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Last updated Sep 4, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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M
Md Irfan ansari
from Bokaro Steel City, Jharkhand
Mar 22, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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Take a ACTION immediately

Address: Sec 4 Jai jawan petrol pump near wine shop

Delivery partner ke taraf se koi call nahi aaya wo apne man se Reattempt pe Reattempt kr rha h. Order nahi Dena hota h to fir q accept krwate ho...
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M
Madhurya_R
Mar 22, 2022
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Unable to cancel order

I ordered clothes today on ajio but gave the wrong address by mistake. Now im trying to change the address but unable to cancel my order as it is throwing axisfaultexception error over and over again. Kindly help...
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H
Himani Salvi
Mar 22, 2022
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Didn't receive refund of the product ordered in December

I ordered a product in December which never showed up. The delivery got cancelled. It was a prepaid order.
I complained several times. They initiated the refund request on 25th February.
It/s 22nd March now still didn't receive any refund.
This is the Acquirer reference number they provided saying the refund has been initiated :

ARN :[protected]
Order ID : #FL[protected]
Return ID : #RT59717430br...
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B
Bhoomika b v
from DAVANGERE, Karnataka
Mar 21, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
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Return issue

Address: Sri sai Annapurna ladies home, kuvempunagar,MCC b block,shamanur road, kuvempunagar,MCC b block,shamanur road

Return days was remained but unable to return the product...
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D
Disha Chuchra
from Fazilka, Punjab
Mar 21, 2022
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Uninformed account suspension

Website: Ajio

My ajio account access has been denied without any prior notice or valid reason. No coustomer care executive is helping me to solve the issue....
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N
Neeraj Kiran GM
Mar 20, 2022
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Order not placed but Money deducted

Website: www.ajio.com

My order for Carlton London did not go through but amount of Rs.587 was deducted by bank. Please try to re book my order or refund my money soon.
Date of incident - 17 Mar 2022...
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A
APisgr8
Mar 20, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
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Order not delivered

I ordered from ajio on 14th march and when i tracked it showed delivered but i did not receive the product. I called ajio many time i mailed them. But no response from their side . Please help me through this. Order number is :- FN[protected]...
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A
amansisodia
from Bijnor, Uttar Pradesh
Mar 20, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
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AJIO is a fraudulent company and its app has so much bugs

I have ordered 3 products of RS. 5882.90 2 of them came with irregular fit and 1 with different color. So I returned them but DELHIVERY logistic service personnel wrongly followed their procedure due to which my product has been Stucked at Gurgoan centre and my product is showing as not picked up yet still in process for pick up. I talk to them one of their executive. He said I cancelled your return so that your product will reshipped to...
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M
mike.su7
from Delhi, Delhi
Mar 19, 2022
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Suspended App without prior information

Website: AJIO Online App

My order ID is FL[FL[protected]] and suddenly my account has been blocked with no prior warning and notification. After speaking to the customer care I was told that the account has got suspended because of too many returns, yet the customer care guys assured me the problem will get resolved (Complain No.:- COM[protected]); I was also told to write an email and attach the products which was suppose to be returned (which I did). I had been...
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S
Sandesh Dere
from Pune, Maharashtra
Mar 19, 2022
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Regarding to my refund

Address: Pune, Maharashtra
Website: www.ajio.com

Hi Madam/Sir
I had ordered pack of beanies with order No-FL[protected] .After I received my order, I didn’t like it and I had requested for Return with Return No-RT60505615 and according to return, your courier partner has been picked up my order successfully.This is the acknowledgment slip of your courier partner.Please let me know the status of my refund. I have been also raise a ticket on your Ajio app and also registered a complaint...
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L
laks17
Mar 19, 2022
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AJIO is fraud in refund and customer service

I have purchased Netplay chinos and returned because of quality issues .iIts been 1 month they haven’t refunded even though I dropped mail and called several times. So stop using this app.1 number fraud....
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A
Andrew1234
Mar 17, 2022
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Missing product

Hello, i have ordered for a jewellery item on ajio and all i got was an empty box. I registered a complaint with ajio on 5th of march and it was informed to me that by 14th of march i would receive a resolution. It's today 17th of march and i haven't received any resolution. I tried to contact the customer care multiple times and they are telling please wait further for 24 hrs and again wait dor 24 hrs... I asked them to tranfer the call...
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043_Harsh Srivastava
Mar 16, 2022
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US polo assn shoes/ return the shoes but did not receive any refund.

Address: Shivpur shahbajganj gorakhpur, Gorakhpur uttar pradesh India
Website: AJIO

I returned the product that i recieved and did not recieve any refund and after the day on which refund initiation was promised i talked to customer care and they claimed that the reason for refund cancellation was that i returned a non ajio product as in i did not return the shoes i recieved....
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S
seshuc
Mar 16, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
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Auto cancelling return requests

Hi,

Recently I went on a shopping spree return to office and placed few items. Out of them I have received one item which is a size mismatch and one a poor quality item. I have tried to create return for both of them, but they keep getting auto cancelled with message `Hi ****! We're glad you changed your mind about returning the AJIO Product FL[protected]/FL[protected]. Do continue to shop with us.". This is not just once, it...
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Pranali Fulewar
Mar 15, 2022
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Money Debited from bank account but order not placed.

My ajio order of one Biba kurti set was not placed but account got debited. The payment was made from SBI netbanking. The order reference no is IGANEVNPPW4. Kindly refund the debited amount....
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B
BhumikaAgrawal
from Hathras, Uttar Pradesh
Mar 15, 2022
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Company denying from returning the products

My order ID is FL[protected] and suddenly my account has been blocked with no prior warning and notification. I received items and want to return it but the company is not providing access to do anything about the same.The company is denying from returning the products even in return period.I request you to please help me in getting my money back from this cheated company.I mailed them but they are not ready to listen anything....
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A
Ankita3
from Hyderabad, Telangana
Mar 15, 2022
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Refund for the return id RT59226635

Website: Ajio

Hi. I ordered a DA MILANO laptop bag from Ajio app. I returned the product due to size issue. However. Due to missing EAN number, customer care executive asked to initiate return under the reason product mismatch. I did the same and the product was duly picked up on 22nd Feb. It has been almost a month and no refund has been initiated. I have raised complaint with their social media, call center as well as email support team but it has not...
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K
Kay Ess
Mar 15, 2022
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Duplicate products received ajio deactivated my account

Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068
Website: Www.Ajio.com

Hi,

I had ordered footwears from Ajio. Next day Ajio deactivated my account stating there were high returns. However, there were no returns for one week before ordering. Ajio deactivated my account soon after ordering prepaid products worth Rs 10000 or more. I cannot check because I cannot access my account.
My problem is that the day my account got deactivated, I called Ajio customer care to not deliver any product...
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Y
Yogendra R N
Mar 14, 2022
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Return of defective shoes

Address: Bangalore

I have faced multiple problems with the return of this product rendering my AJIO experience a nightmare. I never expected this from AJIO.

(1) When I bought this product it came defective and damaged (image attached). I immediately raised a return request, on 10-Mar-22.

(2) AJIO's pickup partner Shadowfax sent a false message, saying that they "attempted" a pick up. But nobody had showed up at our gate, nor called...
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M
Mariyakkk
Mar 14, 2022
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Refund not received

I returned the products many days ago and still haven't received my refund. I raised complaint many times but still my issue is not being taken seriously.
The return ids are: #RT60068523
#RT60308296 and #RT60218410. The say the refund has been initiated from their side but it's not showing in my account. I saw thousands of complaints regarding the same issue. If this many people are having same complains than there is a problem...
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