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Updated: Jul 28, 2024
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Asus India reviews & complaints page 12

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A
Albin Chandy
Jun 17, 2021
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Asus Zenbook 14 - no power on

Address: Asus Kerala

Model : Zenbook 14 notebook, Ryzen 7, 16 gb ram.
SN: L7N0LP[protected]
Purchased : September 2020.
From Authorised seller: Oxygen digital കോട്ടയം, Kerala

Case Id with customer care:A[protected]-0002

The laptop is not power on. Tried multiple times, also tried the 40seconds battery power reset as advised by customer care.But still no luck.
Only had normal usage.
This...
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W
wanted_banda
Jun 16, 2021
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Laptop hangs very much and applications do not respond

Address: 709/B wing, 7th floor, Dion Shelter, kurla (E), Mumbai 400024

Takes very time to start and shows blackscreen before lockscreen hangs several times and applications do not respond and takes very time to load...
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S
Saurabh120907
Jun 16, 2021
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Due to overheating laptop got melted.

Address: Varanasi

I turned on my laptop and with in 5 minutes it got heated so badly and its body got melted. Its been only one year since i purchased this laptop....
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C
CAR CHASERS
Jun 6, 2021
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Asus vivobook X413J

Address: andheri(west), Mumbai, MH

My laptop's keyboard keys not working properly......
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D
dghoshroy
Jun 3, 2021
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I want to know my product key for the Asus Zen Book 14 UX425EA

I want to know my product key for the Asus Zen Book 14 UX425EA purchased by me through Amazon.in seller ICONS, Mumbai 400061...
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H
himanshi06
Jun 3, 2021
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Laptop inducing current

I have buyied the laptop 5months ago. problem occcured and after a lot of efforts the piece got changed. i buy the new one now facingg the problem they are no recieving calls . on any number. my laptop is inducing current n i am terrified...
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K
Kumar Karthick
from Coimbatore, Tamil Nadu
May 27, 2021
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Laptop was not working buy from 22/05/2021

Address: kolathur ,chennai - tamilnadu 99

I already submitted for complaint .
the ASUS company side no responds
my conversation id A[protected]-0001 & [protected]-002...
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K
Karthickkumar 9092
May 24, 2021
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Asus vivobook 14 k143 laptop brand new not working properly

Address: No 22 subramaniyapuram 1 st street kolathur Chennai 99

Newly buy a asus laptop for Asus vivobook 14
Is not working properly and system was not on.
I called for Asus global on-site warranty claim...
But no body was attended a call..
Please change my laptop immediately
I want new laptop
Contact [protected], [protected]...
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G
Gaurav_Vishwa
May 23, 2021
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Motherboard issues

Address: First Floor, Unit No-116, Building No-2, Sanjay Mittal Industrial Premises Co-Op Soc Ltd, Andheri Kurla Road, Marol, Andheri East.400059

I have submitted my ASUS rog stirx b450-f gaming motherboard to the service center in Andheri, Marol, but its been a month and I haven't got a properly working motherboard in replacement and on top of that service center is not ready to check or test it in front of me. They say its not their job to test it and up till now i have gotten defective replacement untested by company and service center

They have registered 3 cases...
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S
Shyamal3108
May 21, 2021
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Vivobook s15

I'm Shyamal from Surat, Gujarat, India. I've purchased the ASUS VIVOBOOK15 in Jan, 2020 as I was starting my computer engineering. In starting there were no issues and everything was going well. But after a year and a few months in the May, 2021 the fan of the laptop was making louder noise than the usual and the laptop was getting over heated. So I've contacted Asus customer care, India and filed a complain as my laptop has warranty of 3...
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A
anil srujan
May 20, 2021
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Asus promo goods not received

Address: karnataka

I have purchased and hdd and ms office in back to school offer last year. its aleready more then 1 year but still the order is not dilevered i tryied many times contacttin. but no response. literely by trying and trying i even lost my screenshoot of my recipt. i am just feedup of your service, if ou cant deliver atleast return my money back...
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V
Vijaybhasker Srinivas
May 16, 2021
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Model number issue, poor power management, sound quality and keyboard issues

Regarding ASUS TUF GAMING F15 FX566LI (as indicated on the box) with i7-10870H processor and 8 GB RAM. Complaint is after using it for over four months.

Model number indicated as FX566LI on the box, but detected as FX506LI. ASUS website also does not have any drivers available for the model FX566LI but only for the model FX506LI.

Results in "DPC Watchdog Violation" error if source of power is changed between...
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P
Prajwal PG Shastry
May 11, 2021
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RYZEN 7 GEFORCE GTX - Right speaker is not working.

Address: P Gurudatt, No. 149, Saraswathi Krupa, Manoj Nagar, Kannampalayam, Coimbatore 641402, Phone :- 7022487386

Right speaker is not working.

GA502DU-HN100T (GA502D)
Sn. No. LANRCW00765842A
CN : Y3N3...
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L
Lokesh Kumar Raj
May 9, 2021
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Problem in touch pad

Address: 3/607 Gomtinagar Lucknow

Sometime my laptop touch pad is not working and while the laptop is in charging the cursor works too slow and it seems like laptop is hanged....
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A
AswathyJayachandran
May 5, 2021
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Customer problem not solved after onsite service

Address: bhaskar nivas kottayi 678572
Website: www.asus.com/in

I purchased an ASUS VivoBook 14 from flipkart on 10th june 2020.After two months, soon after I switch on the laptop the screen is getting freezed.The cursor is not even moving, it is stuck in one place, the keyboard also stops working.The only thing I can do with this laptop is to hold the power button for atleast 30 sec to shutdown the system forcefully.Even after restarting the system I face the same issue.I tried to reach ASUS customer...
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A
Achinta Chatterjee
Apr 26, 2021
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Requirement of Thunderbolt 4 dock

In ZenBook Flip you have provided 2 Type C Thunderbolt 4 ports. I require a Thunderbolt 4 dock for the same. Is it available with Asus or you can refer to another supplier who can provide the same?
My email id achinta.[protected]@gmail.com; Mobile no. : +91 [protected]....
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S
Sachidhanand Mohan
Apr 24, 2021
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Asus vivobook 14 ultra/ mic issues

I have bought the asus vivobook 14 laptop ultra in flipkart on a month ago, exactly on april 1. The laptop was perfect at its conditions. Also its performance also so good. after some couple of weeks, when i was in a online meeting, i found that mic isnt working after loading the page it was resolved. then i thought that it might be some website issue. then it continued for many times. due to pandamic situation, i find difficult to resolve...
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M
mukesh12527
from Kakinada, Andhra Pradesh
Apr 21, 2021
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Service issue

I have an ASUS mobile AZZJ01. i gave my mobile to F1 info Solution & services Pvt. Ltd. in Anna Salai, chennai, Tamil Nadu, India (asus authorised service center) for service. My mobile have two USB charging port. One of the port got fault but another port was working fine. I gave the phone to repair the faulty USB port. but the service centre made the main to board to short circuit due to negligence. At first they asked for 800 but now they...
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B
[email protected]
Apr 20, 2021
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Camera not working

Address: sr nagar near sr nagar police station mob-9178037645 pin-500038

Camera and mic is not working...
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I
isht vibhu
Apr 16, 2021
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Laptop FX505DT

Address: Lakhimpur Kheri

Dear sir,
I have an ASUS gaming FX505DT laptop purchased on 20.102.2020.
Its left hinge is making a cracking sound on opening or closing the laptop.
It is also noticed that the laptop does not close properly as the left side of the closed screen remains up while the right side of the closed screen fits snugly.
Please, do what is required in this context....
+1 photos
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