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Apple India Complaints & Reviews

www.apple.com/in
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Last updated Oct 11, 2024
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S
Sunda1029
from Bengaluru, Karnataka
Aug 21, 2017
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iphone 7 earpods replacement

Address: 560037

My iphone 7 earpods had an issue first in the month of june and i got them exchanged at the apple service center, at the forum mall, koramangla, bangalore.
Once again i faced issues with the earphone and went back to the same service centre, after a week when i went back to collect the earphones back the person there told me that the earphone's serial number does not match with the one in their database so they cannot do the needful....
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A
ayushpaharia
from Mumbai, Maharashtra
Aug 21, 2017
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fraud in apple iphone service

Address: Surat, Gujarat, 395010
Website: ivenus.in

There was some problem in receiver speaker in my apple iphone 6 plus as volume was coming too low, so i visited venus data products (Apple service center) on ghod dod surat (Gujarat) on 19th august 2017 in surat.
After initial checking they told me that there is some hardware problem in receiver speaker & will have to be replaced, which will cost about rs 3200.
As there was no alternative option i agreed to replace it and handover...
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Darshit_Patel
from Jamnagar, Gujarat
Aug 19, 2017
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color is chipping off

Address: Jamnagar, Gujarat

The color of my watch has started chipping off by itself. So ive contacted apple care for this issue and they told me this is not covered under warranty. This fault is manufacturer fault as much as i know many peoples are facing this issue not in apple watch but also in apple iphone 7 matte black color and still its not covered under warranty i saw someones post on reddit about this issue and he clearly wrote it that its covered under warranty...
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S
san29
from Pune, Maharashtra
Aug 17, 2017
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iphone 6s wifi not working. service centre unable to help

The wifi on my iphone 6s stopped working a month back. There is only 1 service centre in pune with long queues and incompetent staff.

Since i can no longer connect to wifi, it's pointless using this phone anymore.

Their customer care contact nos are always busy and service extremely poor. Apple us is so much more professional and customer friendly than apple india.

The cost of the product is very...
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P
Prakhu92
from Aligarh, Uttar Pradesh
Aug 16, 2017
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iphone 7 speakers not working

Website: www.apple.com

This is the second time when my iphone 7 came dysfunction in a single year. This is the company which is famous for its reliable products but my experience is quite poor with this product. I bought this mobile for a hassle free working so that i can save my time but it turns out to be a complete waste of time and money for me.
Apple should understand, replacing the phone is just not the solution you also have to compensate for the...
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N
Neetusharadjain
from Vadodara, Gujarat
Aug 16, 2017
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mobile not received since 2 months - given for repair through insurance

Address: Vadodara, Gujarat, 390007
Website: www.appsyouneed.in

Dear sir,

We have taken insurance for apple 6s mobile, due to screen breakage we have given the mob for repair in insurance.
Due to bad quality work and problem in touch screen, we have again given the mobile for repair.
Its since 2 months, i have not recieved the mobile back.
The insurance company is apps u need!
[protected]@appsyouneed.in
[protected]
Yms mobitech pvt ltd, a 97,...
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N
nyanyi
from Bankura, West Bengal
Aug 15, 2017
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iphone 6 defects

Address: 791110
Website: Apple.com

I am very disappointed with the product. It has not even been 4 months my phone hang up, sometimes the screen doesn't work of the whole sound of the phone is gone and something is wrong with my screen when I lock the phone.Very disappointed. I bought it from Amazon in the month of May. And this phone is literally garbage. Pais for it but it has lots of defects....
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S
Stutu
from Gaya, Bihar
Aug 15, 2017
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screen of phone gone green in colour

Address: Jaipur, Rajasthan, 302015
Website: Apple

I have purchased the mobile iphone 6 plus in nov 2014. Last year in june screen was damaged and when it was shown to service centre they said the whole phone needs to be changed by paying 26k and after the payment of 26000 i took a new handset of phone. Again after 6 months screen of new phone have defect.. Whole screen got blurr and and some filament is coming out of screen.. I was shocked after spending a total of 1 lac (75000+26000) for...
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G
gsudh44
from Delhi, Delhi
Aug 14, 2017
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defective product sold to me

I bought Apple se 64 gb variant in the month of April 2017.
I can say that I got defect product as I found 3 defects in my mobile.

I tried to fix through online service like chat/call etc. But it does not work and finally I reached apple service center.

For the first time they are not available because of technical problem from their end. Second time I gave my mobile to them, they are able to resolve...
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J
Josephtee79
Aug 14, 2017
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macbook pro retina 15" (2013 model) poor screen quality

Address: Bangalore, Karnataka, 560043
Website: www.apple.com

My 15" macbook pro retina had discolored edges (green and white patches) and for alomost 15 days after being bounced from one Apple authorised service center in Bangalore (india) that there is nothing they can do about it because my computer is after warranty. I showed them a link from the apple website that states that all macbooks with display issues can be taken to the authorised service centers and they would essentially fix it. After...
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M Dinesh Chandra
from Visakhapatnam, Andhra Pradesh
Aug 14, 2017
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worst customer care representative behaviour

Address: 530016

I bought Iphone 7 Plus 128GB Gold color online on 11 Aug 2017. I went to Apple service center (Conquer Technologies, Visakhapatnam, Andhra Pradesh, INDIA) on 12 Aug 2017 to check the mobile for issues (and) to check it whether it is genuine or not as it was bought in online. They just behaved with me and very arrogant towards customer and refused to talk. They are not giving response to customer. Is this the way to behave with the customer?....
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MaYanK DuTt
from New Delhi, Delhi
Aug 12, 2017
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network issues

Address: New Delhi, Delhi, 110020

Hi team
I have 2 months old i phone 6, since purchase facing network issue, i thought it was carrier issue but same sim is working on other devices. Kindly get this done as there is no point o[censored]sing as dummy. I have faced lots of inconvenience due to this, having worst experience with apple appliance

Request you to please get this resolved at earliest

Mayank
[protected]
Gp. [protected]@gmail.com...
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M
Mohd Abdallah Quraishi
from Vijayawada, Andhra Pradesh
Aug 11, 2017
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unavailability of the product

Address: Hyderabad, Andhra Pradesh, 500008

(Hyderabad) im trying from last 15 days for buying ipad pro 10.5 256gb space gray but the stock is not available even with authentic resellers. I dont know why you guys do that since apple is a very reputed brand all around the globe. I know apple would like its customer to get unsatisfied. Now i please request you to take my plea seriously and take action thank you....
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T
tanishoswal
from Pune, Maharashtra
Aug 10, 2017
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macbook air liquid damage

My laptop was purchased around 2 years or less than 2 years back.
Apple initially charge heavily giving false promises like quality.
Every Customer who bought apple product buy because apple product is known for its quality.
What if the quality is compromised. This happens with me.
I know I am under no jurisdiction that I can compain as warranty is over but I wanted to disclose one very big disadvantage of buying...
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H K Singh
from New Delhi, Delhi
Aug 10, 2017
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iphone 6s / b 2 x apple authorized service center pathetic service quality

Address: New Delhi, Delhi

I've submit my iphone6s at apple authorized service station "b2x service solutions india pvt. Ltd. Nsp wazir pur delhi 34 vide job no. Dpp[protected] on 4th aug17 (11.30 a. M) but unfortunately expiring 10th aug 17, 6.00 p. M i've not received any call/feedback from them. I requested to standby phone but the mr. Himanshu of apple service center rudely behave and deny to give any stand by phone. How much time required to service or feedback...
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Ankush Kothari
from Udaipur, Rajasthan
Aug 9, 2017
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macbook air

Address: Udaipur, Rajasthan, 313001

Sir

This is to inform you that i live in a small town (Udaipur) in rajasthan. I purchased macbook air just an year ago and a week back it suddenly stopped getting charged.

The only authorized service center in udaipur has very poor image and reviews. No option, i had to visit them. They kept my mac for 7 days and did nothing and today when asked, replied that motherboard needs to be replaced just for that small...
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[email protected]
from Bengaluru, Karnataka
Aug 9, 2017
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product & service

Address: Bangalore, Karnataka, 560068

Greetings team,

I had raised multiple complain with apple customer service and they asked to submit the phone in service centre, they replaced the display with the old display and i have sent an email to service centre they asked me to re-submit the phone back in service centre and no action has been taken till date, neither the service centre nor the customer service can help me in getting resolution. Product is still in...
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M
manish.dreamspace
from Ahmedabad, Gujarat
Aug 7, 2017
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repeated problem with bt/wifi/gps connectivity

Address: Mumbai City, Maharashtra, 400093

After replacing my iphone hardware in 2016, i have gt the same probem again in the second phone. Now the service center expects me to invest 26000 in order to get this sorted... So this is clearly some product fault... And am wndering why should i be penalised for the same...

Apple india sould take back my phone and replace it with new hardware iphone 6 and in case this is a perenial problem then exchange this with iphone 7...
+2 photos
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R
rkg1960
from Shamli, Uttar Pradesh
Aug 7, 2017
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apple service center apathetic and unprofessional behaviour

Address: Varanasi, Uttar Pradesh, 221001

Apple computers are claimed to be world's best not only in hardware performance but also in after-sales-service. And all of this neither comes for free or cheap. Apart from paying the material cost the buyer has to pay a high brand premium that is in-built to the cost. However, it is worth paying the premium for the hardware as it is no doubt the best that money can buy. But, this is certainly not true for the after-sales-service, at least...
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J
Jeetu0708
from Kanpur, Uttar Pradesh
Aug 4, 2017
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I'm complaining about my 6s phone.

Address: Lucknow, Uttar Pradesh
Website: [email protected]

Apple india — iphone 6s got dead
So jitendra pal on june 30, 2017
My iphone 6s got switched off of it's own & is not getting switched on. I went to two apple service centre on 25th july 2017 in lucknow but they told me on 1st aug.2017 you get the phone. On 1st i reached on service centre after that they reply me that after 2 days you get phone. Again i reached on on 4th again they reply me same after 2 days you get the phone....
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