Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Jan 28, 2025
Complaints 15964
Resolved
6088
Unresolved
9876
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 136

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sksingh28
from Kolkata, West Bengal
Nov 13, 2019
Report
Copy

refund of security money of phone no.- 0712-2630657

Address: Nagpur, Maharashtra, 440014

I have surrendered my phone on 7/08/2019, but till date security money not refunded in my given account. Even in my log in portal is showing ₹-1931/- and will be paid by 4/10/2019. I talk to phone at nagpur bsnl so many time. They told me the refund issue is sent at bombay office. I have no any contact to bombay bsnl. Surrendered phone no.[protected]. Cantact mob - [protected]. [protected]@yahoo.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
d.dolakrishna
from Bengaluru, Karnataka
Nov 11, 2019
Report
Copy

bsnl fooled me by unleashing 1498/- plan

Address: Vivekananda Nagar, 500018

Hi sir/madam,

Good evening. I got utterly fooled by BSNL. In many websites, it has been mentioned that by recharging with 1498/- users will get 365 days o[censored]nlimited calls, free SMSes and 200 GB data.

But after recharging, I have not got calls facility even for a second. Internet is mere waste.

It took one week and 15 hours to reach customer care and tell about my problem. The worst thing is that,...
Helpful
Found this helpful?
2 Comments
Report
Copy
K
knowledgeplus
from Mathura, Uttar Pradesh
Nov 10, 2019
Report
Copy

mnp rejected

Address: aligarh, Aligarh, Uttar Pradesh, 202001

Sir i want to port my number to airtel but it always get rejected due to contractual obligation violation. But i have cleared all dues and i have no dues. Still its getting rejected and rejected. I have tried it five times but it always got rejected. Sir i have wasted 160 rs till getting no benefit\
First time i tried to switch to idea but got rejected
Then in airtell 2 times and got rejected
Then 2 times recently and...
Helpful
Found this helpful?
2 Comments
Report
Copy
U
Umesh L.V
from Bengaluru, Karnataka
Nov 8, 2019
Report
Copy

not receiving bills

Address: # 606 4th B Cross 8th main road RPC Layout Vijayanagar Bengaluru 560040, 560040

Dear sir/madam

Telephone number of[protected] registered company name airtech engg (Umesh l v) contact number [protected] from past three months we are not receving bill copies to pay telephone bills kindly send us bills do needful send the bill to below address of # 606 4th b cross 8th main rpc layout vijayanagar bengaluru-560040

Thanks & regards
Rajeshwari...
Helpful
Found this helpful?
6 Comments
Report
Copy
J
Jaba Rajguru
from Delhi, Delhi
Nov 8, 2019
Report
Copy

telephone landline dead

Address: Krishnanagar , Banerjee para, 799001

My mother is old and is 84years of age. Our phone landline[protected] is not working for last 7 day s. The telephone is her life line
I hav e logded an complain online to bsnl 5 days back. The telephone doenot have adial tone, and comes engaged always i request the concerned authorities to repair the connection as soon as possible.
Dr j rajguru...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
ajin lin
from Chennai, Tamil Nadu
Nov 8, 2019
Report
Copy

disconnect the bsnl, broadband and landline but still getting the bills generated

Address: 600048

I had personally gone to the bsnl office in tambaram, chennai and gave a written statement to disconnect my bsnl connection on august, and the order was issued to the vandalur branch office on the same day, and was informed that the deposit amount would also be sent as cheque.

But still am getting the bills generated every month.

Let me know if anyother details required...
Helpful
Found this helpful?
3 Comments
Report
Copy
P
Priti_Arya
from Delhi, Delhi
Nov 8, 2019
Report
Copy

ftth phone 0120-2984524 bsnl ftth is down

Address: Ghaziabad, Uttar Pradesh, 201007

Dear sir/madam

I would like to bring to your kind attention the following :

Our internet connection is down from last 2 days and in spite of followup no action is happening.
Ffth, in general, is not stable and keeps going up and down.
This was also down for 5 days at the time of deepawali.

May i request your urgent help otherwise we need to think about alternatives.

Regards,...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
Durgabaladurga
from Noida, Uttar Pradesh
Nov 7, 2019
Jun 7, 2022
This thread was updated on Jun 7, 2022
Resolved
Report
Copy
Resolved

money deducted but recharge not done

Address: 533101

My outgoing services were stopped although I have balance due to expiry date. So I have done 36 rupees per second plan recharge for my plan extension on 7/11/2019. I made this transaction on BSNL app and made payment through PHONE PE UPI. It was shown that the recharge was successful and the transaction id is P1911071454064552863139 and Bank ref no is[protected]. But I didn't get any message from BSNL about the recharge and when I try to...
Helpful
9 other people found this review helpful
9 found this helpful
3 Comments
Report
Copy
D
Durgabaladurga
from Noida, Uttar Pradesh
Nov 7, 2019
Resolved
Report
Copy
Resolved

plan extension recharge successful but plan not extended

Address: 533101

My outgoing services were stopped although i have balance due to expiry date. So i have done 36 rupees per second plan recharge for my plan extension on 7/11/2019. I made this transaction on bsnl app and made payment through phone pe upi. It was shown that the recharge was successful and the transaction id is fbl[protected]pgsm[protected]. But i didn't get any message from bsnl about the recharge and when i try to make a call it is...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
karthikranadheer
from Mumbai, Maharashtra
Nov 7, 2019
Report
Copy

worst ever signal

Address: M.P.R.DAM, 515731

Iam living in a village called as m. P. R. Dam which is in garladinne mandal, anantapur district locate in andhra pradesh. There is a signal tower of bsnl just back side of my house, but still there wont be any signal for bsnl mobile users. Such a shame for bsnl for not maintaining signal towers properly. Rectify this as soon as possible. There are minimum 200 customers from my village and you guys are just troubling your customers by not...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jainpranay437@gmail.com
from Mumbai, Maharashtra
Nov 6, 2019
Resolved
Report
Copy
Resolved

unnecessarily charging

Hi,
I have recharged my phone with the annual package and is about to expire on 26th Jan, 2020.
But now sice the past 8-10 days, BSNL is charging me for both incoming and outgoing calls and even the Internet is not working. I tried contacting the customer care, but no communication was established between us.

I request you to please look into the matter and contact me as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RohitK001
from Mumbai, Maharashtra
Nov 5, 2019
Report
Copy

text messages from 650500 and others advertisements

Address: Valsad, Gujarat, 396001

My contact number is [protected].I am receiving at least three to four messages from 650500 everyday, Which I haven't subscribed at all. Many times I have tried to stop it. all the ways of trial to stop those messages, even DND, STOP etc. failed miserably. I do have attached photo/screenshot for your perusal. Please go through it.I have no option left other than requesting you.
Kindly help for the same....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama Narayana Muddu
Nov 5, 2019
Report
Copy

landline security deposit not received so far

Address: Flat no 202, Sesha sai Apts Bagh Amberpet Hyderabad, 500013

Security deposit for my land line no:[protected] not received so far even after lapse of several months.. When i requested again they sent a message as show. Below.

Dear customer, your landline bill for rs.-1987/- against billing account number [protected] & phone no [protected] has been generated on 01-oct-2019. Pay by date is 13-nov-2019. To view bill, click: https://mybillview.bsnl.co.in/DL_SZ/webresources/app/htmlformat?ke=2110201916060...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivi Diksha
from Chhabra, Rajasthan
Nov 3, 2019
Report
Copy

removing of a particular caller tune

Please remove wang da naap, taare from my account and i am trying to contact your phone for dialer tones but the number 56700 is not responding to shuffle management everytime its hanging up and yes i am not recieving an sms from your company for confirmation of deletion. It takes too much time for a caller time to get activated. This tging makes me to think about porting my number sir. Please solve the issue soon and i shall be highly thankful...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
Vinu b
from Mumbai, Maharashtra
Oct 31, 2019
Report
Copy

mobile tower request

Dear sir please note i am come from village called yalavalli, it come under mirjhan gram panchayath kumtataluk uttara kannada dist karnatak, we have facing the communication problem because we have no telephone connection (Cable cut at the time o[censored]pgrading the road 2 years back), there is no mobile tower. Surrounding 10 to 15 villages facing the same problem i request you please install the tower inyalavalli mirjhan gram panchayath...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
k_talwar
from Delhi, Delhi
Oct 30, 2019
Report
Copy

phones not working for last 3 months even after regular bill payment

Address: 2310 Doon Express Business Park, Saharapur Road Dehradun, Dehradun, Uttarakhand, 248001

I want to bring to your kind notice that for last three months our all 3 telephone no. S – 2644053/54/55 are dead.
Our customers have number of times complained to us that whenever they try to connect our phones, they are not working. We are facing number of problems resulting into major losses in business.
We have registered more than 5 times still problem not been rectified.

With present circumstance it...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Rahul Mapsekar
from Nagpur, Maharashtra
Oct 30, 2019
Report
Copy

bsnl sms are not outgoing

Tejesh alias rahul mapsekar-[protected]
Rajesh mapsekar - [protected]
As i complain in bsnl service center as they dint took any action

I have two bsnl prepaid connection have no outgoing sms service for last one year. My number is - [protected], [protected]
Please solve my issue as i am in urgent and i cant send sms to anyone please take the action
I hope you will sovle my issue...
Helpful
Found this helpful?
1 Comment
Report
Copy
ಪಲ್ಲವಿ ಎಂ
from Delhi, Delhi
Oct 30, 2019
Report
Copy

my bsnl prepaid number stopped working. no signal

Address: #105, S S Elina, Srinivasapura cross, Channsandra, Uttarahalli main road, 560098

My bsnl number [protected], is not working from around a month. There is no sign of signal shown in mobile.
I couldn't not use the number from so many days. As this number is important please let me know what is the issue.
I have been trying to reach you, but no response from your end. Please help.
Please call on [protected].
Kindly resolve as soon as possible....
Helpful
Found this helpful?
4 Comments
Report
Copy
T
thush0909
from Coimbatore, Tamil Nadu
Oct 30, 2019
Report
Copy

outgoing sms is not working

I have enough balance in my prepaid bsnl sim and i also have added a message booster plan to it. Yet i am unable to send any messages from my bsnl sim to any other sim. I have already checked the message centre number and it is correct. I am from tamil nadu. I have been trying to reach bsnl customer care for 2 days, ut there is no response from their side as well. The call is not being diverted to their customer care division at all...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anousha Agrawal
from Chandrapur, Maharashtra
Oct 29, 2019
Report
Copy

regarding unwanted caller tune.

There is a unwanted caller tune on my phone which I want to remove which I have not put it on my phone I have also write messaging to 56700 with a code but it is not happening I want to remove it as soon as possible to please remove the unwanted caller tune which I have not put on my phone please remove it.I did not put the caller tune on my phone I don't know how it is put on my phone I want to remove the caller tune as soon as possible...
Helpful
Found this helpful?
Write a comment
Report
Copy