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BookMyBai Complaints & Reviews

www.bookmybai.com

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Updated: Dec 31, 2024

Complaints 208

Resolved

5

Unresolved

203

Bad 😕 It seems that BookMyBai has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Recently resolved complaints

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Not responding to Refund Initiation

Refund Amount is yet not Received

Yet Not Received REFUND as I had paid for Premium

Most useful reviews

Fraud service, poor quality maids and no experience to run the business

They are unwilling to refund for a service not done properly. Irresponsible Team

Seema Ganesh Page: Blacklist the maid

Featured stories

Paid money for shortlisting maids which was refundable if not booked from them, but they did not refunded!!

BookMyBai reviews & complaints page 2

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Address: Pali Hill Bandra West 400050

I contacted Book my bai for a 24 hour live in maid . Paid Rs. 21240 as brokerage( 6 months contract). The maid disappeared after 23 days under pretext of meeting her sister. She did not even take her belongings. When contacted, the company offered 2 /3 maids ( who are otherwise unemployable) as replacement . When rejected, they passed it off as my problem and washed their hands off. Since then, no call is received. No mention of refund or...

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Address: Pune

Person named Mehul was the coordinator. He took 18000 from me saying thr person will reach in an hour. However he did not come and now they are not picking up the call and not refunding my money....

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Address: Maharashtra

Hi Team,

I had connected BookMyBai agency for maid service, on shortlisting profile I paid full payment but unfortunately maid didn't join neither informed or spoke. Again we shortlisted one profile and same thing happened and Bookmybai team also didn't inform. This continued and we never got a single maid service and no one started working. As per policy no refund during replacement but here the service never started only....

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I took their subscription in April 2023. Paid advance for 6months which means they are supposed to provide replacement for those 6months if needed. I have been calling them repeatedly from saturday but they have not answered my calls nor reverted back. Their service is very poor and unprofessional. Paying 20K advance for this service is useless with the kind of service they are providing....

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I have transferred amount of Rs 1000 /- on[protected] which will be transferred back to our account if we don't hire any maid through the agency however it's been around 15 days I haven't get my money back also the representative is not picking up the call.. Kindly refund my money back...

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Address: Book My Bai Bangalore

Hi Team,

We opted for Book My Bai after a lot of consideration and we needed a live in maid immediately. After video calls with few candidate, selected a maid.
https://www.bookmybai.com/Mamatha-Bai/228380

We are asked to make full payment, which was done of 21, 240.

The maid came to home, after few minutes says she was forced to attend the call. She was forced to come. She shows her drips...

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We used their services by booking a house maid for our house. The mauds they sent were below the services we required. Fixing their first meetings it self was a hassle. Inspite o[censored]s giving criteria of sending maids who stay closeby they sent maids who were staying far. Some didn't turn up for the interview. Finally after chasing Bookmybai they said they will send two more as their policy is only 3 Bais they will refer. But what about the...

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Took money to provide maid. 18000 as one time registration fees. Sent one who ran away within 3 weeks then they gave replacement such horrible girl always on phone, yells at us and doesn’t know Basic work but needs 18-20k.
Now asked for replacement and it’s been over a month no signs of replacement ..
need my money back or replacement...

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Address: Mumbai

I shared Rs. 1000 as a refundable amount for the service but later learned that the price is quite higher for a month than what is being claimed. Now i have been after them to refund my money. The person assigned to me is not giving any clear replies to initiating my refund. There is no way to call them and the complaint form that I have filled at least 3-4 times has no response....

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I paid Rs.22000 after they continuously followed up for money to provide profiles. Then we waited for 2 months to get matching profiles but didn’t get any. We have been following up for the money for a long time and they are unwilling to pay back....

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Address: Bangalore

It has been over two months and the local Bookmybai.com team in Bangalore has been unable to identify or supply a suitable cook despite my daily reminders. I have written, on the advice of the local team, to two individuals who they identified as management, i.e. first at [protected]@bookmybai.com and thereafter at [protected]@bookmybai.com. It has now been nearly 60 days, and still there is no cook. At the time of sale, the local team wanted me to pay...

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This is fraud agency, they took the 20k as brokerage amount but dint send any maid. They are not even responding to call...

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Address: Mumbai

Hi,
I have paid money to BMB for a maid. They sent me an unwell maid who came one day and was very unwell and hence left job on second day. Now, BMB are not responding to my calls. They are not providing me any replacement. I want them to refund my money. I paid them Rs 21240/-...

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Address: Mumbai, Mumbai City, Maharashtra

Hi, I have paid money for a maid. They sent me a maid who was unwell. Maid came for a day, was very unwell and left the next day. Now, BMB executives are not receiving my call, nor giving me any replacement. I wanted maid immediately. I want my refund for the amount I paid for maid....

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I had registered on bookmybai to hire a cooking maid, to shortlist candidates i had to pay 1000 rs to avail the service. I could not hire anyone through their service hence I asked Junaid ( from the agency) to refund the amount to which he said it will take 6-7 days. I've been trying to reach him as it's been over 10 days now but there's no response from him now and neither have I received my refund...

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Hi

Sushma k m
[protected]
Bangalore-68
had paid 1000 rs for membership through phone pay
I had tried reaching to c care they are asking me to download any desk and share my information. they are saying that's the process....

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I have taken 1 month package for japa maid. However, my requirement is not getting fulfilled from the maids listed there. I can see baby caretaker available in part time section as well. However, to contact them the app is asking for another package purchase.

How can I transfer the package amount paid in japa section to part time maid section. They are not resolving the issue and I am not sure how to contact them....

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They have taken the registration fee but no maid ia provided till date. Its been more than 2 months. We want the refund...

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Address: Bangalore

I engaged a maid in Bangalore from bookmybai.com and she left in one day due to a family emergency. It has now been 3 days. The company is yet to provide a replacement. Always there is an excuse that the new shortlisted candidates are unavailable and unreachable.

I have an elderly mother who desperately need care and bookmybai.com is still stringing me along. I requested a refund of the 21240 Rupees deposit, but they say that...

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Very disappointed by the unprofessional behaviour by your team. I had shortlisted and paid deposit for a maid last sunday sit, the maid said she wanst ready to work and went back immediately! I shortlisted and confirmed another maid who was meant to come today - but both your team member Lubna and the maid are not picking up my call. This is very disappointing, I went with bookymybai as I considered it to be a professional outfit but turns...

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