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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Jan 28, 2025
Complaints 15964
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6088
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9876
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL]

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Most useful reviews

381
trying MNP BSNL to another operator : not getting UPC after msg to 1900
395
SIM card stopped working
184
upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

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Unnecessary Deduction of Amount from Main Balance
Broadband connection delayed
Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 4

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M
Mohd shakoor ch
from POONCH, Jammu and Kashmir
Sep 30, 2023
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Sim invalid

Address: VILLAGE TRARANWALI

My bsnl no [protected]
Is showing invalid sim
Please resolve my problem...
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V
vkayatn
from Hyderabad, Telangana
Sep 30, 2023
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Caller tunes

Its disgusting to say that every time we make call there will be a caller tune before the call is connected, its so horrible to listen the caller tunes and waste of time
why should bsnl want to subject its prepaid consumers to a torture by forcibly applying caller tunes as part of prepaid recharge
we dont need the ### caller tune crap as part of recharge, by charging for the caller tunes recharge amount is increased
its...
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D
Dq vetri
Sep 24, 2023
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Want to get call history

I want to get call history of this number [protected] to [protected]@gmail.com...
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R
riteshsaxena7
Sep 23, 2023
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UPC cannot be generated due to contractual obligations

Website: bsnl.co.in

Error received when requesting UPC no. to port my BSNL Prepaid number - "upc cannot be generated due to contractual obligations"
Customer request (I[protected]) closed with no resolution after 20 days. Called customer care multiple times but no help.
Mobile:[protected]...
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S
snehalgandhi
from Chennai, Tamil Nadu
Sep 22, 2023
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Regarding Pole Removal

Address: B/19 Saibaba Nagar Society, Link Road Bharuch 392001

Dear Authority,
This is to inform you that there is a BSNL telephone pole in front of my house which is of no use . This is causing a lot of parking problem of my vehicle . So I request you to remove or relocate this telephone pole from the front of my house .
For this I will be very thankful to you, please oblige.

Regards

Snehal Gandhi
B/19 Saibaba Nagar Society Link Road
Bharuch:...
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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Sep 19, 2023
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High Noisy Line

Noisy Line is very high and it's happening often with BSNL landline user. I have no other choice of changing network if this issue persists. Please resolve this at the earliest. Thank You!...
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S
Sai Manikanta Andey
Sep 19, 2023
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This issue is regarding the bill

I recently payed the same bill twice for broadband, so please refund my amount that I've payed extra and also for a plan of 599 60mbps I'm getting 840 to 900 rs as bill for every month which is very high I'm seeking an answer please resolve as soon as possible....
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S
S.Ghosh.Amp
Sep 17, 2023
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Avoiding Broadband connection request

It's been almost one month, several times I called and requested BSNL staff for broadband connection since the middle of August but they are not taking it seriously, not providing us the connection & constantly lying to us. They took my documents and completed the KYC on 8th August, as I got the message. But still, they haven't been able to deliver the connection. And if they are asked for it, every time they say today or tomorrow you will...
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U
ushavr1968
Sep 15, 2023
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Unable to get UPC code for PORT BSNL sim

Whenever a PORT request for a BSNL number is raised and sent to 1900, we receive response from 1901 with "Your request for UPC has been delayed. Please wait while your request is being processed."/instead of validbUPC.

This is really upsetting even after send out multiple requests....
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J
JYOTHIDHAR
Sep 14, 2023
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Pole in middle of my house

Address: 18-9-58, Beside Wines, Near Gandhi Statue, Police Station Road, Chandrayan Gutta, Hyderabad, Telangana, 500005.

18-9-58, Beside Wines, Near Gandhi Statue, Police Station Road, Chandrayan Gutta, Hyderabad, Telangana, 500005.

Dear sir/madam,

This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earliest. Complete address is mentioned below along with photograph of the pole....
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R
Rajani Sreenath
from Mysore, Karnataka
Sep 14, 2023
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Shifting of telephone box

Address: No.972, 14th main, TK Layout,

Having difficulty in parking car and residents are throwing thrash in front of the house. Hence requesting to shift this box....
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M
Manikandan Gurumoorthy
from Chennai, Tamil Nadu
Sep 14, 2023
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Noisy line and Call Dropping Issue

Noisy line and call dropping issue happening often. Booked complaint through portal. Please resolve this issue. Thank You!...
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A
atn654
Sep 12, 2023
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Not receiving upc port code

I have tried to generate UPC number 5 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time....
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A
Akash_R
from Chennai, Tamil Nadu
Sep 11, 2023
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UPC Code - Not received from BSNL

Address: Chennai

Hello.
My messages are getting received by 1900. But the UPC Code is not being sent by the provider.
I have been trying for 3 days now.
The messages say that " Request for UPC for your mobile no. could not be processed. Please retry after some time. "...
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O
Omanakurup
Sep 11, 2023
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Mobile number porting request failure

I'm unable to port from BSNL, each time when I try to send a port request, I'm getting an error response "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time".
Each time it cost 1.2 rs per request. I've already spent more than 10 rupees for this. They're simply looting the customers....
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J
Jerome S Nambadan
Sep 11, 2023
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UPC not processed

I have tried to port my bsnl sim but i'm receiving 2 messages saying upc is delayed and ipc code is not generated respectively, What should i do?...
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K
Kalyansac
Sep 11, 2023
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UPC code not receiving for port

Not able to get UPC code after trying 4-5 times. My number is [protected]. Pls fix at the earliest....
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K
Kalyansac
Sep 11, 2023
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UPC code not receiving for porting

I have tried 4 times for porting my number from bsnl but not able to get UPC code. My balance is almost over for trying it out to send port message to 1900.i received below everytime.

Your request for UPC has been delayed. Please wait while your request is being processed.
Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time....
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A
ARJUN SINGH PARMAR
Sep 11, 2023
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Money deducted from my upi but recharge still not reflected

Recharged for my bsnl on 10september wifi no. [protected]
with the
UPI reference no. :[protected]
Order ID: FCDR[protected]
. A payment of Rupees 707 was made by me and still the recharge does not reflect in my account . Attaching a screenshot with it...
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A
Arun Murthy
Sep 9, 2023
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Port out sms to 1900 is blocked

I have a BSNL postpaid connection. Have been fed up with their customer service. They let me down big two times in recent past. I want to port out of BSNL. But, they have blocked SMS to 1900....
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