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Last updated Sep 4, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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C
Chaynika Gujela
May 12, 2022
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No response on wrong item received complaint

My concern is with my order of 15 face masks. It has been shown in the picture that 10 printed cloth face masks are there and only 5 are disposable. While I received 10 disposable and 5 cloth printed.

If I would have known about this. I wouldn’t have ordered only as I don’t need to buy disposable masks from ajio. It is very cheap and readily available in any chemist or general store....
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S
sami_sharieff
May 11, 2022
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Return pick up not arranged by Ajio

Website: www.ajio.com

I placed a return request on 28th April 2022 . And the return pick up promise date was 3th may 2022 and it was over . But I haven't received any pick message or mail and I haven't received any AWB number yet . When will my product be picked up. I want my refund. I called many times and everyone giving me same excuse and I don't want your sorry I want my refund . I am literally frustrated from your service. I can't wait anymore now. I am waiting...
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Prachisingh2
May 10, 2022
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Wrong product received

Address: Gurgaon

Hi,

I have received a wrong product. Please see the details attached:

Product ID- FN[protected]
Product name- embellished kitten heal sandals. I have no option to get the product returned on my app. It’s blank. No customer care person is helping on this....
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V
VaishaliGaurav97
from Ghaziabad, Uttar Pradesh
May 10, 2022
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Money not refunded

My money is not refunded...
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P
Preet29kaur
from Hyderabad, Andhra Pradesh
May 10, 2022
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Refused my refund

I ordered 5 items, one of which was not a good fit. I returned and informed of nothing stating that I might not get the refund. They only refunded Rs 73/- and completely refused to pay the pending amount. Now they say that my refund is expired and they can’t refund the amount I have paid. Even though the product was returned the very next day. Very disappointed! Now I don’t have the product that I paid for nor do I have the amount. Didn’t...
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A
Akshay Shewale
May 10, 2022
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Refund

Address: Flat No 603 E Wing Phase 2 Jade Residency Near Hp Petrol Pump Wagholi Pune

I've ordered a product on 1st April, got the product on 8th April, since then I'm trying to return the product it's been 1 month I'm struggling for this but there is no update on it. I've paid also but they don't even give proper response.
Multiple complaints has been registered out there.
Return I'd #RT65923226 Marked as delivered and I want to return it....
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P
Pinkipal
May 10, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Money deducted order not placed

Address: Plot 292, Mahatma School west gate, K. K. Nagar
Website: Ajio

Money is deducted from my account paid through gpay but the order was not confirmed for three products. Help me with the issue...
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A
Abhayr965
from Patna, Bihar
May 9, 2022
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Fake delivery

My name is Abhay kumar
I have placed prepaid order ID#FN[protected] on ajio on 24 april
But the address was accidentally the old address were i lived 2 years ago the given contact number was not in use I tried to cancel the order but on ajio when product is shipped I can’t cancel the order I contact the customer support and told every thing they said don’t worry delivery boy will cancel the order. On 29 april i got a notification...
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P
poojasree09
May 8, 2022
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Refund

Hi hdfc,

I have bought a product in ajio and i have canceled it and the refund was initiated immediately from ajio, its been 11days but still i didn't receive the refund, when i checked with ajio customer care they gave me a reference number. Kindly resolve the issue asap.

Thanks...
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S
Sophia Ronald
May 7, 2022
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Return pick-up has not been done for two months

The return pickup has not been completed for a poor quality product received despite multiple calls/ emails and complaints. Please help me resolve this. Return ID #RT63573156...
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S
Sangeet Priyam Saikia
May 7, 2022
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Showing refunded but didn't got refunded

Address: Village Noragoan Arengapara, In front of finance minister Ajanta Newoks house

Can you pls help me to get my refund back plssss. They have shown refunded but ajio hasnt refunded anything....
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M
Md.abdulsadik
May 7, 2022
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Order got cancelled by the website itself

Address: Bangalore
Website: Ajio

I have ordered a pair of shoes for myself while ordering the stock was present but after ordering the status of the product was shipped for 6 days and after that they cancelled my order and not responding to my complaint and it's shown as resolved complaint now the product is out of stock...
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R
Richa Gera
from Lucknow, Uttar Pradesh
May 6, 2022
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Red tape shoes

Address: 554/219 10 bheem nagar tehri pulia alambagh

Already submitted but unable to track my complaint with docket number 3459748 pls call me back for the same...
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S
Ssge698
May 6, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Return pick up not arranged by ajio

I placed a return request on 29th April 2022 . And the return pick up promise date was 6th may 2022 and it was over . But I haven't received any pick message or mail and I haven't received any AWB number yet . When will my product be picked up. I want my refund.i called many times and everyone giving me same excuse and I don't want your sorry I want my refund . I am literally frustrated from your service. I can't wait anymore now. I am waiting...
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N
Nia mike
May 5, 2022
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Delivery guy rude and unsafe behaviour

Today the delivery guy had called in the morning and told take the order I was not there available so I told please come another day since I had dentist appointment all of a sudden it was an emergency He started telling me I have to take it now and had a ride behaviour towards me
Alright I let it go I just called AJIO care and told please get it delivered after few days so AJIO sent a message agreeing to deliver after few days. Now...
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P
Pratix ruparel
May 5, 2022
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1 Footwear and 1 Tshirt

Website: Ajio

Order Id- #FN[protected]
I ordered 1 footwear and 1 tshirt from ajio on 1st april 2022, the product was not delivered due to unknown reasons. No one contacted me for the delivery. No one attempted delivery. They started return on 12 th april. Initiated refund on 22nd April to my ajio wallet. I had paid some amount from ajio wallet and other was cash on delivery. I am waiting from a month for my order or refund but ajio customer service...
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G
Giriraj Ingale
May 5, 2022
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My return is pending from 1 month

Address: Modak vasti, jambulwadi rd,Katraj,Pune.

Plz return my product as per your policy as soon as possible....
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K
Khaja Khadeer
from Pune, Maharashtra
May 4, 2022
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Amount is not refundable to account

I placed an order of (T-shirts and boxers) 1708.14-ruppe 0n Dec 2021 morning around 6:28 am

The payment was successful(through Mobiwik UPI) but when i was again redirected to the Ajio app for order confirmation there was no confirmation of the order, the order is not even showing under received order/pending payment/refund/processing .

And i was submitting my query through mail toAJIO customer support team and...
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S
Sudhaprakash08
from Bengaluru, Karnataka
May 3, 2022
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Return pickup not scheduled

Return pick up not scheduled for my a/c [protected]@gmail.com
Ajio has looted my money and has sent poor quality product.
First they should do quality check and then they should allow for sale.

Poor app and poor people...
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R
Richa Gera
from Lucknow, Uttar Pradesh
May 3, 2022
May 6, 2022
This thread was updated on May 6, 2022
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Red tape shoes

I ordered red tape shoe and returned it the wishmaster came directly to my home saying pls return shoes from ajio I returned and he has bot updated or what ever the thing has happened I have not received refund I have all the proof of the complaint conversation they are not providing refund amd from their end they initiated again a new request for return how is it possible if product is picked up then again how it can be done amount is 971/-...
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