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Updated: Jul 28, 2024
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Asus India reviews & complaints page 15

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M
mathew.philip.ktm
Oct 31, 2020
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Asus lap newly purchased Ms office is not getting activated

Address: 9556540491

Asus lap newly purchased Ms office is not getting activated...
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Arin Singh
Oct 30, 2020
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RGB lighting Not working

I have Asus Strix G531gt, The aura sync RGB lights are not Working I have tried every possible way to enable it . Help me...
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G
Gamer Zone
Oct 29, 2020
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Services center staff misbehaving

Address: Compuage infocom ltd. D504 3rd floor vashi plaza sector 17 navi mumbai

I want to complent aguenst your staff misbehaving with me he not plotted and not given proper details about of products please take actions either i make videos and upload on YouTube i am youtuber
My contact numbers [protected]...
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Hdobhal
Oct 29, 2020
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Asus Laptop - Pathetic aftersales service lap submitted in service center for about a month

Address: plot 78 b21 gorai 1 borivali west

I got your company laptop from Amazon in the month of July 2020 and since then I regret having chosen you. At first within a month I reported the issue and got a replacement. Now the issue continues with the replaced laptop too ??? we contacted amazon they said they cant help we need to contact Asus directly. From the below trail you will understand our ongoing conversation with your customer service.
At first I was told we will book...
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anil hinduja
Oct 25, 2020
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Complaint against laptop

Laptop is very very slow .. it has i5 processor but works slower than pentium, I have reset the laptop but in vain. It takes more than 5 mins to just start rest u can imagine the operating speed......
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Sumit_003
Oct 25, 2020
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Power Button Issues

In my asus vivobook 14 I have facing some issues like power button is not working sometime like not able to turn on my laptop of trun of[censored]sing power button...
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01 Ashish Verma
Oct 25, 2020
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Motherboard RAM slot Issue

Address: VARANASI

I just brought a motherboard online a few days ago by amazon and using it with only one DDR4 ram slot in it but after a week when I want to install new RAM in DIM slot B2 I just found out it, s not working and all other RAM slots are fine.
MOTHERBOARD DETAIL:-

PRIME B550M-A (WI-FI)

Serial Number :L7M0KC3731185S5
Purchase Date :2020/09/18...
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Aalbin
from Kochi, Kerala
Oct 23, 2020
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Notebook complaint

I have bought asus zenbook ux430ua 2 months back...On the very first day it showed battery not detected.It took 2 3days for it to be resolved...
10days back...12/10/2020...the notebook again showed the same issue...This time taking it to the service centre..It took 10days to get repaired...23/10/2020...
But now the backlight keyboard is not working...
Its been complaint ever since i bought it......
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parthajeet
from Mumbai, Maharashtra
Oct 19, 2020
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Asus 6z mobile: defective piece sold

Hello,

I have had to make at least 4 trips to the Asus service centre, starting from within a month of buying a Asus 6z mobile phone when the motherboard crashed suddenly and they had to replace it. After that there has been a camera issue and a sound issue that they are unable to resolve.

I have a Asus 6Z Phone (Serial No K6AIGF004133ELZ). It is still under warranty. The phone has been giving be trouble from...
+1 photos
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tibin gevarughese
Oct 18, 2020
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Asus notebook laptop with amd processor

Well i brought my laptop two months ago and its been the second time my laptop is turing off while using...At the first time when i had this issue i contacted the service center from where i brought the lap.. and they had solved this issue... after two weeks i came with this issue again... is it because of this product or.. any other......
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Aalbin
from Kochi, Kerala
Oct 16, 2020
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Asus Zenbook UX430

Its been just 2months that i have bought a new Asus zenbook UX 430ua.On the very first day the laptop Showed an issue of "battery not detected".Taking it back to the service centre, they promised for a replacement but still gave the same system with the issue solved.Within weeks the system again showed the same issue of "battery not detected" or charging to "200%".I have filed the complaint many times but Asus paid no attention to it....
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sumitsmarty7
Oct 13, 2020
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New Laptop getting switched off

I bought the ASUS rog laptop on 2nd oct 2020. From the next morning it started switching off continuously and battery is draining very fast. I have checked by charging it to 100 percent and started, same issue happened again. I tried by using it on normal table, on lap, on sofa machine showing same issue.

I have bought the laptop for exam purpose but I couldn't even use it, I have mailed to customer care([protected]@asus.com)...
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Aakash5403
from Aurangabad, Maharashtra
Oct 12, 2020
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Battery Percentage

Hello Asus Team,

I brought new Laptop Asus VivoBook15 few days before. But whenever I put it for charging. It is not allowed or not shows more than 79% battery .So can you please help me out to resolved my concern...
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R
rohitmaini
Oct 12, 2020
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Delay in repair of my mobile

I am so upset with ASUS and the service center team with no update or reply. My phone is with the service center for more than 8 working days now submitted with them on 29th sept 2020 such a long timeline to fix my phone has forced me to buy another phone as in today's world it's impossible to live without mobile. I was planning to buy a ROG laptop but with this experience from ASUS and the service center I bought a mobile from a different...
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Theerthesh KV
Oct 12, 2020
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Given the mobile for repairing about the battery issue

Address: Dot net computers and services gandhi square 218 1st floor mcc building opp indian bank devaraja mohalla mandi mohalla mysuru karnataka 570001

I have given the mobile for the battery issue since 1.5 month and they told that they will give in one week.after that if we try to call them they were not reponding properly sometime the number will be switched off.if we go to the service center they will send us like saying that they will give it tommorow and we if we go there either the shop will be closed or they send us like that only.
we have given the mobile on 31-aug-2020br...
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adit_29292
Oct 11, 2020
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Malfunctioning new brand Asus product | not serviced more than a month | need refund

Address: Mumbai

To begin with I have purchased an Asus Notebook S430FA on 1st March 2020. This Laptop was purchased for the sole purpose of work, assignments, research, and providing connectivity to my knowledge and personal data. Not only I just bought it, I fought with the team for more than a month to get its warranty extended. On top of that, I recommended 2 of my friends to buy this so-called awesome product and converted them to Asus customer.
Well,...
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C
Computer World Dahod
Oct 10, 2020
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Service support

I Have Asus Notebook
Model Number Asus A555lf-Xx405d
Serial Number Fcn0cv22d348529
I Logged A First Complain About Keyboard Not Working On 24.July 2020.But Till Now They Are Not Able Fix That Issue. Before 1 Month I Got Laptop With No Display Issue Back And After That They Haven't Return Me My Laptop Till Date 10.October 2020. I Called Service Centre, Service Head, Area Sale Manager, Distributor But No Luck....
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Supra kar
from Howrah, West Bengal
Oct 9, 2020
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ASUS X512FA -FJ547T need warranty extension

Address: VILL-FATICKGACHI,PO-SIDDHESWAR,DIST-HOWRAH,PS-J.B.PUR,DIST-HOWRAH,STATE -WEST BENGAL,PIN-711414

I had purchased ASUS X512FA -FJ547T(sr no-K6N0CV08Y361256) NOTEBOOK ON dated 11.11.2019.After that several problem faced by me, Two time lodge problem & first replaced SSD then Keyboard respectively, RMA no-INH3L80149 & INH3L90151.During this problem laptop was dead for two month as parts not available at service centre .So, within one year warranty lost two month for time taken by service. If within one year 2 times problem found then coming...
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vshriyan
Oct 6, 2020
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Asus X505ZA-EJ563T Laptop and Promo Offer of MS office

I purchased the above product on thru Reliance Retail Limited (Online Purchase) on 25th August, 2020. The website showed this product cost at Rs.30, 499 with a promo offer of MS office at Rs.999. This combined proposal was what interested me about this product over the other brands with similar configuration.

The product was delivered promptly to my residence on the second day of placing the order. When I first logged in to...
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christie_joe
Oct 6, 2020
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Asus promo goodies not received

Address: Asus Technology Pvt. Ltd., 402, 4th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Veera Desai Road, Andheri West, Mumbai – 400058, Maharashtra
Website: www.asuspromo.in/, www.asus.com

I purchased my Asus laptop on 11th June 2020. Post that I had applied and paid for the ASUS promo offers which included 2years extended warranty, MS office H&S and a 1TB hard disk. I also received a confirmation mail from them regarding the amount paid (paid on 2nd July) and it said that I will receive the products in 45 days i.e. by 15th August 2020. By 15th August, I received the extended warranty and MS office key via E-mail but there...
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