022
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Fake/ Damaged Products

Address: Ajio

The worst place to shop.. Horrible customer service.. I spoke to a supervisor named Toheed n he wouldn’t help.. He wouldn’t even transfer the call to a supervisor.. it’s Been 7 days trying to resolve a concern but to no avail
The guys have the audacity to even not reply to emails.. I would also like to say that they r spoiling the name of brands by providing fake products.. kudos to that..!! Need this to be taken into accountability.....
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R
Rishika8
Mar 25, 2022
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Refund not received on return

Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India 560068
Website: www.ajio.com

I was asked to self ship my return items by ajio team, which is a complete gamble in the online shopping stream. There is no meaning in shopping online, when you have to personally take the pain to deliver the items to the warehouse located in a different state altogether, by coordinating with the postal services yourselves.
My experience with ajio has been extremely pathetic.
I have around 5000 blocked with ajio on account of...
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A
Arshleen
from Rewari, Haryana
Mar 24, 2022
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Unable to return d item

Ordered kid clothing set of 300 rs .. dey r not marking my ordered as delivered.. it is stuck on confrmed status.. m maknh multiple complaints bt dey r marking my complaint as resolved.....
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