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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in

1.9

Updated: Jan 28, 2025

Complaints 15964

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6088

Unresolved

9876

So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Sanchar Nigam [BSNL]

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UPC cannot be generated due to contractual obligations

Shifting of telephone box

Could not get my upc request be processed.

Most useful reviews

trying MNP BSNL to another operator : not getting UPC after msg to 1900

SIM card stopped working

upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance

Broadband connection delayed

Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 327

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Address: Kottayam, Kerala

Dear Sirs, It is very pathetic. My telephone[protected] in poovarany exchange of Kottayam district) repaired after several complaints on July last week. But it gain dead within two weeks. I again registerd online complaint on 18/08/15 and no action taken till date. And it is showing as closed in your website. I didnt get any refund for last one year non - working of the telephone. Hence pl urgently repair the telephone and take necessary...

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Address: Navsari, Gujarat

Since last one week I am facing problem in connecting my pc with Internet. Error-651
is the message flashed.
I made 2-3 complaints but no engineer is visiting my house to check where and what
is the problem. Plus I have forgot the original user name and p/w. I want to reset
both, if the engineer do come to my help.

My Land Line[protected]
My city- Ahmedabad Gujarat
My Nearest Tel....

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Address: Jaipur, Rajasthan

I am having a landline connection no[protected] at Jaipur Centre. recently I took broad band service on it, but it is dead most the time and telephone instrument is also not working properly. I went to bsnl, malviya nagar, Jaipur office on 09.09.2015 and meet Mr Ramesh Chand JTO for change of instrument and for making complaint for non working of telephone. He has not entertained my complaint and his behavior was not good. I request...

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Address: Chennai, Tamil Nadu

Sir
My land line no;[protected]. We have not used any hungama plans like games, movies, music. Just i noticed you charged one time charge for aug'15 and 'sep'15. I have not known that how many months you charged like this.

This can not be justified that you imposed this plan with out customer approval and knowledge. Kindly refund the amount that you charged in hungama plan.

We are...

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I am not receiving only icici bank transaction message in my regd bsnl prepaid mob.[protected] since last month.Some times getting very late msg & unable to get OTP alerts, On enquiry to icici bank, they replied, we are sending msg, u chk the service provider(BSNL),...

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Address: Amritsar, Punjab

My broadband (number[protected] location Amritsar, Punjab ) is not working from past 16 days. I registered a complaint (number [protected]) on August 24, 2015 but the problem is still there. No progress has been made. I visited their office 6 times but in vain. Whenever I visit the SDO's office he says, "Your issue will be resolved today", which I have been listening from past 10 days. Then on 7 September 2015 I visited GM's office. His...

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Address: Bokaro, Jharkhand

Experiencing speed capping in micro sim of bsnl. Micro sim 100-250kbps internet speed. Normal sim 300-700kbps internet speed. In same network area. Also, There is a non availability of micro sim of bsnl at customer care center of bokaro from two months, Every time i go to them they says micro sim not available in entire jharkhand state, Please help Deepak From Bokaro 827001 I checked four times In bsnl office of bokaro situated...

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Please provide as much information as possible...my tel no[protected] surrend on may 2013 and msgs received from bsnlcare your service has been discont on[protected] ==sau shashikala ramkrishna wadekar nandipeth ekta marg washim 444505 dist washim maharashtra...

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Hello I have received a confirmation through SMS from Cellone regarding successful payment of my mobile bill against their INVOICE NO[protected] DATE 02 SEPT 2015 However, on log in the status is showing failed transaction. It may be noted that that payment has already been made through net transfer and confirmation also been received. I am totally confused. I unable to post any complaint in their web site since the relevant link under...

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Sir Wi Max of BSNL has been installed a few week back but regret to say it never works properly it works only when there representatavi come and make necessary change in its direction and as they left it stops working, making complaint they say every day I can't see or problem .Question who will see it, is it customer fault ? Wi Max is installed at my home in the name of my son Mayank Srivastava, at C/102/714 Mohaddipur North Gorakhpur...

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Address: Bangalore, Karnataka

Hello Sir, Please block my sim. My phone number is [protected]. I have lost my mobile and the sim is still active. please do the needfull and kindly send a confirmation mail back to me to the above email id is [protected]@gmail.com. Thanks Malini menon...

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Address: Chennai, Tamil Nadu

I am having BSNL broad band service with telephone no[protected]. the phone went out of order from 29-4-15 to 30-5-15.I have applied for the rebate for the above said period to the authorities at perambur exchange. enen though 3months has lapsed after my complaint no action taken by the authorities to adjustn the amount of rebate in my bills.Hence it is requested that the forum may interfere in this matter and render justice. S.N.Prasad. ...

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I lost my mobile handset alongwith my sim card at lido station. My bustop near ulsoor police station in bangalore mobile no.Was [protected]. I want to block the sim card so that no one mis use it. B. I request the bsnl to block my sim immediately....

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Address: Jaipur, Rajasthan

Applied for the new landline/broadband connection[protected] on 6/8/15 but till date there is no response from BSNL even after complaining to Area Manager, JTO & Lineman etc. Kindly take action to avail connection Area under Durgapura Exchange, Jaipur Mob.- [protected] Email: [protected]@rediffmail.com...

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Address: Bhopal, Madhya Pradesh

Sir, at many times diesel of bnsl towers Generators at karond and lambakheda Bhopal remains finished. Bnsl network remains thapp. There are a lot of bsnl customers in this area. Kindly ensure that diesel of generator at these towers is filled regularly so that we can enjoy the bsnl services uninterrupted....

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Hi I am Aditya Thakur From Bhuwanswer, I paid Rs 3125 to BSNL Authorized DSA BHAKTA BHUSAN BARIK, IDS 17B00338, his number +91 [protected] I paid him RS 3125 dated on 1Aug 2015, including his charge for BSNL Braodband + Landline connection, I followed him for new connection meanwhile he made so many story behalf of BSNL, finally he convert me connection to WiMAX on 22 Aug 2015, That too he installed fault machine at my premises. I...

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Address: Guntur, Andhra Pradesh

My mobile number is [protected] i am unable to send message to only one num i.e., [protected] its my wife number the message will be sent to from my mobile but there is no delivery of sms i have checked block list and everything else i had contacted even bsnl customer care service 3 times when i called for first time on this issue the problem was rectified but only for 2 days after that the issue repeated then i confirmed that problem is with...

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Address: Jaipur, Rajasthan

I am a BSNL landline and internet with with [protected] number which is under the name of RAHUL SHARMA. This is to inform you all that I am very disappointed with BSNL Internet Services. Since the day got connection (2010) we were promised a speed of 2mb/s till 8GB post that 512kb/s for 945 internet plan unfortunately we never received a speed more than 250kb/s. I feel cheated by BSNL complany because they failed to provide the servies which...

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Address: Patna, Bihar

DL data Rate keep using 1 mbps so i turn off the wifi and directly connected to pc still same problem no application running in background don't even say about virus i scan whole computer with norton even i[censored] think it is virus that using internet speed then i try on my laptop there also same problem.As i know it is 100% bsnl fault as always and there costumer care number busy as always.I'm Using Bsnl wimax (worst decision going...

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Address: Ujjain, Madhya Pradesh

Hi these is regarding not working of telephone no[protected] from[protected] and my complaint I'd is [protected] it has been 7 days and more daily calling to Bsnl office for support but no help resulting into huge loss due to which our business as been affected therefore want the telephone to repair as soon as possible plus compensation for loss Regarding Akshay ranka [protected]@gmail.com [protected]...

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