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AJIO Complaints & Reviews

www.ajio.com
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Updated: Mar 1, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 84

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S
sakshie gondane
Sep 26, 2021
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Money debited but order not placed

I placed my order and paid but it wasn't placed and also the money got deducted also a few items from my cart were unavailable then
Kindly help me with this....
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A
adarshadhi
Sep 26, 2021
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Refund for self return product

Address: Ril-RRL Trends Ratlam Reliance Retail Limited Plot No 685-1 Subhash Marg 1/1 Gayatri Cinema Campus RATLAM, MP, India- 457001, Ph: 6264915760

I returned a product through Indiapost
Tracking ID (India post) - RL[protected]IN
Status shows delivered successfully on 20th September 2021
My return ID - RT45685604
My order ID - FL[protected]

Indiapost complaint ID - [protected]
Ajio Complaint ID - COM[protected]

I returned the item to the following address:-

Ril-RRL Trends Ratlam Reliance Retail
Limited...
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T
Tomu
from FAIZABAD, Uttar Pradesh
Sep 26, 2021
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I received wrong product

I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M . Please help me to get my correct product...
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T
Tomu
from FAIZABAD, Uttar Pradesh
Sep 26, 2021
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I received wrong product

Website: www.ajio.com

I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M ....
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S
sejal kokra
Sep 26, 2021
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Ajio account being hacked and wallet money used

Articles have been ordered via my account and my Ajio wallet money has been used for the same. Upon realising the fraud, I cancelled the order and re-ordered for my self. Next day, I saw my order being cancelled, new order, addresses changed and money used again. Delivery locations used by hacker are in picture below....
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A
Ajuba Khan
Sep 26, 2021
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Complaint call centre//07363062859

Address: Mumbai

Call centre contact...
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P
priya_rajbhar
Sep 26, 2021
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Money is debited but order is not placed

I have ordered 3 items from Ajio on 25 September worth Rs. 4170. The amount is debited from my bank through UPI, but the order is not placed. Please review this....
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S
Sushmita Nath
Sep 26, 2021
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Blocked my account without notification for what they have blocked me

Website: Ajio

Ajio blocked me on August without notification and i haven't received my orders.I was saved because it was COD but i just wanted toknow why they blocked my account because i did only few returns.We can return or cancel order if we change mind or we don't like the product....
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K
Kumari31
Sep 25, 2021
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About order status

I ordered 6 kurtis on 23 September. I payed the amount also but upto now I did not get any information regarding the order. I even mailed the problem to the customer care also but till now they didnot respond. Please check the status of my order and send the kurtis or please return the money.
My mail ID [protected]@gmail.com...
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P
Payal5643
from Bokaro Steel City, Jharkhand
Sep 25, 2021
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Order not placed

My money was deducted from my bank account but the order is not placed....
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20BVC025_jyothi shree n
Sep 25, 2021
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Money is debited but order is not placed

I placed an order for 4 items and paid Rs.1667 through Google pay. The payment was confirmed but I got no order confirmation message or anything. It shows null in the orders section through.kindly help me solve this...
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M
Malavikajp
Sep 25, 2021
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Refund not received

I have placed order on 04/9/21 and I didn’t received 4 of my items with order ID -FL[protected] and it shows delivery unsuccessful -return complete.but I never cancelled those orders and haven’t even received any phone call or text regarding the delivery .Later i emailed them asking for refund since I didn’t received items and I already prepaid for them using gpay.Their reply mail said that refund will be received within 7-10 business...
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U
Udayan Deore
Sep 24, 2021
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Outryt Pointed - Toe kitten - heel pumps with transparent strap . (Footwear)

The product was first ordered on - 31st July which got cancelled by the Ajio what ever the reason may be, the product was back in stock and order was placed again on 18th August .

The order again got cancelled the next day !
Called dozen time the customer care redirets the call to IVR and disconnects, fortunately once the call got connected and complain was raised . Complain ID - COM[protected], which was to be resolved...
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B
bhaweshb
Sep 24, 2021
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Refund not received even after returning product approx more than 25 days they are not transfering to my bank account

Complaint id com[protected]
order/return id ex[protected]
i have contacted customer care so many times by mail and phone call also but they are not assisting me i want my refund i have given bank account number but they are not issuing refund....
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D
Diksha888
Sep 24, 2021
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Wrong product shipped

Address: Banglore
Website: Ajio.com

I ordered 2 T-shirts in (L) size (maroon and olive) from Ajio. But I have received (S) size olive green tshirt. I am getting EAN number mismatch error while exchange pickup, whenever I apply for return of the product it gets ean number MISMATCH error.
I am unable to contact them on customer care number as they are not available so I emailed them but are not responding....
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S
SakshiGoyal
Sep 24, 2021
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Return not picked up and refund not received for the same

I had placed an return for an product on AJIO within the return policy time frame but its been almost 50days since my return request has not been picked up nor have I received any refund on it....
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R
Rakendu
from Kozhikode, Kerala
Sep 24, 2021
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Clothes delivery was unsuccessful and money not refunded

Website: Ajio

Order ID- FL[protected]
ECom Tracking ID- [protected]
This is to inform you that, I am fed up with Ajio delivery process. I have orderd the clothings almost one and a half month before(9/08/2021).The ajio message has came showing that delivery was unsuccessful, but any kind of notification for the money refund has not mentioned and I haven't received my refund money yet.please do resolve my issue as soon as possible and refund...
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P
PPShreya
from Kolkata, West Bengal
Sep 24, 2021
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Delivery Executive harassing , No refund yet

Address: Kolkata

The delivery executive (from Delhivery) has been harassing me for weeks, not accepting products for return and exchange though I have every tag, plastic, box. Executive calling me to ask if I want him, showing fake attempts. Ajio only generating new complaint numbers every week without solving anything. I have spent one month just calling, mailing and raising complaints with Ajio.
I want my money ( INR 1695.26) refunded....
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S
Srinivas Sankara
from Bengaluru, Karnataka
Sep 24, 2021
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Product not received

Order FL[protected]
Complaint 1 - COM[protected] - raised on 31st August - Closed.
Complaint 2 - COM[protected] - raised on 17th September - closed.
Need refund of Rs 1096 back....
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A
Ajuba Khan
Sep 24, 2021
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Complaint call centre//07363062859

Address: Mumbai

Online shopping problem solve...
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