Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Jan 28, 2025

Complaints 15964

Resolved

6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Bharat Sanchar Nigam [BSNL]

Recently resolved complaints

View all complaints

UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 8

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 5710201 Madikeri, kodagu, Karnataka

I had got the BSNL WIFI connection on May, they charged me 5000/- for installation and informed me that the first month internet service will be free. In the month of June, I received the bill for both the months May and June the sum of 3267/- When I visited the BSNL office to check on the issue, they informed me that they do not have any relation with the Modem installation team who informed about the free service, and I will be charged...

Helpful

Found this helpful?

Write a comment

Address: Sanjaygandhinagar basaveshwaranagar Bengaluru

Address:
176, Opp.SBI staff colony sanjaygandhinagar,
Basaveshwaranagar
Bengaluru 560079

Dear sir/madam,

This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.

Address-
176,...

Helpful

Found this helpful?

Write a comment

I using my BSNL sim for the past 9 years. But now I want to port my BSNL number to another network since BSNL internet speeds are too slow. If I send port message to 1900 I get a reply saying "UPC cannot be generated as there is an active request for the change of ownership for this number.".
So kindly solve my issues ASAP....

Helpful

Found this helpful?

Write a comment

Address: ETAWAH UP

I recharged my fibre no [protected] with on 30 jun 2023 amount is deducted but my service not restored and they said payment not received and after don't take it seriously and again say we can't do nothing or recharge again so please help me I attach my transaction and last bill screen shot
My name is Nitesh yadav and account [protected]...

Helpful

Found this helpful?

Write a comment

Address: 841, Ramaiah colony, Near ECI church, Doorvaninagar post, Vijinapura, Bengaluru 560016

Hi,

There is a pole in front of my house which is not being used from past 15 to 20years. The pole is causing serious mobility issue as the road is narrow and lately people have started hoisting huge muslim and hindu flags on the pole which is causing serious unrest in front of my house. It is also disrupting the communal harmony. Could you please get rid of the pole or please send a confirmation notice so we can remove it...

Helpful

Found this helpful?

Write a comment

Address: Amrutyog Bunglow, Chile Maharaj Hou Soc. Rajendra Nagar Kolhapur 416012 Maharashtra,

Dear Authority,

This is to inform you that there is a BSNL telephone pole near of my house which is of no use . This is causing a lot issues for my property as many ppl ads poster on that causing many accident . So I request you to remove or relocate this telephone pole from the after my house .
For this I will be very thankful to you, please oblige.

In Manual I had subbmitted note to BSNL as main local...

Helpful

Found this helpful?

Write a comment

Address: BSNL

Dear Sir,
I applied for new fiber connection 17/06/2023. But till now I have no connection. Plz solve my problem.

Rohit Kumar gupta
[protected]
Gmail- [protected]@gmail.com
Bhongaon, Distt-Mainpuri UP west
Pin code- 205262...

Helpful

Found this helpful?

Write a comment

Dear Sir,
I tried to recharge on 10.06.2023 BSNL (Top up) Rs 220 for mobile no [protected] . It was not recharged but money got deducted from our ICICI bank account[protected] .I called BSNL they told that it will be sent back to my account within 7 days but it did not.How can I get back my money.
Transaction details:
BIL/ONL/[protected]/Bharat San/BSNLPRE_YICI193 dt 10.06.2023...

Helpful

Found this helpful?

Write a comment

I am getting the following message from bsnl in connection with mnp.

Your request for upc has been delayed. Please wait while your request is being processed.

Request for upc for your mobile no. 98xxxxxxx could not be processed. Please retry after some time.

I tried 2-3 times still facing the same issue....

Helpful

Found this helpful?

Write a comment

My data services were stopped although I have balance due to data exemption. So I have done 16 rupees recharge for data. I made this transaction on BSNL app and made payment through PAYTM UPI. It was shown that the recharge was successful and the transaction id is WMP[protected] and Bank ref no is[protected]. But I didn't get any message from BSNL about the recharge and I still didn't received any additional data. Please resolve this...

Helpful

Found this helpful?

Write a comment

Address: Nabha - Patiala

Hi i'm a user of BSNL broadband, my land line number is[protected]Area Nabha teh-Patiala .i am a streamer . i do you tube content creation and competitive online gaming for living .but for some time now i have been experiencing some difficulties on my broadband connection, like ping always stays high enough for me to not able to do my work and speed cuts down to really low . i tried complaining to local Authorities multiple times now...

Helpful

Found this helpful?

Write a comment

Bsnl not provide UPC code for port my sim please help...

Helpful

Found this helpful?

Write a comment

Hi my Sim card was activated 3 days back and now it is rejected. Kindly help me solve this ASAP.

My phn No. [protected]...

Helpful

Found this helpful?

Write a comment

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but got reply that they don't know about issue and no timeline to resolve this issue.
I have tried generating UPC 4 times but every time getting below messages :
1. Your request for UPC has been delayed. Please wait while your request is being processed.
2. Request for UPC for your mobile no [protected] could not...

Helpful

Found this helpful?

Write a comment

Address: REWARI

Sir/Madam, my recharge flexi no. is [protected] I have done a wrong recharge for no., [protected] amount 1515/- Transaction ID. is [protected] for which I requested a reversal, PLEASE CANCEL THIS RECHARGE AND REFUND THE MONEY BACK TO MY FLEXI [protected],...

Helpful

Found this helpful?

Write a comment

Address: City Walk Shoe Centre Novelty Chouraha Near Bohra Masjid Dewas Madhya Pradesh

Website: www.bsnl.com

Respected sir/Madam
I am a businessman in dewas and from around 20 years there has been a pole and wire box in front of my shop .It has now become a very serious problem to my business and I can't seem to get rid off I have several times complained about it to the concerned people but didn't seem to solve my problem I am much likely be obliged if you can remove it ....

Helpful

Found this helpful?

Write a comment

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time....

Helpful

Found this helpful?

I have tried to generate UPC number 2 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no.[protected] could not be processed. Please retry after some time.

I have also tried to contact in BSNL customer care and asked what is the issue and when it will be resolved? but...

Helpful

Found this helpful?

Write a comment

Port for upc mobile no:9492214xxx could not be processed...

Helpful

Found this helpful?

Write a comment

Address: Nemli

Request for upc for your mobile number [protected] could not be processed...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR