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Updated: Jul 28, 2024
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Asus India reviews & complaints page 16

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S
saibalaji sambana
Oct 4, 2020
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ASUS vivobook 15 X512DA-EJ504T, Some keys on the keyboard are broken out.

Some keys on the keyboard are broken out....
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Supra kar
from Howrah, West Bengal
Sep 29, 2020
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ASUS X512FA -FJ547T DIFFERENT PROBLEM ARISING within 8 month from date of purchase

Address: VILL-FATICKGACHI,PO-SIDDHESWAR,DIST-HOWRAH,PIN-711414(WEST BENGAL) INDIA

I have purchased ASUS X512FA -FJ547T(sr no-K6N0CV08Y361256) NOTEBOOK ON dated 11.11.2019, after few month different type of problem arise, as result not working my job in this laptop properly. I have given to service center(RMA NO-INH3L80149) but after replacing SSD asked me all are ok. But again key board problem arise. All key pressing automatically.
Again complain lodge on dated 8/9/20 RMA NO-INH3L90151, SERVICE NO-A[protected] but...
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A
Aaryan Keshri
Sep 26, 2020
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Overheating issue in asus rog strix g531 i7 9th gen

There is overheating in my laptop in only right side of my laptop, I have complained about this in 'May' also but no action had taken place they just send an email about troubleshooting which didn't resolved my problem
CASENO - A[protected]
plz reply through my mail
[protected]@gmail.com...
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M
Mukesh Singh Negi
Sep 22, 2020
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subject: asus router: kaif0z000698 / unit problem

Dear asus team,
I purchased asus router rt-ac66u-b1 (Serial number: kaif0z000698) on 20/july/2020,
1st day, i am facing a problem in this router (Poor signal range, not connect, and disconnect related). But, i have ignored it. Because, it's new. I thought this would be due to the setting. It endured for 12 days. This time was very painful for me. Whenever i sit for office work it is not connected, no matter how much you click....
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G
Gaurav1 Khanna
Sep 21, 2020
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K8nrcv02f132338, My laptop speaker is not working

My laptop speaker is not working i went to f1 services in nehru place he said come the next day then again come the next day and then again next week i am frustrated for not getting a service i also called for onsite help first time on 2nd september and since then i have called you a thousand times and also mailed you but no reply has been observed from your home visit technician i want to get my laptop repaired it is waste of time my money...
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G
Gokulovi
Sep 17, 2020
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Asus zenfone max pro m2 stuck on logo

Address: Kalyan

Asus zenfone stuck on logo after system update. Now service centre staff is saying there is chances to dead. Asus only has sent system update and beacuse of that this problem occur....
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Ghanshyam Dhruw
Sep 14, 2020
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Pathetic service in warranty period

As complaint registered on 1st september 2020 for the replacement of laptop speakers. 2 weeks passed service center is not picking up the call nor customer care executive taking it seriously. Every time they are giving excuses that the complaint has been forwarded to the upper team....
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@saksham Agarwal
Sep 12, 2020
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asus laptop (gl553vd) showing a horizontal line at the centre of screen

Myasus laptop's (Model no.: gl553vd) screeen is showing a horizotal (Pink) line at the centre from yesterday. I opened it on yesterday's afternoon and suddenly this issue arrives. Plz help me to resolve this issue....
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A
Afzal Rawuther
Sep 11, 2020
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1TB HDD not received even after 90 days

I availed of asus promo offer at the end of may 2020. Out of the goodies that i opted for, i am yet to receive the 1tb hdd that was promised and i paid for even after more than 100 days now.
The customer care is pathetic. No one ever picks up calls on the customer care number. And no one even responds to emails.
Please resolve this issue soon....
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C
Charul Srivastava
Sep 10, 2020
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laptop | not satisfied | failing every time while using

Address: Chintels Paradiso, flat number D 601 Sector 109 Gurgaon

Dear sir,
We bought this laptop on 7th july 2020 online from reliance digital.

Objective : to facilitate online classes for my son

Billing details :gstin:29aabcr1718e1zl
Tax invoice
Customer support :[protected]
State code : 29 email: [protected]@ril.com
Reliance retail limited
Seller/consignor:
Reliance retail ltd,
C/o bidalur villagethyamangondlu...
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T
trending content
Sep 10, 2020
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asus service is too worst.

I did not get my ms office licence key till now. Ill do a lot of emails to assus supoort email id but their is no response regarding this.

Ill call on the service number but no one is response.
Ill totally irritate from it.
Asus service toooooooo worst. I never buy any single product from it....
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R
rakeshrattan
from Mohali, Punjab
Sep 8, 2020
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faulty new laptop

New laptop - fx505dy having freezing issue.

- twice been to service centre for repair in chandigarh - f1
- engineer are not able to identify the issue and also not ready to resolve the issue
- every time change of os and hard reboot is the solution they have given, for which i have to go to them
- this is absolute waste of money, time, loss of data and unnecessary visits to unprofessional servvice centre...
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A
arshan.1
Aug 30, 2020
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motherboard prime h270 pro

My prime h270 started giving problem in july 2020. The hdd ports on the motherboard are completely dead now. I had purchased this product on 15/11/2019, and registered on asus website. Due to travel restrictions i am unable to reach out the service centre. Hence i need a possible solution from asus india to be able to get a replacement/repair for my motherboard....
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Aditya Baroliya
Aug 30, 2020
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asus vivobook 15 x507uf-ej300t

Address: 495/3 khajroat road freeganj mandi bamora

I m not getting onsite service my windows got corrupted and i m contacting them from past one month and they r not doing justice with my request i invested my hard earned money on this product and they are just ignoring my request by not providing me onsite services the worst staff with worst product...
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R
Rachit Àrya
Aug 27, 2020
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Asus hard disk 1TB

I purchased a laptop from asus in the month of january. Through which i got offer to purchase 1tb hard disk at lower price than usual @1599. I ordered my hard disk in the month of february and i still (On 27th august) haven't received it. After the month of march i never got reply from the asus promo id which was given on the website through which i purchased my product. So, i contacted the main asus call center and they told me to contact...
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A
aman00007
Aug 27, 2020
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Rog gl553 gaming laptop

Address: Asus
Website: Asus.com

My latops disk uagae shows 100percent whenever i try to do something with it which causes it to lag . I have used this laptop for 1yr straight but no issues but now i have become frustrated so i took it to f1infoservices gurugram they charged me 800 rupees returned my laptop after 3 days stating the work has been done and now its perfect but when i used it there the same problem occured now whould should i write...
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Anchora
Aug 25, 2020
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asus india - mailed for more than 15 days to avail asus promo offer but still no response

Full description of the incident: this is regarding asus back to school offer. Initial registration was done on 29th july at asuspromo.in and i received a response on 6th august asking for some additional details. Then i uploaded those details on the site (Asuspromo.in) on that very day itself and they were supposed to revert back within 10 working days. Still there's no response from them.

Date of the incident: 6th augustbr...
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D
darshv21
Aug 24, 2020
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Camera is not working and speakers are also not working

I had been using this laptop for past 2 months and i have used it only 10 times since i brought it and suddenly speakers and camera both are not working its a matter of grief concerned and also the system is lagging behind it takes 5 minutes to open up and also we cant do multiple things at one time. in the end i would request you to take suitable action as soon as possible...
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Likith Bhargav
Aug 12, 2020
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Asus tuf gaming fx505gd os crashed

Address: rtc colony 2nd line, srikanth nagar

I purchased laptop in january and in recently it asked for a update and when updated whole os crasehed and daata waas lost. I need my data back and new os...
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K
kanchanprajapati
Aug 6, 2020
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Asus laptop screen flickering

Laptop screen is flickring when i on my laptop after shut down the laptop...
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