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AJIO Complaints & Reviews

www.ajio.com
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Updated: Mar 1, 2025
Complaints 4129
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292
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3837
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 85

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A
Anushka Shandilya
Sep 24, 2021
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Regarding not showing confirmation order

Dear sir/ madam

I had placed an order of amount 1193 through google pay app on 22/09/21. The amount is deducted but no confirmation regarding the order in AJIO app. Please initiate my refund Hoping for a quick and early response.

Thank you...
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A
Anushka Shandilya
Sep 23, 2021
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Regarding not showing confirmation order

I had placed an order of amount rs1193 on 22/09/21 through google pay app. The amount is deducted but no confirmation regarding the order in AJIO app. I have sent an email to customer care. Please initiate my refund as soon as possible Hoping for a quick and early response....
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Vibha binyala
from Mumbai, Maharashtra
Sep 23, 2021
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Denied refund of the defective product which has 3months manufacturing warranty

I had bought a Steve Madden bag order Id FL[protected] on 26th July from Ajio which had1 month return option from Ajio and 3 month’s manufacturing warranty, after I used it for a week I saw that the leather of the bag is chipping off I called up at Ajio and told them about it, they assured me that my problem will be resolved I waited and nothing happened I gave them multiple calls and sent them emails also and every time they assured me...
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A
Alakapromod
from Kozhikode, Kerala
Sep 23, 2021
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Return selfship

Ordered 3 products from ajio. They asked for selfship. When I asked them about return details they are not willing to share details and giving contact address. When called customer care they will not take and cut call in between. Ordered a shirt and received. When I was going to return they said delivery unsuccessful so that I cannot return ( I actually received my order). Facing soo many issues. 2000 rs has lossed....
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M
menia
from Itanagar, Arunachal Pradesh
Sep 23, 2021
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Money was deducted from my account but the order was not placed in Ajio. How can I get back my money?

Address: O/O Executive Engineer PHE & WS, Itanagar division, Senkiview Itanagar

I have transferred sum of Rs.8534.94 from bank of baroda through UPI to Ajio. Money was deducted from account but order was not placed....
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K
KumarChSS
Sep 23, 2021
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Did self shipment but not returned the amount

I have recently ordered two products from Ajio app and I had returned them due to product quality and fit issues. As suggested by Ajio customer care, I did self shipment of those two products and the products have been successfully delivered on long back however they didn't refund my amount. I have spoken to Ajio customer care multiple times and sending emails. But I don't have any response from them and they raised two complaints which are...
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A
Avi@ojha
from Basti, Uttar Pradesh
Sep 23, 2021
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Payment debited without order

Yesterday evening I placed order for teamspirit Polo t shirt worth rs.518.
My bank account has been debited but not order is placed. I can't see in my order section neither any msg received regarding same. Payment was made by debit card of hdfc.
Kindly look into it.
Thanks...
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A
Aaraa@20
from Bhubaneswar, Odisha
Sep 23, 2021
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Refund issues

Address: Online

I have not received my refund from June 2020
I had a prepaid order which these ajio guys didn't send me and took the products and also did not send me the refund
Order I'd is. FL[protected]
Return I'd is. RT37927361
Amount. Rs.1555...
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A
Aniket Singhal
Sep 22, 2021
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Complaint about refund of my partially cancelled order

I ordered 2 two products on 3 September 2021 on Ajio shopping app and next day i cancel one item partially but after that there is no refund processed by ajio or delivery of product i sent lots of mail but they didn't respond...
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A
Aayushi pratap
from Meerut, Uttar Pradesh
Sep 22, 2021
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Delivery boy doesnt calls the customers

The Meerut branch office, doesn’t co-operate. They cancels the order on their own and doesn’t call the clients, due to which we are facing a lot of losses....
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N
Neeharika123
Sep 22, 2021
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Refund amount not credited back

I have recently brought an item from ajio and has returned it on September 18, 2021. The order id is EX[protected]. I have received a message saying the amount is credited to my bank account on 19 September 2021. The amount is still not credited and on sending multiple mails to ajio customer care, there is no response....
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A
Ajuba Khan
Sep 22, 2021
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Complaint call centre//07363062859

Address: Mumbai

CALL centre online service related...
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A
atul kemekar
Sep 22, 2021
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I have paid to Ajio business using upi I'd. My money got deducted but the order is not placed.

I have paid to Ajio Business through gpay using upi ID. The amount got deducted but the order is not placed. It's been 2 days that I have paid the amount and the order is not reflecting on the app. The Ajio business app still says that I have not paid the amount and the order is also not confirmed. Please help me out. I want them to either refund the amount or confirm the order....
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S
sakshi koul
Sep 21, 2021
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Louis philippe shoe// first copy received// ajio

Address: VENKATESH ELAN, KESHAV NAGAR , MUNDWA, PUNE.

Order id : fl[protected]

1) big zero customer resolution.

2) employees are not trained, they are giving resolutions which are baseless and worthless just like first copy shoe.

After 09 follow ups for the return, finally on 10th time a lady from the same customer care support said who ever was attending previously has not marked your entry correctlythat why no one came to pick up your product.br...
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T
Tinu Paul
Sep 21, 2021
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Not refunded

Returned the product which I purchased from ajio still I did not get refund
Returned tracking number :R[protected]AJI
I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible....
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V
veshalpk
Sep 21, 2021
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Return Pick up

I have initiated a return which was supposed to be picked up long back by your courier partner delhivery but they updated that they attempted several times but I wasn’t available which is totally wrong wherein they didn’t even try to attempt and my return got cancelled. Again I have put a return request and am trying to contact the courier agent several times but no one is answering. Is this what I have to keep doing ? Is there a solution...
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A
ashmohd03
Sep 21, 2021
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Shoe

Website: Ajio

I have ordered an item from AJIO and have placed a return order due to product issueand decided to return it. I have placed a return request and hasn't been picked up till date i.e., even after 2 weeks. I have called an AJIO customer service and even mail them and haven't resolved my issue. This is very frustrating and the customer service is so bad. The status says "Return Cancelled" and nothing had been done till now even after 2 weeks.VERY...
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P
Prajwal Parve
Sep 21, 2021
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Refund

I order some clothes on 6th sept and on the same day I cancelled it . And now it's 21sept but also my refund is not credited back in my account . I have mailed ajio customer care several times now but they send me the same mail every time . How many days it gonna take now . Really upset with this kind of service....
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A
Anjali Upadhyay
from Hathras, Uttar Pradesh
Sep 21, 2021
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My account is hacked

Address: Shri Mohan Lal inter College Salempur road sadabad Hathras

My account is haked plz don't send anything to this address my wallet payment are used now what can I do...
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A
Avantikamj
from Thane, Maharashtra
Sep 20, 2021
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Non receipt of dispatch item for refund of money

Website: AJIO

Ref: 1) Order ID: FL[protected] Dated 16.08.2021
2) Complaint ID : COM[protected] Dated 30.08.2021
3) Follow up with your Customer Care Executive Mr. Ankit Kumar, Krishna, Vipul
4) 4 Nos. of Reminders to Grievance Officer AJIO

Respected Sir,

I am writing this email to you as a last opportunity for getting my refund money back.
I have booked Jewelry Parcel with AJIO on 16.08.2021and...
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