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Last updated Oct 11, 2024
Complaints 1427
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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S
somyaranjan das
from Dimapur, Assam
Aug 4, 2017
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iphone 6 got damaged

Address: 753014

My iphone 6 got switched off of it's own & is not getting switched on. I went to two apple service centre in bhubaneshwar but they couldn't resolve the issue. It's a really a shame that iphone service centre are not able to figure it out my 35000 rupees phone is a dummy now. Please tell me if there is any way to deal with it & it's such a pity that my trust with self certified apple manufacturers is broken. Please this to be addressed to...
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N
nikhildeshmukh1979
from Sangli, Maharashtra
Aug 3, 2017
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macbook pro - yellow screen problem

Case id:[protected]

My mac is under warranty and it has been given to the service center 2 times still the problem is not resolved.
The service center guys had clearly asked me to get a replacement of the mac and i am following the same from 1 month,
Every time i had spoken with different customer-care executive and then the senior guy, the only thing i use to get was that my problem will be solved and a date.br...
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S
san1965
from Noida, Uttar Pradesh
Aug 3, 2017
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iphone 7 plus

Address: Bangalore Urban, Karnataka, 700008
Website: apple.com

You have sold iphone & to me details enclosed for your reference which has created mayhem in my life. This is the formal letter and settle the claim & compensation within 8 days’ time (Total time given 15days including first intimation to refund). The manufacturing defects are as under:
1. All my contacts details are in mess. I can divide the messing up in into 3 categories 25-30% of contacts the name has been erased. Another 25-35%...
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T
Tripathi001
from New Delhi, Delhi
Aug 3, 2017
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iphone 7 complaints

Address: New Delhi, Delhi, 110024

Dear Team,

I have purchased Apple iPhone7 from the Lajpat Nagar iNvent store on[protected] at cost of Rs.58500.
There are many issues that I am facing with this phone which are mentioned below:

Voice is very low the person from the other side is not able to hear it.
Network issue means people call me and they say that your phone was not reachable and also I get message from my Airtel Missed call...
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R
ranjeetdevraj687
from Bawal, Haryana
Aug 3, 2017
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very poor response by apple

Address: 123501

Dear,
My apple id is not recover last 3 weeks. Many times i was discussed with iphone customer care but result is zero, they told me your id is recover with in 1-2 days. But still problem is same & at last they told me you off your phone 23-7-17 to 3-8-17.
And your account is ready to recover on 3 august 2017 at 10:11:20 gmt+5.50.
But still...? : (
My case:[protected]...
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S
Shrusti Shah
from Mohali, Punjab
Aug 3, 2017
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macbook pro 15 inch 2015 model

Address: 500034
Website: www.Apple.com/india

Case id:[protected]

Hello,

This mail is regarding the issue i have been facing with my macbook pro which is still under warranty and did not get any solution from more than 1 month (38 days over).
Service center and customer care, have been just giving me new date to wait everyday and they are blaming each other and not giving me any solution. The following details are from the proof of email record...
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N
Nilu8888
from Bhubaneshwar, Odisha
Aug 2, 2017
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my iphone 5s is dead & the service centre is excessively charging just for checking my device.

Address: Cuttack, Odisha, 753002

Sir / madam,

I own a iphone 5s, since april' 2016. Suddenly on 15.07.2017 my phone was not getting switch on, and after several attempts it was in a dead condition. Not getting charged and in switch-off mode only.

I deposited it in service center.
Service center informs that device is not repairable, kindly take back the phone.

Upon visiting the service center to get back the phone, they...
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V
Vandna Arora
from Delhi, Delhi
Aug 2, 2017
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Iphone 6s

Address: Gurgaon, Haryana

I bought i phone 6s in march 2017 and from the next day of purchase there is a problem i. E. It gets hang at the time of searching the contacts, mails etc.

It has been showed to the service center thrice but the problem persist.. Its quite frustrating to reboot the phone again and again to call someone.
I never expected this kind of service from apple which is renowned for his expensive phones

Attaching...
+1 photos
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K
kabita giri
from Basavana Bagevadi, Karnataka
Aug 2, 2017
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apple iphone winner

Address: 721444

Amount won: (£750000.00) bgp
Attn cert reg no a/iphone-0804germ-9
Winnings no [protected]
Pin 210 country :india
Verification no. N124638g
Pin 202
Payment no:gn257081/2391274lk
File no 72099/102/303215
My india government registration and airport clearance charges 22500/-deposit
Account no [protected]
Pan no eqlpk2394q
Ifsc code. Sbin0011553
Branch. Jasolabr...
+1 photos
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V
VishalKumar1305
Aug 1, 2017
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iphone 7 internet is not working when device is locked

Address: Ranga Reddy, Andhra Pradesh, 500084

I have purchased iphone 7 in nov 2016. But after few month latter the phone internet is not working when phone is locked.
I am getting all the notification very late.
I have raised the issue to apptronix hyderabad and apple telephonic support care but they are directly saying we can't resolve this issue.
I have shared the videos also and shown the issue, but still i am not getting any help from service center....
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Y
yadahemanth
from Hyderabad, Telangana
Jul 31, 2017
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complaint about service centre

Address: Hyderabad, Andhra Pradesh, 500060

I went and showed my iphone 5 at authorised service centre near moosrambagh hyderabad. They said i have to change my phone and it's not repairable where the problem is that it's not getting charged. When i showed it outside at unauthorised service centre they made my phone work again properly and took only one hour for repairing. I think your authorised service centres are not good or you people want to fool the people and make them buy your...
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S
srr4sry
from Bengaluru, Karnataka
Jul 30, 2017
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iphone 6 touch bug worst to operate

Address: Bangalore, Karnataka

My iphone6 touch pad is worst to operate with security issue of auto functioning like calling, typing something, operating automatically on all app etc.. Makes it worst to operate and use. Totally disappointed to use such an high cost device. Upgrade the os to latest version still cant operate my iphone touch pad, it worst to use..

When called to apple service centres they dont have answer for such complaints or not confident...
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D
Dibakar kotina
from Arnia, Jammu and Kashmir
Jul 29, 2017
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iphone 7 colour peeling

Address: Rangareddy, Andhra Pradesh, 500072

Respected sir, i have purchased iphone 7 before 9 months for promising pay of 60k. Still am paying the emi but the colour of mobile is peeling from sides as it's black coloured mobile and it's not at all looking good and this kind of product from iphone have never expected and visited there customer service many times but they are not listening my problem. And they telling cosmetic defect related won't covers under warrant, when have purchased...
+3 photos
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S
Shabeerahamed123
from Chennai, Tamil Nadu
Jul 29, 2017
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iphone 6s - repeated complaint - product failure

Address: 605602

It very disappointed to write this mail as your product reported to be a failure model (I phone 6s). It was my dream to go with i-phone and same got purchased in the year 2016 - february, but it was hectic that from day 1 i got frequent problem where half of my time spent with your service center/customer care and got replaced in the month of february-2017.

It was sad to notice the same problem reported within a weeks time...
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S
shiva kuruba
from Bengaluru, Karnataka
Jul 29, 2017
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worst level of service

Address: Bangalore, Karnataka, 560082
Website: apple (iphone)

When we buying new i phone that they only respond good, after that when we r going service or repair, etc they will not respond properly and they are applying new rules...

Ex. From last 7 months back i m buy new i phone 5s, but right now headset mic was not working, but they are telling non-repairble & not ready to replacing also,,

How can we trust apple service......
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A
ani_shar_2000
from Delhi, Delhi
Jul 28, 2017
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software ios 10.3.3 compatibility issue with iphone 6 hardware — frequent hanging issue.

Address: 122001
Website: www.apple.com

With ref. To case id:[protected]

Simran kapoor from apple inc. Bangalore is handling my issue but i am chasing her on contact no.[protected] — extension no. [protected]since last 2 days but there is no call back from her so far.

Again i lodged a complain with case id :[protected]Dated 28.07.2017) as i didn't get any resolution from m/s apple inc.

Issue : apple software ios 10.3.3. Compatibility...
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J
Jitendra Kumar Sinha74
from Mumbai, Maharashtra
Jul 27, 2017
Nov 18, 2021
This thread was updated on Nov 18, 2021
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apple company cheating customers

Address: Raigad, Maharashtra, 410206

I have purchased iphone 7 plus in the month of feb-17. After using 4 months suddenly the phone does is not working. The handset is not detecting airtel sim. I have visited maple service centre at vashi six times and have returned without any proper solution. The executives on the front desk are not at all capable and needs thorough training to deal with customers. Sorry to say the approach has been of a real unprofessional one. They make...
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A
Atul Khadke
from Mumbai, Maharashtra
Jul 26, 2017
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bad service & repairing policy

Address: Thane, Maharashtra, 400602

I have again submitted my mobile today. My job no is thn[protected]. As you have a big brand apple your service is not at all that good. I am totally disappointed and fed up using apple phone. I have been sumitting my iphone the 5 th time still my problems are not solved. The same problems are occurring again and again. The mobile is frequently getting hanged during the time of emergency. Auto rotation is not working properly and there is...
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K
kepal bhuva
from Delhi, Delhi
Jul 26, 2017
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iphone 6s manufacturing defect

Address: Ahmedabad, Gujarat, 380054

I purchased iphone 6s 7-8 months ago, now i am facing problem with device charging because charging jack has been burnt and service center denied to accept product for repair, according to them it won't cover under warranty and i need to purchase another one.

Here i am providing link for apple warranty terms and condition, please review it and give me justice.

https://store.apple.com/Catalog/Images/worldwidewarranty.html...
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D
dilip lalani
from Mumbai, Maharashtra
Jul 25, 2017
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new Iphone 7 dead

Address: Mumbai City, Maharashtra, 400059
Website: B2X Service solutions

Dear sir, (S. No - dnqsn7fuhg7f and imei no - [protected])

My i phone 7 bought from dubai airport in dec-2016 and started using after 20th jun - 2017 exact date not known to me.in a week time, i was charging phone and suddenly screen becomes black and dead. I had approached b2x service solutions in andheri mumbai on 5th jul-2017 and given them my handset.

The next day, i got call from b2x that handset is...
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