Bharat Sanchar Nigam [BSNL] Complaints &amp; Reviews

Address: Pune, Maharashtra, 412101

Service suddenly stopped.
My no.[protected] dilip, maharashtra
Customer care failed to serve.
No message service. Issue in calling, sms, otp, banking.
All incoming and outgoing calls have been barred without any pre intimation that causes a lot of problems i. E. Otp for all transactions, important calls, feeling of being isolated
Please kindly oblige me by doing the needful....

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Address: Mahavir Nagar, Raipur, Dehradun, Uttarakhand, 492001

This complaint is in reference to bsnl (Bharat sanchar nigam ltd).

I am using jio as my service provider for telephone services where in i have activated a dnd service trought jio network and it has been successfully activated from past 1 year. Then too this bsnl is sending me 4-5 messages in a day intentionally knowing that a dnd service is activated on the no: [protected].

Kindly take strict action against the...

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Bsnl is deducting money from my prepaid mobile balance by adding services without my request and permission.in 2 week time rs25 (15+10+10) is deducted by adding 3 services (Confession (11th oct), voice chat (17th oct), silverscreengupshup (25th oct), i don't even know for what these services for.

I got calls from bsnl, first 2 calls i attended but didn't confirm to subscribe the service and third i even not attended the call....

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Address: Chinsurah,Hooghly, Hooghly, West Bengal, 712101

Sir,
I, goutam mukherjee of chinsurah have submitted along with all required documents etc. To the accounts officer (Tr), bsnl, chandannagar, barabazar, g. T. Road. Hooghly on dated 04/01/2019 as i have surrendered my telephone (Land line no.[protected] but till date no such amount have refunded to my account. My accounts details also submitted along with my application. I am requesting please do needful regrading the said matter.br...

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Address: 574217

My broadband is faulty since last one year and i am continuously complaining online and to the office. But from this month starting it is completely dead. I complaint through cpgrams and they replied they cannot repair our connection and the officer from mangalore called and said bsnl cannot provide service to us. We pay ₹800 every month and the connection is from many years and now they are saying they cannot provide service. Our connection...

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Address: Anugraha, Thumpamon po, Thumpamon, pandalam, Pathanamthitta, Kerala, 689502

Dear sir,
I paid my landline and broadband bill annually. Now over a week my land line and broadband connection is dead after a thunderstorm. I registered my complaint in bsnl office thumpamon and they came and checked and told that the problem is from cable that to my house and it suppose to be change but even after 1 week it not done and they saying that due to salary crisis wiring employees may not come for work. So sir please...

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Address: Maksi, Shajapur, Madhya Pradesh, 465106

Dear sir,
As we have already written written in shajapur office but no action has been taken so far. So you need help i want to bring to your kind notice the unsatisfactory working of our telephone no.[protected] & 233070). This letter is to draw your kind attention to the fact that this is my 2nd written complaint in a month regarding the malfunctioning of my bsnl landline connection. After repeated complaint, no action against...

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Address: Koraput, Odisha, 763008

Hi team,

My bsnl no. [protected], last time when i spoke to the agent they told the current plan in my number was of 72 rupees & now after my validity end the 36 rupees deducted from my account automatically & validity extend only for one month. So i don't know which plan i was running with but i will do the validity extend from my end manually else if there end they are doing automatically then they should ask me which plan...

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Address: Gaytri Kuteer Vill Lower Barol Po Dari Distt Kangra HP 176057, Kangra, Himachal Pradesh, 176057

Sir. My bsnl connection is from year 1993.. And after 26 year of service, from year 2018 my land line bsnl not working properly mostly lines breaks and bsnl services not working. Bsnl giving worst services. After long period of non working i decided to disconnection of land line. But now bsnl send legal notice for non payment of bill 902/-. Where as i already paid all pending bills of land line no[protected]. Bsnl also not refund any sequrity...

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Address: C440 NH3 RIHANDNAGAR, Sonbhadra, 231223

My broadband [protected] is not working since one month september'19 despite several complaints. The bill for sep 19 month came immediately on 1st october. This is wrong billing. If consumer could not use broadband due to isp fault then how could they charge for the month. It is the responsibility for the billing agency that they should not bill for the period in which the services are not available....

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Address: 11-182/10, panjawani estate, Shivalay am lane, fathenagar, Unnao, Uttar Pradesh, 500018

Gave shifitng application for my two landlines on[protected] on selfcare portal of bsnl. After that, till now, i have visited exchange, wrote to nodal officers, appellate, twitter handles, grievance redressal. Everything seems to be waste of time. Not even a single reply from any of the authority. Such pathetic service?? And this company wants revival on taxpayers money. All the staff must be kicked out if they cant even provide some basic...

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Address: PAL FOUNDATIONS, SAS SQUARE, 2ND FLOOR , MAMPILLY PARAMBU JN., PIPELINE ROAD, EDAPPALY, KOCHI, Ernakulam, Kerala, 682024

Applied for a land line connection to bsnl thrikkakara, kochi office by end of july 2019, after a week while checking customer service said, phone number allotted, but unable to provide phone due due to no cable available in that area.

Many times approached bsnl authorities, no response at all, contacted sub divisional engineer, divisional engineer, no resposnse at all.
Always one reply, wait, no cable available, works...

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Address: Neemuch road,Barisadri

Without my consent or application bsnl cut my landline connection, i enjoying with annual bsnl plan in june 2019, suddenly my landline connection cut in august 2019, i was not informed prior to cut connection without any reason than i requested to bsnl again my connection jointed but all new connection charges applied in next bill with plan changed to general again i requested than plan changed to annual, why my billing rs approx 1400 when...

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Address: Rawan magri ke niche, Barisadri, 312403

Website: Bsnl

Why my landline connection cut without my consent or letter, if you connection cut and reconnect, why new connection charges applied, please amend as soon as possible thanks
Naresh kumar baghmal mehta mobile [protected]
My landline connection number
[protected], bsnl also my plan changed again i requested than plan changed why all charges applied, please amnend as per bill before my connection disconnected...

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Address: Neemuch road ,Barisadri

My telephone bsnl connection run successfully with annual plan advance rent deposit up to may 2020, and also security deposit rs 2000, suddenly my landline bsnl connection cut by bsnl staff in august 2019 without my consent or application, than i requested again connection joined but new connection charges applied and plan changed, again requested now plan changed to annual but all charges like new connection applied, why i not applied any...

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Address: karkala bsnl office udupi district, Udupi, Karnataka, 574104

I was a bsnl customer for a long time. Recently i had to go out of town for 3 months hence wanted to temporarily disconnect the broadband services for the same period. When i visited the nearby bsnl office for the same purpose which is in karkala taluk udupi district i was very rudely talked to by a bsnl employee named sharada. She spoke to me very rudely as she was doing us a favour also she told to bring an application for the temporary...

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Address: Kolkata, West Bengal

Upc code not recieved till now
...,...
Dear sir,

Because of lot of recharging issue, i want to port my bsnl mobile no. (+91 [protected]) to some other network. But even after typing the correct format and sent to 1900 on 8th october 19, code was not reciveded till now but sms cost deducted, customercare always told for several times for wait. So please resolve this issue as early as possible.

Name:...

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Address: Kolkata, West Bengal

Phone dead for more than 10 days.
I am unable to use my phone. It is causing loss of time and money. I have complained earlier also but everytime i try to know about it's status, they say that the work is in progress. It is causing a lot of inconvenience to me.

Name : kusi rajesh saraogi
Phone no :[protected]
Address : 113b manohar das katra kolkata 700007...

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Address: Gurgaon, 122102

To
The branch manager,
Bsnl broadband department,
Gurgoan

Sub : complaint on bills (Either waive off the charges or disconnect the connection).

Sir,

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 2 months.

Because on the construction of the road at sohna road, bhondsi, gurgaon, our...

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