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Aramex Couriers Complaints & Reviews

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Updated: Jan 13, 2025
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kyc rejected
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kyc documents upload
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Not delivering my order from Nike.com

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Shipment not returned from Aramex

Aramex Couriers reviews & complaints page 23

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க
குவைத் உதவும் கரங்கள்
from Noida, Uttar Pradesh
Feb 18, 2021
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11/2/2021 Kuwait to napatinnm not curiyer 31941674973 this is my shipment number .. in tracking it is showing it is delivered ...b

Address: Exan Alauedeen 144/A main road . Kurukkathy. Kuttur post 611105 kilvelur Ta

[protected] this is my shipment number .. in tracking it is showing it is delivered ...but i did not get anything & no one contacted me yet .. its very important shipment ...please do the needful my tlipon [protected] [protected]...
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A
Amishagoswami
Feb 10, 2021
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KYC updated but they rejected

Address: Flat no 978,F-1, Gate no 10, Ext-1, Shalimar Garden,, Mamta Apartments

I have an order to be cleared in customs however the KYC documents I updated was rejected but I don't understand besides passport and adhaar card what else is the biggest proof for KYC.
Also the address has no issues on my KYC.
they have rejected it again...
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K
Keyuri_21
from Gaya, Bihar
Feb 5, 2021
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Kyc

I was expecting my shipment from hongkong...recently I got shifted to a new house..so address was changed...I tried to contact aramex people..they were not helping me out ..mailed them all my documents...for address amendment procedure..they were nt checking them properly..they were saying..this is missing n this is improper..they work as in they are in some government setup
.specially this jyoti Dhingra..when I spoke at delhi customs...
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A
Anish Mirza
from Surat, Gujarat
Feb 1, 2021
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Charged me twice

Hi,
I have ordered one product from Alibaba. Tracking id is [protected]. Which is already delivered by Delhivery. There was a charge of 1107 Rs. as cod. And I paid it also. Now I want to know why I am being charged 1107 as cod. I already paid 1107 Rs. online at Aramex on 23rd of January. I don’t understand why am charged two times? Earlier I reported the same issue but your cs Seema Kumari answered only once. Told me item delivered...
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K
Kamalakannan Muthiah
from Chennai, Tamil Nadu
Jan 29, 2021
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Tracking number 33573065735

I asked shipper related to this. She said shipped 9 days before. If the item not received from Aramex means why asking customer id. And my customer id also validated. One of my friend ordered like that his tracking number updated within 24 hours after updating customer id. Please give me a proper solution. Or request for cancel the shipment. Tracking number [protected]...
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V
Verma033
from Jaipur, Rajasthan
Jan 28, 2021
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Not receiving my package

Aramex keeps asking me to send my KYc documents and even after sending the correct documents it keeps saying the address doesn't match. It does. I've tried a billion times and my parcel is stuck at customs for about a month. I can't even reach Aramex customer care. Please help....
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S
Somasundaram Gurunathan
from Chennai, Tamil Nadu
Jan 21, 2021
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Aramex KYC rejected without any reason. Tracking number 33572902381

My kyc rejected without any reason.
My tracking number [protected].
Re-uploading link also expired. I don't know the solution...
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J
Jiyong
from Naharlagun, Arunachal Pradesh
Jan 15, 2021
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KYC documents being rejected

I have been submitting the required documents multiple times and is being rejected every time. Though there is a slight difference in the shipping address I have provided and the address in the document but the address are the same. Please clear the issue...
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N
Nagasumii
Jan 12, 2021
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KYC Submission Failure

Address: 222 Easy Peasy 21 Naharbari, Dimapur, Nagaland 797115

I've tried to upload my KYC on the site you provided using my phone and on laptop too, but it's not working. Moreover the ARAMEX outlet for Dimapur have shifted their location and the contact number given is now inactive. Please call or send me a Whatsapp number where i can send my AADHAR and PAN details. Thank you...
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K
Krithika Alva
from Bengaluru, Karnataka
Jan 12, 2021
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No sms or email received to upload kyc documents

I have not received any sms or email with a to upload the kyc documents, but i get a call stating to upload kyc documents for the customs clearance....
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S
Sambid Shah
from Bengaluru, Karnataka
Jan 10, 2021
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KYC Clearance for foreign National

After alot of tries to clear the KYC it still shows that the KYC details is not valid. I am from Nepal residing in India and since my address proof is different I have provided electricity bills of my residency that im renting for now and still it shows invalid. Since we Nepalese do not need visa to travel to India I do not have the Visa document but there is no option to keep the photo of passport. I haven't received any replies from the...
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A
Akhil Raja
from Hyderabad, Telangana
Jan 10, 2021
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Multiple KYC getting rejected

I have been submitting my KYC documents for about a week now. The address on my KYC is different from the delivery address, so I am attaching my electricity bill and LPG gas connection as address proof along with Aadhar for identity proof. Still everything is getting rejected. I've raised 3 support request, but no help....
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S
SANJEEV AGARWAL
from Mumbai, Maharashtra
Jan 4, 2021
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Non deliver of shipment after receiving charges through online payments

Address: capital enterprise pvt ltd , 12 J.L.Nehru Road , Kolkata-700013 , mobile-9831142413

Dear sir,
Please refer to the below online payment for Aramex AWB [protected], amounting to Rs 689.03 made by me;
your delivery partner attempted delivery of the shipment to us but did not deliver it to us as he demanded Cash of Rs 689.03 again
the delivery partners (DELHIVERY) AWB no was[protected] for which I had also received an SMS(DEMANDING MONEY AGAIN) on my mobile-[protected].
It is very surprising that...
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Y
Yeden yeden
Jan 4, 2021
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Not received KYC email

My tracking no. is [protected]. I got a call saying that my order is pending and I need to give KYC.. which I have not got ! Can you please send me the link where I can upload my KYC....
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B
Biplab Kisan
from Delhi, Delhi
Dec 27, 2020
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Regarding delivery of a product

Address: AT/PO - DARLIPALI, ZINCNAGAR, DIST- SUNDARGARH, ODISHA, INDIA PINCODE-770072

Hello Sir I am Biplab Kumar Kisan and I had ordered a pair of Nike shoes from the official online store and it is in transit and perhaps it has been reached to the destination country but the issue is that the address mentioned for delivery is mismatching with the address saved in my KYC. In each time it is asking me for uploading the KYC documents again as it didn't match with the shipping address. However I have several times uploaded for...
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N
Neil symon myrthong
Dec 26, 2020
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Refund

Address: Meghalaya,shillong,rynjah,nongrim petrol pump
Website: Nike

I order two shoes from nike but my kyc is getting rejected so cancel the product and refund my money

Thank you...
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N
Neil symon myrthong
Dec 24, 2020
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Kyc documents mismatch

Address: India , meghalaya , shillong , rynjah , nongrim petrol pump

I order two shoes from nike but with different names .i ordered one shoe with my name and the other with my friends name .the adress in the adhaar card and pan card is not the adress that i stay .if you can't deliver the shoes just send it back so that i will get my refund and if you can do something to solve this problem please do .
[protected]
[protected]...
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A
arwa mortada
Dec 21, 2020
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My shipment was lost

Address: menia city

Dear Aramax team,

I have sent a package which include samples that I produced during my
PhD for the English supervisor via your company. The sending number
is [protected]

This work have taken almost one year and a cost me time, effort and
money about 150000 EGP and my English supervisor is waiting for those
samples. I would like to ask about the status of this sending.
br...
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I
Ismael Mohamed
Dec 13, 2020
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Complaint about shipment

Address: Riyadh

Aramex has a very poor service.

The company has my phone number and shipment address on file, however the company sent my shipment to a city 500 KM.

I went to Aramex store and informed a staff member about my issues with my shipment. The staff member told me he sent internal memo to correct the situation. I then received a message saying to pick up my shipment at the wrong city - 500 KM away.

I...
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S
Shruanya
from Bengaluru, Karnataka
Dec 13, 2020
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KYC senseless behaviour

If I had documents which matches the shipping address why I will hide it have some sense please. Didn’t know that it will be so complicating when I am ordering.

And more over you should have option to cancel the order or something if not provided the documents ID proof name and shipping name is same but only difference is the address and I have attached supporting document to it still it is getting rejecting. [protected]...
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