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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in

3.1

Updated: Mar 7, 2025

Complaints 2003

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798

Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍

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Unsubscribe Promotional Message from Apollo

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Medicines not received after 2 days of delivery date.

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Apollo Pharmacy reviews & complaints page 10

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I placed an order on 15/10/2022 on Apollo 24x7, order Number[protected], but it hasn't delivered till now, Lodged complaint vide ticket no. 1312713 & 1314586,
But I am receiving system generated apologise email, while my issue is stand unattended and without any resolution.
Pls resolve my issue on priority.
Pls money also got stuck as I paid it online.
Regards
Vijay Sayani
Mobile: [protected]
E-mail:...

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I have Unsubscribed from SMS marketing services three times till now but I still keep on getting multiple SMS throughout the day.

Also, not to mention the strategy that I have noted, once I dropped the message for revoking subscription, for 1-2 days, I do not get SMS and then the keep on increasing the frequency over the period. This is very frustrating and it has to be stopped immediately.

Also to note, I have...

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ORDER #[protected] expected to deliver by 8th Oct'22 at 10:30 am actually received on 11th Oct'22 at 10:15 am. Apollo247 Customer Services was giving false promises about delivery and keep then that relevant backend team working on expediting the delivery but no proper answer. I keep requesting them to provide what all medicines available from nearby stores but no help provided. I am told since it's single order so we can't split it and you...

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Address: Moshi Pune

Apollo pharmacy staff are miss behaviour through customer
And they are discussing wrong medicine to customer
Please take strong action
Because patient are very serious n they are hospitalised and critical condition are occured beacuse of ashwini n vrunali staff...

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Address: Moshi Pune

Apollo pharmacy moshi branch staff vrunali walunj and ashwini bodake this staff are very rud behaviour through customer
My self Amit one time I came to Apollo pharmacy moshi branch this are newly open branch but staff are very rud behaviour
They are miss behaviour through customer
This staff are prescribe wrong medicine
And not inform to customer, customer are very serious condition and hospitalised
Please...

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Do not download their app or register, they will make your life hell.
Even after contacting costumer service they havent removed my number from promotion list.
Register at your own risk....

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Address: Apollo pharmacy , Bhanugudi , Kakinada

I have purchased cough syrup in Kakinada Bhanugudi area Apollo pharmacy. I received a bill but next day I received a message that bill got cancelled and points got reversed.

Why they are doing like that .. is it kind of cheating

Dear OneApollo member, invoice no:CS0823895, bill amt: 118 has been cancelled.Your Health Credits (HC) have been reversed.HC Bal:1234.16. 1 HC=1Re...

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Address: MUKTA prasad nagar BIKANER RAJASTHAN

Apollo mai jo 99 rs. M jo offer chl rha h fash wash scrub skin gel whan k staff 3 person without bill product sale kr rhe h or bill mangne pr ulte jwab de rhe hai or payment apne personal Phone pay pr le rhe hain or bed Language se baat kr rhe hai...so kya hum Apollo se medicine Lena bnd Kr de Kya...???...

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Address: Flat D2, RAJ TOWERS, B. S LAY OUT, SEETHAMMADHARA, VIZAG, 530013

Today at 7.30 I visited Apollo pharmacy in BS lay out, Visakhapatnam to get my voglistar and body pain tablets... Me. Satish who was dealing with was very rash and address always in singular form This area of Visakhapatnam is full of Rich and well educated people. Better teach him how to address a customer. Iam your regular customer G VIDYA SAGAR, [protected]. ONEMiss sunita, is also working there. She is very polite, if any drug is not available,...

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Address: 151-A/4 Sagar Square Moti Jheel, Lucknow

Order delivery date 5th October 2022, extended to 8th and still not delivered...

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I have ordered for a medicine for my mother in law and i am a pharmacist by profession thats why it is necessary to complaint about apollo pharmacy as i ordered for a medicine Rejulox OD capsule of MRP 1800 for 3 stripe but Apollo delivered Rejunex OD of MRP 196 reach. They have delivered medicine of different salt and even after complianing they are not bothered to pick up the wrong medicine or refund and money. This is so disappointing...

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Address: Retailex Mall, Abhay Khand 2 Indrapuram

I had ordered for an Alex syrup from above mentioned store at 4:26pm on 05th Oct, i was badly coughing and this was the first time i had placed an order for a home delivery after buying medicines worth 50, 000 over 100 times from this store, the store guy said we are getting it delivered in a while however no one turned up for more than couple of hours.
I WILL STOP BUYING ANY MEDICINES FROM APOLLO PHARMACY NOW ON AND MAKE SURE TO...

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I had ordered my medicines on 27th sep by apollo 24/7 and that time delivery date was 30th sep then it changed to 1st oct then 2nd oct then 5th oct and now showing 7th Oct. I need my medicine ASAP. I already missed my dose. And their is no clear confirmation from their end about exact delivery date. Please resolve this issue ASAP....

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Address: Apollo pharmacy, Kirloskar layout, Near Sapthagiri Engineering College, Bangalore 560090

I regularly visit to appollo pharmacy near by my home for my medical needs. The employees here purposefully refuses to provide medicines stating the reason as there is no stock available and these are not provided by their suppliers even there is a stock available, they behave so rudely.So that we dont take anything and go empty hand.
There is a mid aged guy and a lady who indulge in such behavior.

Please see how...

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Address: Apollo pharmacy, Uthukottai

Pregnant lady is waiting for more than 15 minutes in quite. They do not provide your stool to sit for pregnant ladies. They do not have the Googlepay barcode. I am waiting with my wife to pay my bill in the GooglePay. I saying it that my wife's pregnant is waiting for medicine. No response from pharmacist employee...Too poor pharmacist behaviours... please take action on behaviour...

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I have placed online order for Vitamin B12 capsules from Apollo247 app but received multi vitamin capsules. I have raised request to replace with what I ordered. I escalated with customer care twice. It has been 3 days and no action or response from Apollo247. If I have ordered some other medicine for some one else for other health issues, they might take take the wrong medication what Apollo247 sent. This may cause very serious health issues....

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I ordered for 5 strips of Jardiance met 12.5/500 mg tablets along with Prolomet XL 50 mg tablets on 30th August 2022. This is what my wife has a prescription for.

The order was promptly delivered.

However, just as my wife, whose prescription the tablets were, took one pill, she realized something was wrong. She then noticed that they had sent Jardiance met 12.5/1000 mg!

I reached out to customer...

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Address: Railiway Colony, Nelson Manickam Road, Aminjikarai

Team - Had mixture of experience with this store in last couple of months. Less in good and most of time in bad in terms of waiting time, respond to customer with high tone (no politeness/kindness) so it's time for this store to improve the soft skills at the earliest to re-gain store recognition from customers. Requesting you to consider my concern and do the needful. Thank you....

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Address: Madhyamgram north 24 pgs wb

Dear Apollo
I am sorry to say that today i visited madhyamgram subhaspally Apollo pharmacy situated near station having a bad manners of service boy I have got. Actually i visited for buying some kids medicine so i demanded 4times but there were no responce from 5 service boys on that time 12 o clock . They all were so busy with 1 customer that they don't have time to response. I am a long time customer of this pharmacy so i was disappointed...

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Address: Sullurpeta, Nellore district-524121

Apollo pharmacy sullurpeta, Nellore district (AP) -524121 . Costumer calls are not attending? We required something but tried to call more then 4-5 time but not attending the call ?...

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