Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Jan 28, 2025

Complaints 15964

Resolved

6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Bharat Sanchar Nigam [BSNL]

Recently resolved complaints

View all complaints

UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 3

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have raised multiple complaints about bsnl landline number is not working. Each time the issue is closed with a note Updated as per the CR 2065
No one, I am paying monthly charges for no usage.

Complaint No Phone Number Complaint Type Complaint Subtype Created Date Status Closing Date Comments Fault Closure Confirmed By
[protected] [protected] Technical Phone Dead [protected]:31:44 In Progress
[protected] [protected] Technical Phone...

Helpful

Found this helpful?

Write a comment

Address: Plot No.58, Misal Lay Out, Bodhisatva Nagar, Line No.9, Patankar chowk.Nagpur 440014

Dear Sir/ Ma'am,

There is BSNL telephone pole right in front of our entrance house . It is causing excessive problems while entering in our house and we are not able to park our vehicle also. We neither use any connection nor any service related to the BSNL pole.

It is a request to kindly relocate this pole to a place where it is suitable for the houses which use its connection. If no one is using its connection,...

Helpful

Found this helpful?

Write a comment

[protected] is my cell number and it is recharged Rs 1174.04 today through BSNL self care. Still now it it not recharged and not activated. Kindly do needful as quick as possible. Thanks...

Helpful

Found this helpful?

Write a comment

I registered three complaints for yesterday and today as my landline not receiving incoming calls. Please resolve ASAP. Unhappy with the services and no response. If issue persists, there were no option to change network...

Helpful

Found this helpful?

Write a comment

I have paid for ₹98 plan. The money has been deducted but the bsnl selfcare is showing payment unsuccessful. Kindly look into this and refund my money.
thank you....

Helpful

Found this helpful?

Write a comment

Address: Faridabad

It has been 5 days since my Fibre connection is not working.
I have called unlimited time the customer care and the other service numbers, but no one answering the call. I have lodge online complaint but no information till date has been provided....

Helpful

Found this helpful?

Write a comment

I am trying to recharge my phone using BSNL website, but I am getting an error "Transaction failed due to invalid service class". Please resolve the issue...

Helpful

Found this helpful?

Write a comment

Address: rcpuram ,kanukuta 21-77/1 beside shabad hotel opp,police quaters.

Hello sir/madam
There is a used pole in front of my shop .so kindly requesting u to please remove that pole and i think no use of that pole from last 10 years.so please look into this issue....

Helpful

Found this helpful?

Write a comment

"UPC cannot be generated as there is an active request for the change of ownership for this number."
Port id is not generated again and again i got the same message.
Still it works on 3G..
How can we manage innstupid 3G network !!
Plz accept my port request...

Helpful

Found this helpful?

Write a comment

I have been using BSNL SIM for last 4 to 5 years without any problem. For last one year we are facing network problem and network coverage is totally non existent. We have changed the phone and updated with new bsnl sim but the problem is still the same.

We reported this problem to the customer care and nearest BSNL office but they told us to buy a new SIM or port the number to another network instead of solving the problem....

Helpful

Found this helpful?

Write a comment

Address: Pulikutty vinayagar Kovil Street, keelapuliyur. Tenkasi, Tamilnadu

Please change the damaged BSNL pole in our street before it causes any accident. It is on the ways of school and the tution center. More than 50 students and the publics are using this road. Due to this pole students and their parents are scaring to cross it.please replace it....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I am not receiving incoming and out going. Sim card network showing only emergency calls past 3 days...

Helpful

Found this helpful?

Write a comment

UPC request for your mobile no [protected] could not be processed. Please try after sometime.

I have outgoing balance but still it is showing.

I have tried 2 times...

Helpful

Found this helpful?

Write a comment

Address: malkajgiri,hyderabad,telagana

Dear Authority,
This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle and has become a place for pet dogs to pass urine and potty and spread of various diseases . So I request you to remove or relocate this telephone pole from the front of my house .
For this I will be very thankful to you, please oblige.
Address:-H.no...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 3/1971-2, PUDUR,THANGACHIMADAM POST, RAMANAATHAPURAM DISTRICT,TAMILNADU 623529

I have tried last two months for porting my numbers [protected] & [protected] from BSNL but not able to get UPC CODE. My balance is almost over for tryingit out to send port messages to1900. I received below everytime
UPC CANNOT BE GENERATED AS THERE IS AN ACTIVE REQUEST FOR THE CHANGE OF OWNERSHIP FOR THIS NUMBER...

Helpful

Found this helpful?

Write a comment

Address: New bus stand budgam 191111

Dear All,
Very unfortunate that my postpaid number [protected] having zero dues as on date got deactivated on 27.09.2023 without any intimation to me i.e without and single call, sms, letter etc by your department.
This is pathetic and very unfortunate on bsnl part that in this 21st century when their is a digital revolution everywhere and your bsnl is deactivating a customers sim on pretext of any reason without intimating...

Helpful

Found this helpful?

Write a comment

Receipt for Payment of Bills/Demand notes. This Receipt is generated from BSNL Portal.
Receipt No [protected]
Transaction ID PGSM[protected]
Transaction Date[protected]:17:44
Amount Rs. 1499.00/-
Phone No [protected]
Bank Reference No IGAQDYRHG7

Payment is successful but service not restored.
Complaints regarding this are not attended....

Helpful

Found this helpful?

Write a comment

Error received when requesting UPC no. to port my BSNL Prepaid number - [protected]
"upc cannot be generated due to contractual obligations"
Customer request closed with no resolution after 15 days. Called customer care multiple times but no help....

Helpful

Found this helpful?

Write a comment

I m sakshi sharma I paid my wifi bill rupees 589 but my bill is still pending and I done my payment through federal BSNL payment via UPI but sucessful not done plz show concern to my complain or resolve it as soon as possible...

Helpful

Found this helpful?

Address: MOHAMMAPUR Gopalganj Bihar 841423

I am Ravi Ranjana Kumar wifi telephone number [protected] I want to disconnected wifi connection...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR