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Aramex Couriers Complaints & Reviews

www.aramex.com

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Updated: Jan 13, 2025

Complaints 969

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127

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842

So far, so good. Aramex Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Aramex Couriers will keep up the work and continue to help more customers with their concerns even better 🤝

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Your provided KYC is rejected due to File not opening / invalid format. Please upload KYC Documents in consignee n

Kyc rejection for nike

KYC rejected Address mismatched / uncompleted kyc / file not opening / invalid format / id verification papers were not accepted

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kyc documents upload

Not delivering my order from Nike.com

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Shipment not returned from Aramex

Aramex Couriers reviews & complaints page 19

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Address: Aramex kyc india

I had order Nike shoes almost half month go. Unfortunately my address is not match because I given it wrong. But I try to contact aramex there is no good response. And my shipment is not clear till now. I try contact Nike they told when shoes come back to shipping center we will refund you. But now I am confused what to do if my kyc is rejected how aramex deliver it back....

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My delivery adress is different from my adress tgat is present on my KYC documents so please consider this sir please...

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Address: 302,Seven Hills Apartment, Sanjana Estate

Dear sir/madam
Hi Your shipment [protected] from dbrand is on its way to India but cannot be cleared from customs due to: Consignee name does not match with provided KYC. Please share KYC Documents in consignee name and address they are sending me like this sir but i submitted my documents clearly but its getting rejected because the address provided by me is different from the address in my documents sir because i am a student i...

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I have an order stuck at customs for the past 2 weeks, I have tried to upload my KYC documents multiple times but it keeps getting rejected. I moved to a new state recently and haven't had a chance to update the address on my IDs yet, but my father has this address mentioned on his Aadhaar card. I have uploaded multiple documents like passport, signed letter on company letterhead, etc stating my relationship with my father and that I am currently...

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My tracking number is :

I tried to contact the customer service earlier but havent heard from them at all. My shipment has been stuck in Identity proof of customer.I received a text msg with a link to fill out " KYC document for address proof", but the link was expired so i could not fill it out and i went on your website to find it but could not. what am i suppose to get a kyc document for address proof link and my package...

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I've ordered an order worth 10k from nike.in and was requested to submit kyc verification from Aramex couriers... it keeps saying that my consignee name doesn't match...the name on my aadhar is just a little longer than my consignee name, everything else has been accepted, please look into this issue...

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Hi Team,

My order id is [protected] and it initially required me to submit my KYC documents attaching the address proof. I attached my aadhar and pan details and since my shipping address was different I provided the LPG connection receipt with my address along with my house rental agreement matching my current house address. I’m still getting the error message that the shipping address is not matching. Requesting you to...

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I ordered Nike shoes. I got the email from Aramex for KYC completion. I did it two times: first with Aadhar and the second one with Passport. But still no resolution.

Same KYC failure email popping up.

My Address is the same as my Passport and Aadhar, it's just that I've added a landmark to my house while ordering from the Nike app....

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Aramex Couriers — I have received a call to upload my KYC documents. But I haven't received any link to upload these documents. I have filed a complaint in Aramex Site as well and still No reply.

Please help....

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My Tracking Number: [protected]
was showing "Invalid Identity proof document" & "Shipment Held for Customs Clearance - Customer Documents Required (KYC)"
I responded to their mail and uploaded my Adhaar Card Front and back, also my Pan card. and my front page of SBI Passbook. but still the Tracking Number was updated as "Invalid Identity proof document". I now don't know what to do, i submitted a request to at their webpage "reference...

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I have got a package shipped for someone who has recently relocated to Punjab from Haryana, living in company accommodation so cannot provide any proof other than offer letter and restaurant bills, but these documents are also being rejected again and again and Aramex is not even responding to complaints just closes it without even contacting me....

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Address: Bangalore

Website: www.aramex.com

This is nithin here. I am currently staying in saudi arabia.
I planned to get my baby's clothes from bangalore through aramex courier service in the start of october.
They picked the shipment from bangalore and then after few days they said they would need
Consignee id as it is stuck in customs. I provided the id proof but later they said they cannot process it
And the item will be returned to the shipper.br...

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My Aadhar card has my home address but I am posted at diff district so along with my Aadhar .. I uploaded my appointment letter as address prof but still it’s getting rejected .. now wut am I suppose to upload .. HAWB bill no. [protected] .. if it’s not getting accepted please return so that I can reorder your it or get my refund...

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I do not live at the address on my id and have just turned 18 and do not pay any electricity bills either. My mother does not use her maiden name (which is in the passport) to pay any bills either....

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I have ordered shoes from Nike and after the product was shipped I got a message from aramex that it has been shipped and I have to do my KYC which I did. I am currently staying at Kolkata due to my work reasons and my permanent address is different than my current address hence I uploaded the rent agreement along with the Aadhar and PAN Card but they rejected it. Aramex customer service is very poor and do not reply to the complaints. Please...

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I have received a call to upload my kyc documents. But i haven't received any link to upload these documents....

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Address: 5-3-77, PremavathiPet, Bhavani Colony, Rajendra Nagar, Hyderabad, TS-500030,

Website: Nike

I have Ordered Shoes from Nike website, while ordering I have entered my name different as compared to my KYC. So now getting message from Aramex that KYC not successful as because of Consignee name does not match with provided KYC.

Please help me to get my product
[protected]...

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I have ordered shoes from Nike. As a part of custom clearance I have tried submitting multiple documents of present address as delivery address differs than KYC but it keeps rejecting all the time. I contacted customer support but no response from them. Its frustrating as I am not sure reason for rejection and no support to make the process smooth....

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My order is stuck for custom clearance as i order a product in friends short name and my kyc is rejected because of different name in the order what should i do now. As i dont know that will cause a problem...

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I have ordered a pair of shoes
from Nike.com a week ago.
Aramex is still not processing my order and rejected my KYC details. It is so frustrating as they don’t give proper details as to what has to be done.
Been mailing them everyday with the details and everything!
Please help.

My HAWB bill no. is [protected]...

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