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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
Complaints 4142
Resolved
292
Unresolved
3850
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 51

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N
Nancy Keswani
from Mumbai, Maharashtra
Apr 5, 2022
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Ajio is a fraud company and despite doing multiple followups I have still not received my refund of Rs.2000.
I had created multiple complaints and had sent multiple emails for the same but no response. They don’t connect my calls to the support team and my complaint is registered under ID- COM[protected].
Please help me getting my refund. The pickup is already done months back but still haven’t got my money back.
AJIO customer support has been notified about the posted complaint.
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    R
    Rishika8
    Apr 4, 2022
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    I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 22nd March 2022. Still the status is refund initiated from their side. I haven't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id COM[protected]. Their team called me and saved their part by saying that refund is done from our side. What the hell? I havn't got the money back in my bank account.
    AJIO customer support has been notified about the posted complaint.
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      V
      Vivek00000111
      Apr 2, 2022
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      Address: Banglore, Karnataka

      Ajio initiated a refund amount of 580.45in my bank account from my ajio wallet to 31/01/2022 but amount did not credited in my bank account. I contact to ajio customer care and he provided me a rrn no.[protected] and said that i contact to my bank. I contact my bank he said that he does not provide any information regarding rrn no. And said that contact to ajio and ajio will provided information about rrn no.
      Rrn no.[protected]
      date 31/01/2022
      +1 photos
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        V
        Vivek00000111
        Apr 2, 2022
        Resolved
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        Resolved

        Address: Bengalore, Karnataka
        Website: Ajio.com

        Ajio initiated a refund amount of 558.55 in my bank account from my ajio wallet to 31/01/2022 but amount did not credited in my bank account. I contact to ajio customer care and he provided me a rrn no.[protected] and said that i contact to my bank. I contact my bank he said that he does not provide any information regarding rrn no. And said that contact to ajio and ajio will provided information about rrn no.
        Rrn no.[protected]
        date 31/01/2022
        Apr 2, 2022
        Complaint marked as Resolved 
        Complaint not resolved
        AJIO customer support has been notified about the posted complaint.
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        I called customer Care. They said, they don't have personnel and we have to personally go and deposit the return. There are 100's of complaints like this across cities and regions. They mention as if this is limited to Hyderabad. They are losing the good will and trust of the customers. Better not to get in lure of online convenience and go for transitional in person market purchase.
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          P
          Punnya Appukuttan
          Apr 2, 2022
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          I had returned my two dresses from AJIO and they initiated the refund on march 21 st. But today its April 2nd. Till now there is no response from their side. Please help me out with this and kindly resolve this issue.
          +1 photos
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            A
            Arshan Farhan
            from ALIGARH, Uttar Pradesh
            Apr 1, 2022
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            I placed an order of rs1219 for 5 DNMX shirts. Money was deducted from my airtel upi but order was not placed . Please see the attachment as proof and initiate my refund as soon as possible.
            +2 photos
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              A
              Arshan Farhan
              from ALIGARH, Uttar Pradesh
              Apr 1, 2022
              Resolved
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              Resolved

              I placed an order of rs1219 for 5 DNMX shirts. Money was deducted from my airtel upi but order was not placed . Please see the attachment as proof and initiate my refund as soon as possible.
              +1 photos
              Apr 2, 2022
              Complaint marked as Resolved 
              AJIO customer support has been notified about the posted complaint.
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                K
                Karan tyagi13
                from Delhi, Delhi
                Mar 31, 2022
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                Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

                I have order a piece of shoes with ajio its order id is FN[protected] on 19 th march with my credit card in their app they show me your product will be delevery till 24 th march but they make me fool every time every morning they send me a message that we are develring this shoes today but no delevery was attempted and i have raised complain to ajio and their delevery partner also but not one helping me . I am raising this complain because i have made payment with my credit card and i have paid my bill also if ajio return this money to me it will reflect on my card on next month bill so please help me out
                Thnx
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                  N
                  Nona12345
                  from Delhi, Delhi
                  Mar 30, 2022
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                  Address: Bangalore
                  Website: Ajio

                  I purchased a pair of heels from Ajio but the size was incorrect so i returned the product by providing my bank account details on 21st march. It has been more than a week, i haven't received the refund yet.
                  AJIO customer support has been notified about the posted complaint.
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                    A
                    Alimol
                    Mar 30, 2022
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                    Recently I have ordered 3 item from ajio and due to some reasons I returned it then I got my refund in ajio wallet, I want to tranfer it to bank account so I send an email to the given email id to enable INPS then I have transferred ajio wallet to bank account but this is 5th day I still I haven't receive money in my bank account and ajio wallet is also empty
                    AJIO customer support has been notified about the posted complaint.
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                    It shows that complain has been resolved but in actual it is not

                    Refund transfer issue - Comment #3979051 - Image #0
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                    It shows that complaint has been resolved but in actual it is not

                    Refund transfer issue - Comment #3979052 - Image #0
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                      S
                      Sea beast
                      Mar 30, 2022
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                      Address: RIL building ,dhobi Takao, mumbai 400002
                      Website: Ajio

                      I had order the pack of 2 briefs in the pack I have received 1 brief . The pack which had been broken also .it has no return plz exchange my product
                      ORDER NO : FN[protected]
                      HSN CODE :61071100
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        Shilpi chaurasia
                        Mar 29, 2022
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                        I didn't receive my refund yet & I contacted to ajio customer care helpline & I mailed them but I didn't get any response from other side...plss help me with this ...
                        AJIO customer support has been notified about the posted complaint.
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                          B
                          Bhanupriya shivagange
                          Mar 29, 2022
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                          Address: Ajio

                          I have booked an Item[protected] order FN[protected] wherin I have booked for 2 nos and paid the money for 2 but when i checked at home I have received only one qty why is this mismatch in qty?

                          I am very much upset recently also u guys sent me the different product which i didn't order at all..And still waiting for the refund

                          How can 2 dress fit into such a small cover packing?

                          I need immediate action on the same and wanted t be sorted out immediately
                          AJIO customer support has been notified about the posted complaint.
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                            S
                            Shubhamnik
                            from Navi mumbai, Maharashtra
                            Mar 28, 2022
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                            I received order delivered message but I didn't get my order.
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                              O
                              Oshmi Tiwari
                              Mar 28, 2022
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                              I ordered one gold necklace and one gold bangle from ajio. But due to bad reviews, I've cancelled it. Now, they have not even sent me my refund reference number. Am I scammed?
                              +3 photos
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                                D
                                Dhwani Rohit
                                Mar 28, 2022
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                                During sale I have placed several orders from ajio ... But in a large order ... They forgot to put one product yet the product is shown delivered .
                                Also I didn't get any refund of the product I have already returned..
                                I want refund of my amount 1136 rs and 101 rs refund for the missing product that is falsely shown delivered .
                                Also they say they've initiated refund of my other order but it is not showing in my bank statement .
                                +4 photos
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                                  P
                                  Princiya
                                  Mar 28, 2022
                                  Resolved
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                                  Resolved

                                  Money not refunded after returning a product

                                  I have ordered the innerwear from Ajio .The quality of the cloth was not good. I have applied for return of product. I have returned with proper tags and all within said days. It was said as soon as the product reaches back the refund will be initiated but there is nothing like that. The dashboard says refund initiated and refunded but it is not reflecting in my account.Its been two months. I complained this issue on their site itself. I...
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                                  B
                                  Bishnupriya Singh
                                  Mar 27, 2022
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                                  Ordered a sports shoes on 15 March 2022 n d order was delivered on 16 March 2022 wd a order Id no. FN[protected] but dey have not marked d product as delivered in thr ajio system .. so dat I can return d product back .. after several calls to customer care dey are just giving dates n only dates but no resolution .. complaint id is COM[protected] given all possible required pictures @Ajio have asked fr thr. Update to mark it as delivered . complaint was lodged on 16 March 2022 itself ..in thr system dey marked d complaint resolved but it’s not yet resolved n product is still showing packed .. pics are attached fr reference ..Ajio is such a bad platform to solve d customer issues.. faced such issue several times but dis time d product amount is too high n product is not fitting well.. pathetic customer care team😡😡
                                  +3 photos
                                  AJIO customer support has been notified about the posted complaint.
                                  Mar 27, 2022
                                  Updated by Bishnupriya Singh                                   No resolution yet n dey have closed d complaint wd out resolving d issue … ajio update my order as delivered so dat I can return d product n I get d refund soon
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                                    H
                                    hithaishi Kj
                                    Mar 27, 2022
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                                    Address: Kallahalli Mandya v.v nagar 6th cross kabini road

                                    I have returned 3 products at a time but only two products amount has refunded and another one product is not refunded and it is showing that the product has not returned
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                                      A
                                      aggrieved1022
                                      from Delhi, Delhi
                                      Mar 27, 2022
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                                      I made purchase of Rs. 2723.43 vide order no. FL[protected] on March 9, 2022. Of this Rs. 958.00 paid from Ajio wallet, Rs. 63 from cashback and Rs. 1702 needed to be paid in cash. However the cash payment taken Rs. 2424 vs Rs. 1702, in excess by Rs. 722.

                                      Hope i can get my refund back at earliest.
                                      AJIO customer support has been notified about the posted complaint.
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