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Aramex Couriers Complaints & Reviews

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Updated: Jan 13, 2025

Complaints 969

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127

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842

So far, so good. Aramex Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Aramex Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

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Your provided KYC is rejected due to File not opening / invalid format. Please upload KYC Documents in consignee n

Kyc rejection for nike

KYC rejected Address mismatched / uncompleted kyc / file not opening / invalid format / id verification papers were not accepted

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kyc documents upload

Not delivering my order from Nike.com

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Shipment not returned from Aramex

Aramex Couriers reviews & complaints page 22

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Address: Guntur, Andhra Pradesh-522007

Hi sir, i am panidam venkata veerababu. my parcel number is [protected]. in tracking shows 'attempted delivery- customer not available'. but I am not receive any call from delivery agent, and also I am in stay that address only. what can I do now. please give me a solution...

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I ordered shoes from Nike, and then I got a message to fill the KYC document. yesterday I did that and it shows that it's been submitted. Now today I woke up and I saw that the KYC did not get uploaded as I still was getting my messages from Aramex. So i uploaded my KYC documents again. Still, it has not been updated to the site and i am still getting text about filling the KYC documents. How many times do i need to fill it to get my order?...

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Dear Sir/Madam,

Your KYC Uploaded Document has been rejected due to "Documents are not visible. Please upload KYC Documents in consignee name and address."

We are in receipt of a shipment consigned to you vide our HAWB bill no. [protected] for which we require the KYC documents and Clearance Authorization.

All shipments received into India on courier need KYC documents (Government recognized Identity...

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Shipment number-[protected]
It's a gift from someone.He used his billing address during purchase .Now I got SMS that it stuck for proper kyc details as delivery address is not same.i tried every supporting document but all rrejected.I stayed with my sister. Now please help me to close the matter....

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Address: B29 304 millat nagar new link road andheri west

I have order steering cover frm china my tracking number is [protected] after tracking is showing hold for identity proof but I am not getting any message or link to update my identity proof I don't know what is problem if my number is not updated properly how I come to know pls help my number is [protected]...

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Address: Diriyah Hospital Riyadh KSA

I would like to make a strong complaint on the person who deliver my order today he is rude and trying to hold my order which he doesn’t have the authority. My order is from ASOS....

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Address: SCO 22, GS complex, Partap Chownk, Basant Road, Ludhiana-141003

Dear Sir/Madam,

the subject mentioned AWB [protected] dispatched from Hong Kong on 14/04/2021 but till date ARAMEX courier fail to deliver the same, they are not confirming on mails that when it will deliver, this parcel container samples and we need to prepare full container of Export shipment according to sample,

please help us to deliver the parcel at earliest...

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I have ordered a supplement from iHerb and it is being handled by aramex, shipment no: [protected]. The shipment is under the name Agnivesh Ayachi and address Plot 403, Ward 6C, Rambaug Road, Adipur, Gujarat. The kyc documents are being rejected by aramex as shipment address is of my workplace and it’s not the same as my identity proofs which have my old home address. I have attached electricity bill and employee id card as additional documents...

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My tracking id is [protected]
due to kyc issue my parcel is pending for delivery and it is hold at customs so requesting you please release my parcel and deliver the parcel at provided address.
Attaching my kyc id...

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Address: 1432/1 amina wadi wader shah nal nanpura surat 395001

To the Aramax sir/mem
I tell you so many time we write company name by mistake I want to send individual name and I already submitted individual documents so why you don't cleared and don't accept my individual documents I was send application my own hand writing.whan we write IEC code by mistake so again you reject so please accept my individual documents and send me parcel my individual adress if any discussion so please call me...

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Address: Bangalore

Very very very big cheating company Aramex. They increase the customs duty for the shipment and demand money from without any reason, they won't reply to you at certain times then they if you are decided to pay what they demand money for customs clearance, after making payment then they demand money for some other reasons and they asking you to pay or cancel the order. Once we cancel they dispute the shipment and sell out in the local market,...

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I have ordered a product from Nike.com with tracking number [protected] (aramex tracking number) and it was being shipped through aramex. I was asked to submit a kyc and I did so but got rejected multiple times saying my address does not match I provided them with the correct address but yet I get rejected again. I just want my product delivered to the address provided. Thank you....

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Hi,

I'm reaching out to request assistance with the Aramex KYC process. My package - [protected] is stuck in customs. I'm living in a rented apartment in Mumbai and have attached the picture of the first page of my rental agreement as a document for address proof. The KYC documents are getting rejected repeatedly as the delivery address is not the same as the permanent address on my Aadhar card and Passport. I'm unsure what...

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Aramex India has been one of the worst companies to deal with. The staff are incompetent and does not know how to communicate in a timely manner. My father and I have been in a lot of stress because of Aramex. I have recently got my watch repaired and decided to ship it to my father living in Ghaziabad from Auckland, New Zealand. The watch was bought in 2017 and its product value of the watch is $200 (around rs 10, 000). Aramex India has...

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It has been more than 15 days but my package is not yet delivered. There is no response frm customer care or any other executive...

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Address: Pin code 516115 Rajampet

Good evening to All.
Consignee name is not matched with KYC documents because what are Reason? Kuwait Aramex write in a address spelling mistakes but with my aadhar and original proof not matched
But stopped my shipment in Apo-Banglore airport terminal India
TRACKING NUMBER [protected]...

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After submitting KYC documents several times it is getting rejected very annoying.

Address is not the same as I have given for shipping but attached the supporting document which proves I am the resident of given address for shipp...

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Address: 2-1-22-230/1 Saravanabhavanilayam, Sri ram nagar colony shamshiguda, Amber lake

There is no kyc link, the given link is expired. I request plz forward link and clear my product.[protected] number...

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I am sending a parcel from Tiptrans to my home address India, my AHWB Bill number is [protected]. I got a mail from Aramex to tell me to pay the Customs duty charge using the mode of payment vide RTGS / NEFT / EFT / IMPS. I just ask your customer service guy that can I pay the amount by other easy methods like Deposit cash to that given bank account. And today when tacking my shipment on 4 Fab 2021, 4 pm in Aramex site it says Shipment refused...

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Hi, for the order num:[protected] they asked for KYC docs, so I submitted adhar and lpg gas connection docs, still they keep sending messages that the address do not match for KYC doc, but I have already submitted lpg gas connection papers where the billing adress matches with delivery address....

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