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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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6088
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 139

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R
Rajesh$
from Mumbai, Maharashtra
Oct 3, 2019
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refund of deposit & advance payment of 12 month

Address: ABHISHEK COMPLEX SHOP NO.12 M.G. ROAD, 362001

My connection no. Is[protected], i have closed connection application last year but not in-active connection till april-2019, so i have writing complain nearest bsnl office so next 1 month connection is in-active & received a copy of credit report by mail...& last month received a copy of 12 month advance payment & deposit by mail!!
But still not received in bank account or cheq...
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R
Ruchika Padhy
from Delhi, Delhi
Oct 2, 2019
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not given tower rent from 6 month

Address: Pin- 754102 At- purana,po-purana Via-anakhia,Dist- jagatsinghpur,odisha, Jagatsinghapur, Odisha, 754102

The payment of rent is not properly given by bsnl company. With whom we talk or complain about this problem. We are small town family and this is like a tourture for us. Waiting a small amount with big consumptioned area which bsnl took. Atlest a date we got in which the payment should deposite we known there is problen. The deposit day is random like 2 months or 3 month with no proper date. What can we do for this problem please suggest...
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D
Dilipkori
from Mumbai, Maharashtra
Oct 1, 2019
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bsnl network coverage issue and proposal of network tower installation

Respected sir

This is my bsnl number

[protected]

This is my address

Dandupur, ahibaran, dharauki, pratapgarh. Dharauki, uttar pradesh 230503

We are facing huge network problem in our area year now few months network is disappear we are not getting network

I m ready to give land for network tower installation in which every bsnl member get the network...
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M
mittlferroalloys@gmail.com
from Jaipur, Rajasthan
Oct 1, 2019
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removal of telephone pole from the front of my home.

Address: E-38 ANAND PURI ADARSH NAGAR,JAIPUR, Jaipur, Rajasthan, 302004

Dear authority,
This is to inform you that there is a telephone pole in front of my compound which is of no use. It is causing a lot parking problem of my vehicle. So i request you to remove or relocate this telephone pole from in front of my compound.

For this, i will be very thankful to you, please oblige.

Yours truly

Neeraj mittal
E-38 anand puri
Adarsh nagar
Jaipur.br...
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O
owenrodrigues
from Bengaluru, Karnataka
Sep 30, 2019
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telephone/ broadband

Address: santhekatte exchange, Udupi, Karnataka, 576114

My telephone line is not working since many months. Several complaints were booked. Complaints were booked even to the online help desk. Technician comes does something and goes. Momentarily the telephone works but with lot of noise. Following day the situation is the same no telephone and no broad band connection. Was paying some rupees 1400 plus every month hence i changed plan for the minimum. But even for that amount i am not getting...
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T
tsun
from Pune, Maharashtra
Sep 28, 2019
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automatic deduction of balance

My number is [protected] prepaid

I am subject to severe mental agony due to repeated deduction of rs 3/- each several times without making any call or message, when the mobile is in standby mode.

Every time i get a display message stating that - "your last call cost rs3/-" when the mobile is in standby mode. Being a display message, it will not be available in inbox also for retrieving. It appears to be a willful...
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M
mohanraj2208
from Mumbai, Maharashtra
Sep 27, 2019
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bsnl prepaid sim sim registration failed

Address: Blackers Road, Anna Salai, Chennai, Tamil Nadu 600002, India, Chennai, Tamil Nadu, 600002

I did port from jio prepaid to bsnl prepaid, i went to the bsnl office branch on sep 20th. I gave my aadhar and a passport photo and register using my credentials on the application form. They gave me the receipt and the bsnl 4g sim.

On sep 26 the jio service is off, then i inserted the bsnl sim, i got the warning message as "registration failed". I have provided the necessary documents and the id proofs. Please activate the...
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M
mahendran balusamy
from Bengaluru, Karnataka
Sep 25, 2019
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bharat sanchar nigam [bsnl] wrong number recharge

Hi, i have recharged a wrong number. Could you please cancel the recharge and revert it back to my original payment method. Reference number :[protected]. My original payment was done through oxigen agent. The recharge was done today i. E., sept 25, 2019. The recharge was done for rupees : 485 plan. Please help me out in this wrong transaction by cancelling the recharge and reverting it back to me....
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A
Abhirami3797
from Bengaluru, Karnataka
Sep 24, 2019
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cannot reverse recharge

Address: Thiruvananthapuram, Kerala, 695002

My incoming calls were barred so i recharged my number with full talktime of 220 rs. It says it will expire today itself. I cannot reverse my recharge and this message is being received "you are not correct source dealer, do not try again". I sent a mail to helpdesk, i have not received any reply. Please help. Also how to stop incoming barring....
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T
Tarun Kumar kr
from Mumbai, Maharashtra
Sep 24, 2019
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vas activation and deactivation service. company cheated 30rs for me

Address: Swami vivekananda badavane 5th main davangere, 577004

They deduct amount from your balance even if you do not subscribe to the service. The customer care people do not have answer, they just ask whether you want to continue the service or stop the service.

Bsnl and its allies in the value added services part are cheating customers. I have suffered from such instances two times and want people to act against it and complain to the authorities so that we will not suffer from such...
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D
DrOmprakash G Kulkarni
from Nashik, Maharashtra
Sep 23, 2019
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I just made online payment but did not get receipt

Address: Nashik, Maharashtra, 422002

Dear sir, just now i paid my bsnl landline no.[protected] and [protected] bill through online mode. But did not get receipt for it. I have received sms from bank about successful payment. Could you pl arrange to mail me receipts for both above landline asap. At the end instead of getting receipt as usual i have received a very big chain of ghost characters....
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E
eksooraj
from New Delhi, Delhi
Sep 23, 2019
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mnp done but no information in the portal

Address: Hyderabad, Telangana, 500050

I was ported my mobile number [protected] on december 2018. The number got activated, recharged and started using. After few days i called to bsnl customer care for some help. But they said that my number is belongs to aircel. (I called from the same bsnl registered sim, recharged as per bsnl plans). And the customer care executive hesitated to respond and cut my call. I urged to bsnl exchange. They said, “we can’t do anything. Anyway...
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S
Suman Jose
from Coimbatore, Tamil Nadu
Sep 23, 2019
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wimax is not working from 16/09/2019

Address: Ernakulam, Kerala, 683587

Sir,
My wimax connection (Lb[protected] is not working from 16/09/2019. I tried to register a complaint through toll free number ([protected]) but the agent said that their network is down so they can not take complaints. I tried 4 days continuously, always their replay is like this.
Malayattoor telephone exchange already stopped wimax support, and said that they don't have facilities to serve us.
When i call kalady telephone...
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P
Prashanth4
from Mumbai, Maharashtra
Sep 23, 2019
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wrong number recharge

Address: 520007

Hi, i have recharged a wrong number. Could you please cancel the recharge and revert it back to my original payment method. Reference number : [protected]. My original payment was done through amazon pay. The recharge was done today i. E., sept 23, 2019. The recharge was done for rupees : 1149 plan. Please help me out in this wrong transaction by cancelling the recharge and reverting it back to me....
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B
Banibrata Ray
from Guwahati, Assam
Sep 21, 2019
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cheating huge money from two bank a/c

Address: Ahmedabad, Gujarat
Website: amazone consumer complaints

I have lodge complaints on 08/09/19 my customer id: 2446308 for cheated money by online shopping pvt. Ltd. Your company representative mr. Samir, mob. No.[protected] & [protected] taken handled subject. But also he gradually cheated me by 3/4 days with apply his technique and after that he withdraw huge money (From andhra bank — rs. 2, 04, 578/- & hdfc bank - rs. 2, 33, 750 alongwith fd money rs. 5, 000/-) from two bank a/c, now my bank...
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S
shailarmy
from Dehra Dun, Uttarakhand
Sep 21, 2019
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excessive landline bill

I am colonel shailendra kumar. I am in posession of bsnl landline phone no. [protected] (Customer id [protected]). I have cleared all my bills till jul 19. Screenshot related to clearance of all bills is attached. However for the month of aug 19, i have been given a bill of rs 2398.00 which includes pending charges of rs 1299.00. These pending charges have been incorrectly shown. Please direct bsnl for necessary amendment of the concerned...
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R
Raveendra Kolur
from Bengaluru, Karnataka
Sep 21, 2019
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removal or shifting of telecommunication pole

Address: #42, 3rd A Cross. 3rd A Main. Someswar Nagar, New town Yelahanaka bangalore, 560064

Dear authority,
With reference to the previous complaint no c2438938,
This is to inform you that there is a telephone pole in front of my compound which is of no use. It is causing a lot parking problem of my vehicle. So i request you to remove or relocate this telephone pole from in front of my compound.

For this, i will be very thankful to you, kindly do the needful.

With regards,
Raveendra...
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H
Harshxhtc
from Dehra Dun, Uttarakhand
Sep 21, 2019
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broadband speed is very slow

Address: Krimchi Mansar, Udhampur, Jammu and Kashmir, 182101

My name is harsh langeh

My broadband speed is very slow

My plan 291

The recommended speed according to the plan is 8 mbps but i am getting only 500kbps (Day) to 1mbps (Night).

This speed is very low, please fix my issue as soon as possible. To watch 5 minutes
Of youtube video, while watching buffering takes again and again even at 144p which takes 15 minutes to watch 5 minutes...
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R
Ranggit
from Bengaluru, Karnataka
Sep 20, 2019
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excessive billing. billed rs.64460.34 for one telephone call.

Address: 1Telephone House, Rajbhavan Road, Bangalore, Bangalore, Karnataka, 560094
Website: www.bsnl.co.in

My wife by mistake dialed my Indian mobile while we were in the USA instead
o[censored]sing the local phone. Hardly she was one minute on the phone. For that
one minute call I have been billed Rs.64460.34. When I was in the USA I
used Reliance. It cost only ten cent for one minute call. I requested BSNL PGM
Mr. Janardhanav Rao and other BSNL officials to reduce to prevailing call
rate. They refused to reduce....
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A
Abhimanyu Venugopal
from Mumbai, Maharashtra
Sep 20, 2019
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wrong number recharged using google pay

My name is abhimanyu. I had recharged the wrong bsnl number using google pay. When i tried to revert those charges using sms i got reply from bsnl "you are not correct source dealer. Do not try again". What is this. I've lost money. Please help me get it back. The wrong number is actually a valid one. So someone has received the recharge. Please help....
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