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AJIO Complaints & Reviews

www.ajio.com
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Updated: Mar 1, 2025
Complaints 4129
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 81

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K
Karishma Sanga
Oct 3, 2021
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Order not placed

Money debited but order not place...
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R
rajdagli
from Mumbai, Maharashtra
Oct 3, 2021
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Account hacked and customer care not answering for the same

My account got hacked and while i was sleeping at night the hacker used my wallet balance and ordered something to some random address in Rajasthan(whereas i stay in Maharashtra). In the morning, i called customer care regarding the issue. I explained everything to the executive and then the first thing he asked my how did your account got hacked? Why would i call him if i knew that. He even told me to return the product(if the product would’ve...
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Aritro Majumdar
Oct 3, 2021
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Worst customer service

Address: 23 no, Mithapukur Lane, Near P.W.D Quarters, Near P.W.D Quarters

I have returned my product on 29th September, 2021 but they neither sent my money nor updated in app. And the most irritating part there was no such person with whom I can share my problem. Even small startups are much conscious about their customer. This is totally unexpected and shameful . This company should be punished for this kind of behavior with customers....
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P_Ananya
Oct 2, 2021
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Not delivering order or processing refund

I had placed an order from AJIO on the 6th of September 2021, for which I had paid Rs. 2, 111.12. The order number is FL[protected]. It has been more than a month now and they haven't delivered the order. When I tried to track the order the status kept on showing delivery unsuccessful, whereas in the first place no one ever even attempted to deliver the product or even contact me. This status of delivery unsuccessful kept on displaying for...
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Riyagandhi
from Nagpur, Maharashtra
Oct 2, 2021
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Ajio wallet got hacked and money got used

Hi, my Ajio account got hacked and a sum of INR 823 which was there is my Ajio wallet got used to place some order by some yash in jaipur. Neither I know anyone of that name, nor do I have any address in jaipur. I have never shared any password information with anyone.
This kind of privacy and security issues puts my google accounts synced at risk along with the card information that is added in the app. I do not have any trust in...
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Aman Behera
Oct 2, 2021
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Money got deducted twice during transition through SBI Card

I made an purchased through AJIO
On 1st Oct for rs 2700.08/ through SBI Debit Card and while doing so after putting the OTP the transaction didn't finish but the money got deducted i had to order the same thing twice but this time the price was little different from previous one cos Ajio wallet was used before during the previous transation but the order wasn't place, i tried to reach out to AJIO help centre but no luck.The SBI customer...
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M
me_vish_p
from INDORE, Madhya Pradesh
Oct 2, 2021
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Regarding my order and scam

Address: 20,netaji subash marg, sahakar nagar, Snehlata ganj, indore
Website: www.ajio.com

Payment paid from my UPI account but there is no information about order. i ordered shoes from ajio on 01 oct and I didn't get any information about successful payment or order tho amount has been debited from my UPI id. i want my money back!...
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S
Support Problemfjfh
Oct 2, 2021
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Complaint call number+91.7363062859

Address: Mumbai

CALL centre...
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Y
Yeltsin Raj
Oct 2, 2021
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Payment issue

Website: Ajio.com

Order id : FL[protected] I have Ordered timex watch in ajio.com paid through sbi net banking the payment is successful but the order is not placed but money got debited
After 48 hr it should revert back but it has not credited into my account...
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Yeltsin Raj
Oct 2, 2021
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Payment issue

Website: Ajio.com

Order id : FL[protected] I have Ordered timex watch in ajio.com paid through sbi net banking the payment is successful but the order is not placed but money got debited
After 48 hr it should revert back but it has no credited into my account...
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A
Anil Wildlife
Oct 1, 2021
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Order not placed but amount debited from account

Ordered 1 item today and the money is debited but the order is not shown in the site/app...
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Adithya Prajeeth
Oct 1, 2021
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Refund not credited yet

Address: AJIO, BANGLORE

Iam a student..and bought a product from ajio..i had selfshipped the product and refund not credited yet..ID COM[protected]...this is my complaint Id..they had provided...every time we call..they just provide another complaint Id..no action taken ..last month they had iniated refund..not credited yet..an amount of ...3000 rupees ..this is the only online shopping platform which is so awkward in the matter of refunding..so shame on this...br...
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Adithya Prajeeth
Oct 1, 2021
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Not refunded yet

Address: AJIO, BANGLORE

They had initiated refunding last month..but not credited to my account yet...all other online platforms are crediting amount within 2 working days..worst experience with AJIO...
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Vanisha Dodeja
Oct 1, 2021
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Product received without product code

Address: Alankar apt behind Venus cinema unr 4

I have received a product which I want to return but I have received it without product code so I can’t return it now please resolve...
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Raja Customeryy
Oct 1, 2021
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Complaint call centre//07363062859

Address: Mumbai

CALL centre Mumbai...
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Yash1308
Oct 1, 2021
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No update on order not refunding.

I ordered on 10 September 2021 on Ajio but now they are not updating and giving new complaint ID daily. Refund my money....
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M
Mohini485
Oct 1, 2021
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Return order picked up by courier person but courier company denying that theyve picked up the product

I have been harassed by ajio and the courier company which was supposed to be picking up my return order. The courier company first kept delaying the return pickup for two days without contacting me and saying that I was not contactable.

The third day when they came they took the product with them saying that everything is fine but later updated the status that product has failed qc and it wasn’t picked up according to their...
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PritiNew
Oct 1, 2021
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Order not delivered

Address: Mumbai

My order was showing delivered on 21st and I immediately called the Ajio customer care that I haven't received anything. They just logged my complaint and are raising one ticket after another. But they say nothing abt my product. Without delivering they have taken away my money because it was a prepaid order. I mailed called multiple times to ajio. But all in vain. They are gone with my money...
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S
Shlok123
from Indore, Madhya Pradesh
Oct 1, 2021
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My refund not received my bank

Address: AJio.com

Dear Sir/madam,
I have yet not received the refund of my order id-FL[protected]. I had a talk with the customer care executive and he said that the return is initiated. I have not received the payment of Rs.1580
Three time complaint in customer care not response in customer care please quickly my complaint in resolve 1 month complete in my order cancellation thank you...
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U
umadevisanthosh
from Kannur, Kerala
Oct 1, 2021
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Money debited but order not placed

I ordered 2 items yesterday and the money is debited but the order is not shown in the site/app. PLS DO REPLY and get me a refund asap.
This is my first order from AJIO....
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