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AJIO Complaints & Reviews

www.ajio.com
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Updated: Mar 1, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 53

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A
Akash_soni_2
from Seoni, Madhya Pradesh
Mar 12, 2022
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Fake attempts are performing by delivery agent again and again

1. Delivery person is not contacting me to pick up a parcel and updating the status as pickup attempted. I raised a complaint regarding this whose complaint number is COM[protected] whose due data is today.

I am not getting help from customer support regarding this complaint.

I have called Customer care for the 10 th time and they are raising complaints on complaints whose due dates are delaying but not actually...
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H
Hinal.k
from Mumbai, Maharashtra
Mar 12, 2022
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Ajio Amount debited but order not placed

My order for four Bags did not go through but amout of Rs.5228.13 was deducted by bank on 12 Mar 2022. Please try to re book my order or refund my money soon....
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@Suman5
from Bangaon, West Bengal
Mar 12, 2022
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Clothes and shoes

I ordered some clothes and shoes today but i want to cancel them but whenever I'm trying to cancel them it's not working the app showing error or timeout what should i do?...
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A
Ayesha Zeenat
Mar 11, 2022
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I cannot cancel my order

I want to cancel my order but I am unable to do it there is this error showing everytime when I try to cancel it I have been trying from yesterday but couldn't cancel it please look into the matter...
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S
Sneha Mhasalkar
Mar 11, 2022
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Product

I want to cancel my product but there is error it's not working
What I can do to cancel my product...
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G
GPriyaS
from patna, Bihar
Mar 11, 2022
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Unable to use credit card for payment and unable to cancel existing order

Address: India

I could not make the payment through credit card so i ended up making
COD but again unable to cancel...
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M
Mohini hhhh
from Indore, Madhya Pradesh
Mar 11, 2022
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Never got refund

Address: 932 ashok Nagar 452005

I ordered saree from ajio few months back I tried everything to get my money back of returning the saree ajio says they refunded and that money still not in my account.

Amount is- 410.97
Date- order - 10 0ctober 2021
Return id - RT48797217
Order id - FL[protected]...
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A
athulia ramachandran
Mar 11, 2022
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Money debited from account but not ordered nor any order details

I have ordered some clothes and have already pay via upi but ajio hasn't send me the order id nor the clothes have been shown ordered in the app . Please resolve this issue soon...
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F
Fareedfaru
Mar 11, 2022
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Ajio return issue

Address: Plot no 57 Door no 35 Usman ali nagar kknagar

My ajio return product has returned around 2 weeks still not refunded my amount, please check whether you didn't update on system properly. My ajio app showing still the product not returned so please check and reply...
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R
Rakshita Vij
Mar 11, 2022
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Money debited from account but order not placed

Address: 495-B basant avenue

I placed the order money was deducted from my bank acc but order not placed...
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T
Tanu shankar
Mar 10, 2022
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I didn't yet receive the refund amount.

Website: Ajio.com

I have ordered a printed tiered dress, but I received a completely different product from what I was ordered .So I placed a return request and accordingly return pickup was completed on 6th March but I didn't yet receive my refund amount of 950 rupees (it's been 4 days till today 10th march) . Please at this issue and refund my amount as soon as possible. The order ID is #FL[protected] and return ID is #RT60317048....
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A
amisubi
Mar 9, 2022
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Order ID #FL0363468206

Address: PRA-95(13),Kamaleswaram,Manacacud

THe return of items are rejected with out valid reason

This is started from 25th Feb 2022 and i had a mail communication with customer care AJIO. They are replying with predefined templated and im sure i will nit get solution if its going like this.
complaint number is COM[protected]. created on March 3 and closed today without any update.

After writing again complaint number is COM[protected]. created...
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R
Ritam Sengupta
Mar 9, 2022
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Amount Debited but Order was not placed.

I just paid 1700 via paytm to AJIO for puma sneakers that I have wanted to order.My amount has been debited but the item is still in the cart and order section is empty.Payment at 19:34 on 9/3/22.Please credit the money to my bank or place the order....
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S
ShiffaliGabbi
from Noida, Uttar Pradesh
Mar 9, 2022
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Refund not provided after pickup is done

I purchased a steve madden bag on 6 January 2022 and they delivered a wrong product. After so many requests they picked up that product on 7 feb 2022. And till now, they’re just saying that we have raised the complaint and we are looking into it. They are looking into it since 7 feb 2022. Order amount is 3184.35 rupees. And my order id is FLO[protected] and return id is RT57792726...
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S
Shubh1999
Mar 8, 2022
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Return

I order trouser and a pair of shoes and then i return them bus after 14 days aprox r gone and no one come for pickup
my complain id is COM[protected], CM[protected]...
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R
Rakshit Rawlley
Mar 8, 2022
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I have recieved an article without tag now I want to return

Address: Ajio india

I had ordered a embellished dress, but when i recieved the article it was without a price tag and very very small to me . So i had raised a return request for the same, but now the company courier partner is not picking up the article without tag,
I had many times talked to ajio customer care but there is no response . They asked me to share the pics of article which i have already done .
Please help me to return my article...
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P
Prerna Sukh
Mar 8, 2022
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No refund of Money deducted but order was not placed placed

I ordered product on 3 march 2022 three times and all those three times money was deducted but order was not placed...
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M
Mansi Madhesiya
Mar 8, 2022
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Refund

I had ordered an item from Ajio, which I had returned because its quality was not good.
It's been 8 days but till now my refund is not completed. I also shared my transaction history but no conclusion came. My refund amount is Rs. 6295...
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M
myyoutube channel
Mar 7, 2022
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Return ID: RT57696960 Refund not received

Address: ANDHRA PRADESH

Dear team,
It's been almost 40 days crossed from the product returned date but still i didn't received the refund. So many complaints has been raised to AJIO since grievance officer also not solved my problem. Please do the needful...
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F
friskygal6@gmail.com
from pune, Maharashtra
Mar 7, 2022
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Regarding account block

Ajio account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.Now i don't have any way to return, track my refund or complaint.The customer service people close the complaint without any resolution.

I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on...
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