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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Jan 28, 2025

Complaints 15964

Resolved

6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

Recently resolved complaints

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 2

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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.My contact number [protected] cannot be generated UPC code please help me...

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I am writing this letter to inform you about a pole that has been causing mobility issues in our lane lately and there are no BSNL landlines used and it is a dummy pole left there for a long time. I kindly request that you consider removing it as soon as possible. The complete address is mentioned below, along with a photograph of the pole.

Address:
5-6-66, Dayarguda, Kukatpally, Hyderabad 500 072...

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Hi Team,
Please find the attached email. I have raised the complaint in 2021, after several time intimation also BSNLDamanjodi JTO Routaray has not taken action for the disconnection of BSNL account. He continuously ignoring my call and whatsapp message. Though i have given hand to hand application him on Oct 2021, but he has not taken any action on time. Now I am getting mail as below.

"This is to inform you that...

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Address: kittymane, vinayaka park,Basavanagudi,shivamogga 577202

Website: www.icicidirect.com

Respected manager,

My Land no FTTH enabled service, [protected], iam a subscriber since telephone came to shimoga as Manual exchange being NO 3, I am proud to have continued, inspite of hiccups in service.

Now i have complained about my internet access thr Google Chrome/and Fire fox not opening this particular web site www.icicidirect.com. Today. All other sites open. Normally. This trouble is since morning...

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There is a disconected pole in front if my house and blocking my parking.
Can i request you to please remove?
Address - H.No - 647, sector 8B chandigarh...

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Address: Udupi

I did a recharge of Rs.1, 199/- through BSNL site on[protected].The amount got debited but the recharge is not done. Also I couldn't connect to customer care. Please refund the amount to my bank account immediately....

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Landline number[protected] out of order. Raised complaint twice however issue not yet resolved....

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My Landline#[protected] was under Urban FTTH Voice Unlimited fiber plan with 20GB data as I have subscribed last week. Landline was not working for entire day today and it's out of service. I have called respective AE and supervisor about this complaint however no response from them. In my modem EPON and TEL green light not emitting. I therefore requesting them not to close the complaint simply without resolving my landline issue....

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Address: Harayana hisar

Not network in my phone customer care no response correctly, my number is [protected], take action...

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Address: Aluvilai, melpuram, kuzhithurai circle, kanyakumari district, tamilnadu

Website: Bsnl co.in

I have been using the service from last 5 years, 7 months back I moved my service under safe custody. Bsnl engineer said it is moved. After 2 months later i requested to resume my service and they said, we accidentally terminated your service shall we create a new connection instead of existing one.

I asked them to proceed as per their wish. I started seeing over billed from that month and no one answered my query till date.br...

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Hi Team,

My phone is stolen due to which I want to suspend my number. My number is +91-[protected]. The contact number is registered in the name of VINOD KUMAR.
Please let me know what document is required to do so or if It can be done directly, please do it.

Please do it as soon as possible. Please call me on my another number: +91-[protected].

Thanks,
Piyush Kumar...

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Address: BHARAT SANCHAR NIGAM LTD. RAIYA TELEPHONE EXCHANGE, RAIYA CIRCLE, 150-FEET REING ROAD, RAJKOT

I have applied for dis-connection of my above telephonenumber at my residence vide my application Dtd.[protected] submitted to your office at Raiya Telephone Exchange, Rajkot.

Also I have deposited Telephone Instrument and accessories with your RaiyaTelephone Exchange, Rajkot on[protected].

It is very much regretted to note that inspite of lapse of two years & 4-months' period, so far, I have not received refund...

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I have been trying to PORT our mobile number [protected] from BSNL to other network, but ended up with error messages that UPC could not be generated for various reasons. I lastly, received message "UPC cannot be generated as there is an active request to change of ownership for this number", which was not initiated by me. I also received a messages saying " Dear customer, PORT request received from your mobile number...send SMS as CANCEL...

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I am writing to seek guidance and assistance regarding the reactivation of my mobile number, which was originally obtained from Reliance and subsequently ported to Vodafone and then to BSNL.

Here is a brief overview of the situation:

I purchased my Reliance [protected] SIM in[protected].
I later ported my number to Vodafone.
Subsequently, I ported the same number to BSNL in April 2023.
Unfortunately,...

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Address: Muthukulam

Sir/Madam,

Me Akshaya Anil paid my bsnl wifi bill amount of rs.530 on December 5 via google pay. Then when a notification from hdfc net banking app shows paybill reminder for the same bill of amount rs.530 on December 12th, I again paid it by mistake. I have to get refund my 530rs. So kindly resolve my this case and refund the amount....

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I go to BSNL website and click on Book-Fiber connection link
And the site crashes.
See the screenshot.
I better stick with Airtel only.
Sorry BSNL...

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Address: Kolhapur

There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue...

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Website: consumercomplaints.in

This to bring to your notice that a complaint
https://www.consumercomplaints.in/indian-air-force-immortal-act-of-sqn-ldr-avina...⇄
is posted on your website since March 30, 2022.
That the compliant is regarding my client who is a officer of high repute with the Indian Air Force.
That the matter has been quashed by a Lower Court in April 2022.
However the same...

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Address: Address: 2H48+8X7, Swatantrya Chowk - Pande Chowk Rd, Prabhat Colony, Jalgaon, Maharashtra 425001

There is BSNL telephone pole right in front of our house. It is causing excessive problems and we are not able to use space outside our house. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection, then kindly remove the pole all together and resolve issue...

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Greetings,
I have been trying to port my BSNL number to other network service provider. As the procedure follows, I messaged "PORT 9XXXXXXXXX"
to 1900 a multiple times but it always gave me "Invalid UPC Request. Please send the UPC request in correct format." I have tried multiple times but it give the same reply. Also my BSNL SIM has a active recharge Rs 153 for unlimited calls. So I am eligible for it. Please resolve this...

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