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Aramex Couriers Complaints & Reviews

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Updated: Jan 13, 2025
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Shipment not returned from Aramex

Aramex Couriers reviews & complaints page 18

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Y
YashGandhi
Dec 17, 2021
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Stuck in customs due to wrong address

Stuck in customs due to wrong address I don't know what will it take to do that but I have a bad feeling about this I think i should cancel the order via @nike.com...
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A
AthiraJ123
from Alappuzha, Kerala
Dec 17, 2021
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Delivery address different from identity proof

I uploaded my adhaar card as proof but the address on it is different from the delivery address. Because I'm a student living in a hostel, I don't have any address proof with the that address. Please see that the other details are same and send me my package.
Rwab bill no: [protected]...
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A
AthiraJ123
from Alappuzha, Kerala
Dec 16, 2021
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Customs clearance identity proof link expired

I got a call telling me to upload the documents required for customs clearance but the link expired. Can I get a new link? The package is a book that is gifted to me so the email is not the same but please send the new link to this email
Hwab no: [protected]...
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Y
yashikaxx
from Haldwani, Uttarakhand
Dec 16, 2021
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Kyc documents rejection

Website: www.aramex.com/us/en

I ordered stuff from nike.com a few days back, they're sending my order via Aramex Couriers. Aramex people need KYC documents for customs clearance. I provided my Adhaar card which has the same address with a couple of modifications. Since then, I've gotten emails that my KYC document has been rejected multiple times and I have uploaded my id proof multiple times. First, they said it was due to incomplete information, now they're saying the...
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A
Aditisharma27
from Jaipur, Rajasthan
Dec 15, 2021
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Not accepting my KYC documents.

I have submitted my KYC documents 8times on the link sent by this company. They have rejected it each time saying invalid format/file not opening. I have checked it myself that the files are opening and the format is accurate. They are not clearing my order for shipment....
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P
PinkiDevi1900
from Bharatpur, Rajasthan
Dec 13, 2021
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Weight dispute

Hello Team,
I used to send parcel through Aramex with the help of shyplite.
I put the weight accurate and pay them for the actual weight.
But the last of month the send me bills for just double weight .
They never intimate us about the weight.
we have sent them mails for proofs of weight but they did not send a single proof.

Kindly help about this matter.
My number- [protected]...
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P
Preksha1998
from Bengaluru, Karnataka
Dec 12, 2021
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KYC Document submission

I received a link for KYC documents registration, but the link is expired. If you can please provide an active link for the same, then I will be doing It as soon as possible,...
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V
vivanshah
from Vadodara, Gujarat
Dec 12, 2021
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KYC issue

Website: nike.com

The delivery address and the address in KYC documents does not match. The parcel is stuck at Bangalore, and I am not able to change the address. The order are nike shoes with an order number: G[protected]
Please help me and deliver the shoes as soon as possible....
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S
satish@123123
Dec 10, 2021
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No updates after kyc submission since one week

Shipment number : - [protected]

No status update since 3rd december, hen the kyc was accepted.
Please give me an update, i can pay custom duty.
Please communicate and give status update....
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M
manjusn 1723
Dec 10, 2021
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My aadhar card address and shipping address different

Address: Sagar hospital Jayanagar banneagtta road bangalore 560041

My adahar card address and shipping address defferent plz send my company address
Namber -tracking 1911202...
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A
Aryan N Khurana
Dec 8, 2021
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KYC documentation fault

Address: Gujarat

The issue is that when i upload my individual documents, then i cannot attach my company documents...
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P
Petina
Dec 7, 2021
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Stucked parcel

I would to file a complaint regarding my parcel that is stucked with Aramex, I was supposed to have received it on the 1st but still nothing and there is no communication or update none whatsoever and there is a weeding that I nerd to attend on the 15th of this December. I don't know what I am am goj g to wear since they are quiet with my parcel. I am so hurt and disappointed in them.
The tracking number is:[protected]...
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L
Less94
Dec 6, 2021
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KYC document address proof

I have ordered some clothes from the US from fashion nova and they sent it through Aramex, the address written on my package doesn’t match the address of my rent agreement because it is written as per government names but it’s the same address! Your agent are asking me to tell my shipper to change the address but the shipper cannot change and has terrible customer service. Please clear my package, it’s the same adress just written differently....
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T
Tasneem Aliyan Aqqad
Dec 5, 2021
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Bad service

They lost my package...
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A
Anwesha Sengupta1234
Dec 4, 2021
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Kyc getting rejected for customs clearance

HAWB bill no. [protected]
My permanent address and delivery address is different. I have uploaded pan card, aadhar card and also bank account statement for local address proof. But my kyc for customs clearance is getting rejected and I am unable to contact Aramex. Please help....
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M
Moataz Ashry
Dec 1, 2021
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Mailman behaviour

Address: Alexandria

Mailman info as follow:
Name: Reda
Mobile number: [protected]

I have been faced a very bad behaviour from aramex mailman, as he didn't want to deliver
Package to floor number 6 because there's no elevator and forced to go down to receive Package from him or he will leave without giving me Package....
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C
Chetas Mahto
Dec 1, 2021
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KYC address

My shipping address is different from the ones on the kyc documents so please consider this...
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A
Am44@
from Darjeeling, West Bengal
Nov 30, 2021
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Address issued

I responded to their mail and uploaded my Adhaar Card Front and back, also my Pan card. and my front page of SBI Passbook. but still the Tracking Number was updated as "Invalid Identity proof document". I don't know what to do, i submitted a request to at their webpage "there was a difference in my Shipping address and the address in my ID... Because im serving in INDIAN ARMY so im currently posted in NE the difference was that i mentioned...
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C
Chetas Mahto
Nov 27, 2021
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Delivery customs

I have been submitting all the kyc documents needed for the past week but it keeps getting rejected. I currently have my temporary address as the shipping address but am also uploading an electricity bill with the same address as the shipping but it still keeps on rejecting please look into this...
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H
hegou
from imphal, Manipur
Nov 23, 2021
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Kyc rejection due to mismatch name

Address: Zomi villa North AOC Imphal east

Sir my order no [protected] is rejected in custom due to mismatch name as i have given my name in short NICKNAME which does not match my ID name as i am not aware that this will be causing a problem, what will i do to recieved the the product or get refunded...
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