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BookMyBai Complaints & Reviews

www.bookmybai.com
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Updated: Dec 31, 2024
Complaints 208
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5
Unresolved
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Bad 😕 It seems that BookMyBai has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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12
Fraud service, poor quality maids and no experience to run the business
9
They are unwilling to refund for a service not done properly. Irresponsible Team
6
Seema Ganesh Page: Blacklist the maid

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Paid money for shortlisting maids which was refundable if not booked from them, but they did not refunded!!

BookMyBai reviews & complaints page 4

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R
Rumi Talukder
Jun 13, 2022
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Refund has not proceed

Address: Bangalore

I have registered by paying 1k on 29/05/2022 at night which is Sunday. Monday morning when they call and explain the process, I told them that i don't need the service with the condition they explain and requested them to refund my 1k. It was written in the site that if i don't want service i can get my money refunded. Since then I have been following up.. raised complaint and never got the money back. [protected] is the number i was in touch...
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A
Amit K. S.
from Gurgaon, Haryana
Jun 10, 2022
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No Response after payment for services

Address: 23/02 Swarn Path, Mansarovar

I have paid for the services.
their website claim to provide a maid for the home after payment
its 1 week and no response also I have submitted a contact form for that
still did not get any response.
there no phone number to contact to.
ita a total fraud
govt should ban & blackist this....
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E
Eeshwari
from Pune, Maharashtra
Jun 8, 2022
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Refund of 1000 not done

Address: Pune

I had paid 1000 to shortlist maids on 4thJune via google pay, but did not hear from them so hired maid from other sources and proceeded with refund process in 5th June. Their policy clearly states that 1000 will be refunded if not hired through them but i have not heard from them, please help in expediting the process....
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S
Srishti Sawle
Jun 4, 2022
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Didn't get a refund of 1000/-

Address: Bangalore

I paid the Rs 1000/- amount as urgent requirement of maid, but after that I'm not getting any coordinator to hire maid or suggest me options.

They don't have any chat or call support system on their website. and not so I can contact them directly.

I read some reviews from Quora and other sides, the image of Bookmybai is literally down. I then contact them on the form they provided on website saying, refund the...
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D
DeepikaAnsi
from Bengaluru, Karnataka
Jun 2, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Unprofessional

I hired a nanny from this book my bai, i hired for 10hrs and she did the job for 8hrs only, I adjusted plus I did not reduce the salary.
Now timing was 10am to 6pm, she came 10.30 am every day after 1, 2 days of starting of job.
Sometimes she did not come for job without informing and when I called she did not pick the phone call.
I paid her full salary on 31st and after that she is not coming after that.
I called...
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S
Sabahath28
Jun 1, 2022
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No service and no refund/Loss/Misbehavior

Address: Bangalore

These company people took my money in advance and sent some maid who dint do work it was such a loss and when asked for replacement according to contract they dint have any service and they concluded saying don't have any and they cannot send any maid. I am filing a legal complain...
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P
preetboparai
Apr 25, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Maid services

Address: BTM layout
Website: www.bookmybai.com

The agency charged me 18000 with an assurance to provide a full time maid, where i am supposed to provide food & shelter. The agency asked money upfront and then the maid came and went after 3 weeks of work, saying she wants to meet family & will be back in 2 days. The maid did not come back & agency not responding to calls/messages & emails. I asked the agency to refund money if they are not able to stick to their terms & conditions, they...
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V
Vaidehiiiiiii
from Pilani, Rajasthan
Apr 13, 2022
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No money received

Dear anupam sir, I am a student and u know how much value of rs 1 and I have paid 1000 rs as premium, and I have neither received any call from ur company nor refund, 🥺 please kindly see through it, I can't afford loosing 1000 rs, I have recieved this message

Your Order#98098 on www.bookmybai.com for INR 1000.00 was successful.CCA Ref No:[protected]

Thanku
Vaidehi sharma ( [protected], [protected])...
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N
niagraw
from Hyderabad, Andhra Pradesh
Apr 12, 2022
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I paid advance but they did not respond or refund money

Address: Hyderabad

I paid 1000/- advance so that they could provide a baby sitter immediately.
They had promised to contact within an hour on their website.

It has been 10 days and I havent received any call from them.
Please help in getting my money refunded.

UPI Transaction ID[protected] for 1000/-...
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D
Deepa Malde
Mar 16, 2022
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BookMyBai Refund required

Address: Malad West, Mumbai, Maharashtra 400064

I have been dealing with maid service issues for 2 weeks now. To summarize, the first maid left within two weeks stating she has family issues. The next replacement provided never visited after agreement, phone numbers were blocked, calls not answered of mine as well as of book my bai executives

Replacements were not provided after that stating the salary expectation of candidates is 8K. I agreed to provide an 8K salary. Even...
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R
Rushi Acharya
from Surat, Gujarat
Mar 12, 2022
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Paid the money but did not get any service

Paid the money for its membership but till not get any service or call from them....
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P
paridhi24
from Mumbai, Maharashtra
Mar 2, 2022
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Refund required - irrelevant maids sent by agency

They have taken full one month fees of the maid plus 18% GST in advance as payment and are providing with such maid profiles which are irrelevant for baby sitting, cleaning, kitchen helper profile and least interested in doing the required job like doesn’t do baby massage/ doesn’t know hindi / doesn’t want to work 24/7 / doesn’t want to run errands / interested in cooking rather than cleaning or babysitting. All this even after informing...
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N
Nandi.P.
from Mumbai, Maharashtra
Feb 23, 2022
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Unresponsive uncooperative coordinators for customers who even paid to be prioritized

Despite conveying our urgency at the outset to their coordinator after going out of our way to alter our requirements to suit what seems to be their very rigid system (that seems made to make you pay for hire more staff than is needed), we are not being responded to, over phone calls or Watsapp.
The response that came was also way too delayed after much follow up, was
-to claim they have NO candidates even though our requirement...
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M
Manali Sankhe
Feb 20, 2022
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Replacement for Bai within contract

There is a contract of Bookmybai with the client for 6 months to provide a replacement - when our bai abruptly left seeking MlL health post multiple calls
Bookmybai didn’t receive any. That’s not professional a I have paid an entire 22k sum to them....
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T
TejaswiniKrishnaP
from Bengaluru, Karnataka
Feb 12, 2022
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Request a refund

Address: 13, Subbanna Layout, Doddabommasandra, Vidyaranyapura post, Gopalakrishna nilaya

On the 8th of February, we contacted BookMyBai.com with an urgent need for a cook, and they promised to send an experienced and reliable cook, as well as a field executive, the next day (9th February). They demanded Rs. 5900/- as their service charge the next day, even before the cook arrived on the job. We paid the invoice with the invoice number NJC/21-22/12149, believing in their assurance. However, they have failed to assign a reliable...
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P
Priyanka Bharadwaj
Jan 26, 2022
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Services not provided not ready to refund

Paid 20000 to hire livein maid. Maid provided was not good and left in 15 days. Have been chasing for 3 months no replacement has been provided. Agency not ready to refund the money paid...
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K
Kunal Arun Pawar
Dec 16, 2021
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Not providing replacement as promised

Address: Bangalore
Website: www.bookmybai.com

We have taken the house help service which guarantees a replacement of the maid if the existing one that they have provided run away.
The first maid that we had was a thief, luckily we have camera's to prove that.
The second maid stayed for a month but upon her leaving BookmyBai has not been able to provide any house help, we were ok to increase the monthly salary from 15k to 18k, still they were not providing any house help.br...
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V
Vishal Ladiwal
Dec 14, 2021
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Services not provided inspite if paying advance

I was not provided maid services for which I had paid an advance of rs 6k approx. initially a maid was provided who didn’t turn up regularly and replacement which was promised was never given. The executive didn’t take phone calls nor did he revert on WhatsApp. I want my refund back and will keep posting on social media and sharing my feedback till refund is given...
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A
Arnima Jain Aj
from Ahmedabad, Gujarat
Dec 4, 2021
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Not refunding my rupees 1000

Hi

I have paid 1000 rupess for shortlisting the maids and I even have not received any confirmation on the 1000 rupees paid.
I haven't received any receipts regarding it.
And the website showing me the same message and asking me to pay 1000 rupess in order to shortlist the maids.
I have taken several follow ups but they have not responded to a single one.
There phone number is not working too..br...
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G
gg198
from Jaipur, Rajasthan
Nov 27, 2021
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Refund not processed

I had registered for their Plus service for Rs 1000. And I also paid another 1000 of shortlisting of maid. Both services were fully refundable, if not used. I have written a multiple times to them requesting for refund they haven't responded. Pls help....
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