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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Jan 28, 2025
Complaints 15964
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9876
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 789

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M
Meena Patel
from Pune, Maharashtra
Apr 10, 2008
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Phone dead for 10 days

My complaint number: 13462

phone dead for last 10 days. Dial tone is not coming. Two times complaints are solved without doing anything. (System shows complaints are solved but in real not solved).

Line men never comes to our home to confirm the error solved. 10 days phone is not working and still BSNL charges monthly rental for full month. Which is real Loot.

Do the needful.
Thanks, br...
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S
sanjay kumar bhagat
from Neyyattinkara, Kerala
Apr 9, 2008
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Very poor telephone & broadband service

sir,
will you verify my tta result.my roll number is
wbt/tta/dr/07/20/110493.my emai address is shown above....
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V
vipin kumar yadav
from Jayamkondacholapuram, Tamil Nadu
Apr 9, 2008
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adsl link failed all time

I am having probleme with BSNL Broad band connection for last 1 months. The broadband often goes down for hours and hours. The customer support lines never works or always engaged.For last one month the connection is down. Every time when we contact the customer service they give new complaint no
G-1933
L-5162...
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R
Rajashekaar Narla
from Hyderabad, Telangana
Apr 9, 2008
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Waiting for connection since 8 months

Hi,

I am Rajashekar Narla living in Miyapur Hyderabad. My dad has applied for a Broadband connection through Miyapur BSNL exchange 8 months back. We haven't got the connection till now. A person has come to our flat for installation from BSNL office, he just said that there is no cable to give the connection, and since then we haven't got any information about it.

Thanks & Regards,
Rajashekar...
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D
Dr vijay G Adsule
Apr 7, 2008
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Want to know bill payment timings kharalwadi .

hello sir (7apr08)
i want to know what are the timings to pay bill in shift hour at kharalwadi .because when i went to pay bill they said to me its now close at 2:00 clock and ask me to go chinchwad to pay bill .i want to know what is the reason behind not accepting bill after to 2:00 clock .its really disgusting why they stop to work after 2:00 clock.i am a nearby customer to kharalwadi office its very convenient for me to pay bill...
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S
SURENDRA SINGH
from Delhi, Delhi
Apr 7, 2008
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Telephone BSNL NO.01232-246063

Subject:- Complain of telephone connection No. 246063
Subscriber IDUPWGZB[protected]
Sir
With reference above mentioned subject this is to inform you that. So many time I have already complain given to BSNL department by telephonic as well as by visiting at Modinagar Exchange. But not responding me Concerned Department as well as concerned people.

My Connection connected with other Number so I am suffering...
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B
B N Bhagyalakshmi
from Bengaluru, Karnataka
Apr 7, 2008
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Long delay in shifting telephone!

sub:poor service of BSNL
Mr Ghosh PGM
sir,
we are the users of BSNL phone from past 8 years and we have broad band connection to. but the problem is phone and broadband both are not working from
29-3-08. we already lodged the complaint on 30-3-08, the complaint no.. is 1879
(B N Bhagyalakshmi ph no. [protected] sector A yelahanka new town bangalore 64. no body turned up, except one person he did only visual...
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Dr K V Ananatha Raman
from Kamudi, Tamil Nadu
Apr 6, 2008
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delay due to address wrong

To
The Chief accounts officer (CBC),
BSNL Vijayanagar Telephone Exchange, [protected]
Vijayanagara,
Bangalaore - 560 068.

Sir.

Sub: request for rectification of postal address: reg.,

With reference to the subject cited above, I am to inform you that, I have a residence land line with Telephone No[protected] since 1999. I have made ECS for bill payments. Since...
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H
Harsh Giroti
from Mohali, Punjab
Apr 5, 2008
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SIgnal Problem Heights now

Dear Sir,

I am into real delimma that whether I should continue with BSNL or not . I have taken a BSNL pre paid connecion from Dehradun region, the problem is as soon as I enter Himachal region no network coverage, i do no have any signals on mobile .

I have called BSNL customer care more than 40 times in last 8 months, several compalints have been lodged everytime I am assured that problem will be in solved...
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M
M.GOPAKUMAR
from Ernakulam, Kerala
Apr 4, 2008
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Broadband connection Excess charge

My exhorbitent Internet bill no: 12492191 on the month of October was Rs 3708.I have given a written complaint on 18/11/2007 but no action taken.
from
M.Gopakumar, Iswarya, olayil, thevally.p.o, kollam-691009...
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A
Ajith Kumar.A
from Bengaluru, Karnataka
Apr 3, 2008
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barring of connection

Dear Sir,

I, Ajith Kumar having mobile No. [protected] and my wife Prabha Kumari with mobile No. [protected] (Jyodi offer) had paid the bill on 1/4/08 having Receipt No. 0033780. But our connection has been barred. In response to our complaint they gave us a complaint No. [protected] on 3.04.2008. But still there is no response from their part. As I have to make emergency calls from my mobile, it is very urgent to get connection....
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R
Rakesh Kumar
from Ajmer, Rajasthan
Apr 3, 2008
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Severe noise in Telephone

My Telephone NO. is[protected]. The phone is producing severe noise and gets disconnected as soon as I dial a number. Registered complaint twice on 198. Sent a written complaint and personally requested SDO. Nothing is done. Facing problem for 20 days....
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P
pattabi
from Perumbavoor, Kerala
Apr 2, 2008
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FREQUENT DISCONNECTION WITH LESSER SPEED

Hi,

Linked my works with BSNL DATA ONE Broadband, just 29 days back, after getting tired over the service of sancharnet. From the day 1, I did not enjoy the speed, but facing frequent disconnection of line. Though authorities concerned, checked, physically upon my complaints, they left with no improvement, but stating connection given to other customers of my areas are functioning, well. Now, I did not leave sancharnet, as...
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H
Howard A Calvin
from Bengaluru, Karnataka
Apr 1, 2008
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The worst customer service!! The reason why Japan built itself so hi-tech in 50+ years from scratch and India did not!!

I'm an IT trainer and fortunately or unfortunately I teach customer service to people and I experienced the most terrible customer service ever. I walked into the Koramangala, Bangalore BSNL Customer service office to apply and collect a USB Data Card for my laptop. I had to visit the office 7 times and every time I went there they would tell me they have no stocks or they'd tell me that there computers are not functioning so they...
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J
JITENDRA BHASKAR
from Delhi, Delhi
Apr 1, 2008
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not activating SIM

Dear sir,
Kindly activate my new SIM no.[protected] and mobile no. [protected]
J Bhaskar...
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S
sarika
from Kolkata, West Bengal
Mar 31, 2008
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phone is always lying dead

My phone connection number is[protected] . It is a connection of shalimar garden branch(Sahibabad). I have got the connection in February 2008 .But 90% of the time the phone is out of order every week i have to file 2 ro 3 complaints then the phone become fine for a day or 2 then again the same cycle .

I have got the phone connection and the internet connection but never in my life i have seen such a miserable service .br...
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C
Chandrakala P. Devadiga
from Tadepallegudem, Andhra Pradesh
Mar 31, 2008
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Rentals

My landline was not working for more than 15 days from 9th March to 28th March under Docket No.320. My Landline No. is 25549114. I was not able to make any urgent call and hence had to go out to STD booth to make calls. I request that the rental for the said period may be deducted from the bill due for the coming month.

Hope you will do the needful


Regards,...
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C
chanchal
from Kolkata, West Bengal
Mar 31, 2008
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disconnecting broadband

please disconnect my broadband service as i am not willing to take service . regarding this i already talk to customer executive at airtel help line service but get no response. so you are requested to disconnect my broadband service before 25 april 08.
failing to this it become your liabiity for any bill dues of continuing service without my permission. detail regarding broadband connection is as follow

user name :...
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G
gurjinder
from Chandigarh, Chandigarh
Mar 31, 2008
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not working

i have bought a bsnl modem type 2 from company and it is not working properly and i have contact them and they said that we will not do any thing and it is ur responsibility.note:-every comany give 1 year warranty against their product.
contact detail:-
gurjinder
ph no. 2212164...
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S
sugatochanda
from Chennai, Tamil Nadu
Mar 30, 2008
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Poor Service of BSNL

I have subscribed to BSNL Broad Band service phone number[protected]and I have not abeen able to access the service for last one month. I have dialled atlest a set of 10 numbers without any support. The toll free number given on the bill"1500" I finally got through the number after trying for $ hours> Mr. Karthik Raja gave me a complaint number, next day sombody called and said tht a field technician will come in, at 3;50...
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