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BookMyBai Complaints & Reviews

www.bookmybai.com
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Updated: Dec 31, 2024
Complaints 208
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5
Unresolved
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Bad 😕 It seems that BookMyBai has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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12
Fraud service, poor quality maids and no experience to run the business
9
They are unwilling to refund for a service not done properly. Irresponsible Team
6
Seema Ganesh Page: Blacklist the maid

Featured stories

Paid money for shortlisting maids which was refundable if not booked from them, but they did not refunded!!

BookMyBai reviews & complaints page 9

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R
rgkin
from Bengaluru, Karnataka
Sep 2, 2017
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cheating the customers and not responding after taking the money for maid placement

I hired a maid from bookmybai for four hours paying more than rs.8000 as placement fees to the agency. After 10 days they placed the maid who was working at my place in another house for a full day job without my notice as she wanted a full day job to earn more money, when i learnt about this i tried calling the co-ordinator assigned to me and she does not pick my call and another representative was assigned to me after following up multiple...
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Kritisri
from Bengaluru, Karnataka
Aug 30, 2017
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pathetic service, zero support in terms of replacement

Address: Bangalore, Karnataka, 560066
Website: Www.bookmybai.com

Charged me 14k for providing a 10 hour nanny.. Within 1.5 months had to ask for replacement as the maid was always late by 30-45 minutes and fell ill almost every week. Now it has been more than a week and im still waiting for a replacement! I had interviewed one who was supposed to koin today morning but without any intimation she decideynot to turnup and no one in the agency or their service boys is answering my call... Worst service...
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N
NKundu
from Mumbai, Maharashtra
Aug 15, 2017
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maid provided to me named as tejal

Address: 400064
Website: bookmybai.com

Bookmybai has provided me baby sitter(21 yr old girl) named as Tejal. I had gone to my native for 3 days and after coming back baby sitter named Tejal is not picking up my calls. No reply. She has taken advanced money from me. Not taking proper care of my baby. My baby's is completely unwell since she has joined. Not taking proper care.
Not answering the calls as well....
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N
Nk1804
from Bengaluru, Karnataka
Aug 4, 2017
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fraud

Address: 560068
Website: Bookmybai

Hi anupam,

I am sure this email might take 5 mins of your precious time. But this email is from one of the customers who were mistreated by you staff.

My email will not make much of a difference because you guys are already established firm. But each customer like me might leave you forever unnoticed.

Regards,
Neha

The maid ran with the money and few valuable. Stopped answering...
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S
Sayali Kale
from Hyderabad, Telangana
Jul 6, 2017
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Do not refund money

Address: Hyderabad, Andhra Pradesh, 500049
Website: Bookmybai.com

The site promises to refund you your money if they don't find your maid. However, after calling them multiple times they have not done this. Every time I call they promise to do it that day but just never refund the money.

I had an urgent requirement for a nanny. However, after paying the initial amount to book my bai, they did absolutely nothing to help me find a maid. The so called representative would not answer calls. This...
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K
kamalansari
from mumbai, Maharashtra
Jun 26, 2017
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Scam

Address: Mumbai City, Maharashtra
Website: bookmybai.com

Book my bai is an absolute scam, we hired them to arrange a 24/7 maid and paid more than inr18, 000 and the contact person allotted to us was pooja kanojia.

After paying advance fee and several shoddy maids finally we selected a maid name rupali dait, she turns out to be a cheat, she worked for us for 2 weeks and requested for an advance inr16, 000 because her mother was in dire need of money, and we gave her because she was...
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Dr.abhinav kumar
from Mumbai, Maharashtra
Jun 22, 2017
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Scam, cheaters

Address: 560094
Website: www.bookmybai.com

Hi
Don't tell me, i want to defame your company. First of all this is not a company, just making a website doesn't form a company.
I & my wife both are doctor hence asked service from you guys to find us a babysitter who can speak hindi
We paid your registration fees plus 15000 extra as asked by you before providing us, maid.
Next day kavita maid came.in the interview, she was ready to look after the baby and take...
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Deepica Tayshetye
from Mumbai, Maharashtra
Jun 16, 2017
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Horrible experience with this nanny, bhavana jadhav

Address: Mumbai City, Maharashtra, 400062
Website: www.bookmybai.com

I had a very bad infact worst experience with this maid that they referred to me, bhavana jadhav... Extremely unprofessional.. Full of attitude.. Lazy. Rude.. My baby use to keep crying and she use to be on the phone.. Inspite of telling her end number of times her behaviour continued.
My baby had abuse marks on his face and body.. I am a working woman and my husband works out of india, we handed our baby to her and soon i realised...
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Soumya Dwivedi
from Gurgaon, Haryana
Jun 11, 2017
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No maid given, no refund

Address: Gurgaon, Haryana, 122004
Website: www.bookmybai.com

I have registered on bookmybai by paying inr 1000/- on 30th may but they neither contacted me for anything nor returned my money yet.

I wrote mails to them on [protected]@bookmybai.com but in vain. I have the receipt also of payment.

Reciept:
Customer: soumya dwivedi | [protected]@gmail.com | [protected]
Address: bookmybai.com - 310, gemstar commercial complex, kachpada, malad, mumbai, maharashtra,...
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R
Rickydulani
from Rajkot, Gujarat
Jun 7, 2017
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Pathetic how third class service

Address: 382475
Website: Www.bookmybai.com

This bookmybai online agency is has pathetic service do not ever book service from this agency. Thet assured me of replacement of bai if she disconues within 3months our bai is not coming since last 4 days and no agent on phone is picking up call and give us proper reply they charge as high as maids salary. Im tired of calling them again and again but no buddy is replying its my personal experience do not ever book services from this agency....
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J
Jyoti Michael
from Mumbai, Maharashtra
Jun 1, 2017
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Pathetic service-careful when hiring maids from this agency

Address: 410218
Website: bookmybai.com

This company works a scam, they are more vested in the maids requirements rather than the consumers who by the way pay them a huge commission fees.
I posted a requirement for a 24 hr maid, she was a fresher. They do not have any method of verifying their background nor do they assist in Police verification. When I interviewed her she seemed so scared and refused to divulge any details about herself or her background. She was just...
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D
Delara
from Bengaluru, Karnataka
Jun 1, 2017
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Fraudulent database of maids

Address: Bangalore, Karnataka, 560046
Website: Bookmybai.com

On browsing for maids in my area in Bangalore, I saw a few hundred promising ones listed very professionally on BookMyBai.com
I paid for a priority service to find a maid.
I was contacted by a Poojitha and spoken to very professionally, with an excellent sms followup of every conversation.
I had the recruiter call me about about 2 dozen times to set up and cancel appointments.

But at the end of the whole...
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H
Harshita phophalia
from Mumbai, Maharashtra
May 20, 2017
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Maid replacement

Address: Mumbai City, Maharashtra, 400002
Website: www.boookmybai.com

Book my bai
I have used your services from 3rd February 2017 for a baby sitter. Your maid Vaishali had gone on 11th may 2017. Had requested for a replacement. You've sent one who was not ready to work even for the basic cleaning of baby's room. And on top of it, your staff was so rude in talking and also said I will not give you any replacement. If this is the kind of service a reputed company like yours give, I am disappointed. Further...
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N
Nitin Jhurani
from Mumbai, Maharashtra
May 13, 2017
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Maid stopped coming exactly after 4 days of contract getting over and not getting any replacement now

Address: Mumbai City, Maharashtra
Website: Book My Bai

I had booked a baby sitter through book my bai in nov and today exactly after 6 months and 4 days, bai called and said that she wont be able to come due to some injury. This seems to be ploy by the company to force clients to keep renewing contracts.. Horrible service.. And this gentleman complaints about bollywood celebrities being unethical and treating maids inhumanly.. The way this business is run by him is itself a con process.. We trusted...
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A
AmitThukral
from Bengaluru, Karnataka
May 2, 2017
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Fraud company

Address: 560035
Website: www.bookmybai.com

We were looking for a nanny service for our new born. Other agencies in bangalore charge around 12k for a full time nanny but bookmybai charges 15k+taxes = 17250. We thought to go for bookmybai instead of local agencies which could be a cheat. we paid up around 17.5k to bookmybai.com in the account of NANO JOB CONSULTANTS PVT. LTD, and got the maid on 7th April 2017. Within next couple of days she started demanding leave for some or the other...
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K
Kumud Nawani
from Hubli, Karnataka
Apr 24, 2017
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BookMyBai extremely unprofessional agency

Address: Bangalore, Karnataka, 560095
Website: bookmybai.com

Extremely unprofessional maid agency.
Seems more vested in maids interest than building a trustworthy relationship with the customers.

We resigtered and paid 1000 expecting a prompt action for an urgent live-in maid requirement on 6 APR 2017.

The co-ordinator was Ms. Shilpa. I had to ask for updates on maids availability. There was no action for first two weeks.
Finally last week they sent two...
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A
arunalbe
Apr 18, 2017
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Worst maid service

Address: Mumbai City, Maharashtra, 560029
Website: Bookmybai.com

One of the worst Maid service. They will charge huge amount and they are not having quality maids/ Nanny. once money transferred to their account (Nano Consultancy) they wont care. for transferring money they will call more than ten times.
Maid/Nanny they don't have basic training and even absconding with out prior notice. If you ask for replacement. they wont take call and arrange maids.

I am almost fighting with...
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M
Moshmi Roy
from Gurgaon, Haryana
Apr 11, 2017
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No replacement given

Address: Mumbai City, Maharashtra
Website: Bookmybai.com

Had booked maid from 1st feb. for 4 hrs. Paid rs.6900 as commission.
The maid was working well when one fine day we found out that she had stolen some cash and my debit card. Removed her from 25th march 17. Settled all dues and Asked for replacement. They send one maid who was too dumb and also unwilling to work for number of hours she was being paid for, so removed her from 2nd day itself. After that have been calling bookmybai....
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M
mahima_2020
from Delhi, Delhi
Apr 4, 2017
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No replacement of babysitter

Address: Mumbai City, Maharashtra, 201301
Website: www.bookmybai.com

Hi Bookmybai

I have raised a replacement of my babysitter 10 days before to one of your executive (name withheld intentionally), which I have not recieved so far. Moreover the agenct is not taking my calls, seldome replies on messages that he is working on requirement but has not provided any replacement till now. I have already told them in advance that I am a working women and absence of maid makes me to takes unwanted leaves...
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S
swastik chakrabarti
from Bengaluru, Karnataka
Mar 30, 2017
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Cheating money to provide maid on priority

Address: Bangalore, Karnataka, 560035
Website: www.bookmybai.com

Registered myself in the Bookmybai portal and provided my selection criteria in detail. While placing my requirement, the Webportal recommended to pay 1000 INR to get the request prioritized. It also provided the agent details as Poojitha with a Mobile Number [protected]. After that, i have been trying to call every day but no one picks up the phone. I have even logged couple of complaints through the portal and no response to that.
br...
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