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BookMyBai Complaints & Reviews

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Updated: Dec 31, 2024

Complaints 208

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5

Unresolved

203

Bad 😕 It seems that BookMyBai has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Not responding to Refund Initiation

Refund Amount is yet not Received

Yet Not Received REFUND as I had paid for Premium

Most useful reviews

Fraud service, poor quality maids and no experience to run the business

They are unwilling to refund for a service not done properly. Irresponsible Team

Seema Ganesh Page: Blacklist the maid

Featured stories

Paid money for shortlisting maids which was refundable if not booked from them, but they did not refunded!!

BookMyBai reviews & complaints page 7

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Address: Gemstar Commercial Complex, 310, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra, Mumbai City, Maharashtra, 400064

Website: BookMyBai.com

I have been forced to write this, because of the harassment that me and my family has been going through post investing in Book My Bai. At this point, we are really sorry we trusted your services.
Our requirement was of a full time maid who could do cooking, cleaning, clothes and dusting. Below are the issues we have :

a. Maids are not informed of what all services customer has asked for. There is really no need of filling...

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Website: bookmybai.com

We approached bookmybai for nanny services and they were prompt to bring a nanny for interview. We liked the candidate and confirmed if she has any constraints and would work for at least 6 months. Post her confirmation we went ahead and paid the agency 1 month of her salary + gst.

The nanny joins next day but keeps on getting offers from bookmybai to join somewhere else with better salary and then from 2nd day itself she starts...

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Address: Koramangala, Bangalore, 560015

Website: www.bookmybai.com

I paid the 1000 rupee booking amount to them to find the maid urgently, which they did. I had asked for a full time maid to care for an elderly person. They insisted that i pay the agency charges which amounted to 17700, which i did. The maid they provided was extremely unprofessional and not fit enough to do basic household work for which she was hired. They lied to me about her age, saying that she was under 35 as per my request, but it...

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Address: 560037

Paid rs.5900 and got a cook. The cook left within 3 months. As per the terms and conditions - they should provide a replacement cook within 15 days. It's been a month and they havent sent anyone.in another instance, paid rs.1000 as a refundable deposit to shortlist the maid. I cancelled that order and calling them for refund of rs.1000. They avoid my calls. It's a daylight scale....

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Address: Pune, Maharashtra

Worst company, worst service! They took 11, 800 for a maid who did a no show on day 3, provided me another whose documents they did not have, then provided an old lady who could barely listen or understand what i was saying.
I am so furious with the people i dealt with.
Now they say they can't refund my money!
I seriously want to sue them.
Can anyone help!...

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We opted for bookmybai service for a full time babysitting maid. We were sent 4 maids for interview proccess and of which we selected one maid based on clear verbal agreement about the daly work schedule. We paid 11800 to bookmybai on the very 1st day as requested by them and walkthrough the daily work schedule as discussed with maid.
However, the next day (2nd day onwards) maid stopped coming without any information and response to...

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Address: Jaipur, Rajasthan, 302021

Website: Www.bookmybai.com

I am from jaipur and i paid the initial 1000 which is required rupees to get interviews with maids. My mother wanted a maid urgently. Later, i didn't get any calls and they told me that they don't have service in jaipur. I tokd them to refund the 1000rupees. They said they have initiated the refund a week ago. I didn't get any message of any kind or refund. The customer care always hangs up on me. I hope this fraud vompany is shut down. I...

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Address: Mumbai City, Maharashtra, 400071

I have already raised a complaint against BookMyBai on National Consumers Helpline to which they have provided scripted response that they will give replacement but they are refusing refund.
I am filing a case against BookMyBai in Consumers Forum Court.
I was not aware of this site and of so many complaints against them.

I registered with Book My Bai and posted requirement for maid on 26th November 2018. An...

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Address: Mumbai City, Maharashtra

Website: www.bookmybai.com

Before making the payment, Bookmybai.com negotiated to below in spite of their policy:
1. They agreed for a charge of Rs. 4000 Plus 18% GST and we maid the payment of Rs. 4, 720
2. They also agreed to give a replacement when we shift our house within city within 6 months.

Now while making the agreement they are not agreeing on these 2 point and asking us to sign on wrong agreement....

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Address: Mumbai City, Maharashtra

Website: Www.bookmybai.Com

They are one of the most horrible company that you can come across in recent times. The cook stopped coming after 4 months after which for a month i rigorously followed up to get replacement without luck. The managers and escalation contacts avoid your calls. The team is incompetent. They said at present they don't have any cooks but it has been more than a month without updates. Such poor customer service. Till the time they take money from...

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Website: www.bookmybai.com

I made the payment of 1000/- on 4 the dec for a cook/ maid. No maid/ cook was provided to me, so i asked for refund of the amount i paid earlier.
But there is no response from bookmybai.com.
They are not informing anything, neither they are giving any reference number nor any particular date of refund.

Very pathetic service.

Seems like they are a fraudulent company making money by looting customer.br...

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I got a cook from bookmybai in bangalore and i paid the full amount to the company. The cook stopped coming within a week of joining without any notification. I contacted bookmybai for a replacement as per their policy but they have not responded yet. I have been trying to connect with them for the past two weeks but no response. I would like my money fully refunded given the absolute irresponsible & unfair behaviour of the company....

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Address: Thane, Maharashtra, 401107

Website: Bookmybai.com

We opted for this agency service for a full time maid. Paid 12000 as agency fee which is “non refundable” by the way.
From the day we hired this agency till date we had to change not less than 7-8 maids.
Every time we would inform the agency of our same requirements & they would send a maid which would leave in 2 days.
Every new maid would not show up for 2 days then come for 2 days and disappear. This cycle has...

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Address: 560013

Website: www.bookmybai.com

I was trying to find a maid on bookmybai.com and to shortlist maids on their website, they asked for a ₹1000/- refundable charge (No questions asked). I didn't hire a maid through them, and asked them to refund the amount. They said that they have already initiated a refund and it will take a week for the refund to be processed. It's been over a week and a half, and after many calls the refund isn't transferred to my bank account yet. There...

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Address: 560066

Website: Bookmybai.com

I requested for a cook replacement but no communication from the company. My requirement was for a veg cook who can make both south indian and north indian dishes, can speak both kannada and telugu and needs to prepare both lunch and dinner for 2 people. The first maid stopped coming after a week of joining citing that the time doesn’t suit her though she accepted at the time of interview. She said that her husband is a drunkard and doesn’t...

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Address: 560095

Almost a month back we got a replacement of a lady who was unable to speak or understand hindi with a girl called rekha in my flat in sjr park vista.

Since my wife don't speak or understand kannada this girl started creating stories and connect with her younger brother when i returned from office at around 9.30 pm that some one in her family has meet with an accident and she want to leave the house immediately, being a young...

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They are frauds. They survive on our 1000 rs given as registration. They fo not respond even once after receiving this one thousand rs. Beware of them. Spread the word against them as much as possible. I had asked elderly care service for my cancer patient mother. They took my one thousand rs and do not pick up my call leave aside providing with the maid service. A dame called geetanjali is their representative for bangalore. She is one of...

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Address: 560037

Website: www.bookmybai.com

I wanted to get a maid after i got my second daughter. I booked for a priority service in feb, 2018. Even after several requests, they could not find me a bai. After several times of me calling them up, there was no response from their side.in may, i gave them a mouthful and they got me a maid and promptly took rs12k as service charge with the promise that they will replace if there are any issues. The maid correctly worked for 15 days and...

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I registered on book my bai for a maid in whitefield, bangalore. I am so tired of this girl sheefa assigned to me. She will simply always say that maid will come at this time... Maid will come at that time today... But no one will come... Simply make me wait for 3-4 hrs.. I cant even go out do any of my work. Have to be at home. Taking leave from my office. Is this your service... I am really annoyed by this pathetic service provided by u...

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Website: www.bookmybai.com

We were in high need of a maid who can work for us for a 3-4 hours time and perform variety of works. They took rs 7000 from us for this service and the obligation was to get us the maid or up to 3 replacements within six months.

We had specifically requested maid who can sharply come at a specific time and thus we were looking for a maid who stays nearby. My area is complete outskirt of bangalore and there is no dearth of...

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