So far, so good. Aramex Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Aramex Couriers will keep up the work and continue to help more customers with their concerns even better 🤝
Hello. I have placed an order from Amazon.com which is sent through Aramex with shipment number [protected]. Aramex sent me a message saying my KYC is rejected even though my KYC is valid and it is the front and back of my Aadhar card and PAN card. My address has had a minor change as my House name has been changed to ‘Isabella’ but otherwise my address is the same. My Aadhar card has my mom’s number instead of my own number. But all...
I ordered a parcel from Shein on 26.06.2021. My parcel was supposed to arrive between 15.07.2021 / 20.06.21. I still have not received ANYTHING even though I have paid my customs fee. I cannot get any information from Aramex or customs as to why my parcel has not even been sent out. This is absolute and utter crap and the customer service of Aramex is completely up to [censored]. I will never ever send anything with Aramex again, this is absolutely...
Two months back my cousin sent my medicines through Aramex courier to jeddah ksa, under AWB#[protected] aramex jeddah didn't deliver to me saying that one document is not included. At hyderabad the aramex agent SSS Courier services took all the documents 1.orignal invoice 2. Doctors prescription 3. PP copies and 4.Adhar card copy.
Now I don't know in this whose mistake is there and who is correct because both the side aramex is handling,...
This is the third time this company is over charging me for customs and sending me fake bills . They are showing more than actual value of my product . I ordered an item which cost 7.5k inr and now they sent me a custom invoice of 4.45k which is more than 42% and this is not the frst time they are doing this. I have no other choice than paying as i need my product . Someone please look into it...
This is the third time same thing is happening to me, my package worth is 105$ and its no risky item and aramex sent me an invoice they themselves made and asking me to pay 4.4k as customs duty which is again more than 50% of the product value .
Last two times also same happened with me and they are showing incorrect value for my goods .
This company is looting people with fake customs bills please look...
I have ordered a product from nike.com on 5th July 2021. I later received an email from Aramex regarding submission of kyc documents for order HAWB bill no.[protected], After trying multiple times and uploading all the necessary kyc documents, my kyc is getting rejected....
I have ordered a product from nike.com on 5 July 2021. After that, i received an email from Aramex regarding submission of kyc documents for order HAWB bill no. [protected] After trying multiple times and uploading all the necessary kyc documents, my kyc is getting rejected. I have also mail them about the problem but didn't get any reply....
I have ordered an item and seller shipped it with my correct name however, when I got the 1st message notification from Aramex, the whole name was changed to some one else "Stephen James". Tracking number [protected]
When I enquired this from seller on this, they reapnded with receipt as my name was correctly sent from seller end.
Now I am getting a horrible and shameless response from their representative as...
My kyc has been rejected as my delivery address does not match my kyc address. My awb no. Is [protected]. I have sent my rental agreement but it is under my husband's name. Also I had sent you my electricity bill, but you have rejected that also.
I have Aramex courier coming from Saudi Arabia - Under air way bill number [protected]
Today 25th Jun 2021, I received message from Aramex to Submit my KYC details which was provided but is rejected asking as the delivery address not matching with my KYC document
At present I am staying in my mother in law's house and the delivery address was given based on the same.
It is the worst courier i have come across.I have delhivery franchise office at my residential address. i ordered a 3usd cable product from alibaba and paid 11usd for shipping charges.The address i gave there is another centre 40km from my place which is run by company.I am franchise partner of that company.They have hold my shipment and rejecting kyc for address mismatch.I gave them my aadhar, service aggrement with company, GST certificate,...
I ordered a shoe from nike.in . It was gift for someone within the same city. The name does not match kyc doc as it was a gift for someone, so I used my name
Consignment no : [protected]...
I ordered shoes from the official site of nike and they have shipped the product but my package is still at the airport despite uploading my kyc documents again and again on the couriers service's website...
Aramex India has been one of the worst companies to deal with.
The staff are incompetent and does not know how to communicate in a timely manner.
This is the first shipment problem with Aramex. under tracking number[protected]. On 9th of June 2021 I called Customer Service to ask about my consignment which on the website was on hold due to: 'Shipment Held for Customs Clearance - Awaiting Further Details from Customer' at 9th...
I ordered a shoe from nike.in . It was gift for someone within the same city. The delivery address does not match my kyc doc as it was a gift for someone, so I used their address instead.
Consignment no=[protected]...
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