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BookMyBai Complaints & Reviews

www.bookmybai.com
1
Updated: Dec 31, 2024
Complaints 208
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5
Unresolved
203
Bad 😕 It seems that BookMyBai has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

12
Fraud service, poor quality maids and no experience to run the business
9
They are unwilling to refund for a service not done properly. Irresponsible Team
6
Seema Ganesh Page: Blacklist the maid

Featured stories

Paid money for shortlisting maids which was refundable if not booked from them, but they did not refunded!!

BookMyBai reviews & complaints page 3

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D
Dilta Nanda
Jan 25, 2023
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Refund request

I have made a payment of 24K to BookMyBai for hiring a babysitter in Bangalore in the month of August. The maid left in a few hours, quoting our house is too small. Second maid came is after a gap but left mentioning can't do babysitting work. There has been no replacement since then. Any profile I meet and shortlist, either does not show up on the promised date or refuses to join. there is no credibility of the agency in sending the maid...
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Y
Yaminireddy
from Hyderabad, Telangana
Jan 7, 2023
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Fake account

They asked to pay 1000 rs for providing maid details after the payment there is no response or call back from them nor they replied the compliant mails...
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U
Uma GR
from Bengaluru, Karnataka
Dec 14, 2022
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Refund issue-03-12-2022

Address: Bangalore

Hi Team,

I paid to BookmyBai Rs.1000 on 3rd Dec 2022 as advance to get cook for one month on immediate basis who should be ready to report on 5th Dec 2022. But unfortunately, the cook which they shortlisted dint matched my requirements. So, I told them to refund the amount. It's almost more than a week am following up with Sheefa # [protected] and her Manager # [protected] the lead who was talking to me for the requirement....
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G
goofygaurav
Dec 12, 2022
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Fake Website

This website asks for 1000 rs for quick and priority search of maids but they do not provide the service and later on doesnt even refund the amount. its been 2 weeks...
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R
Ronlovesyou6
Dec 10, 2022
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Unprofessional and untrained people

Address: Gemstar Commercial Complex, 310, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra 400064

We are a working couple in Bangalore paid 24k brokerage to bookmybai associates Pooja, Sachin, Nina for getting trained professionals for my 3 year old daughter.
Once the money was paid all we got was untrained and unprofessional people. In the bio they have check marks for all the expected work but in reality they know nothing. These guys don't even do background verification and just send whoever. We were promised the moon but did...
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M
memsic
Dec 6, 2022
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Refund pending from 7 months

Paid 1000 to provide me cooks. This 1000 is refundable if the service is not availed. I did meet 3 cooks, however I dint not go ahead with their cooks. hence I requested for refund. Since 7 months I have been waiting and I have not received any update or refund.
my order# is 746908...
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I
Incharas
Nov 23, 2022
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Fraud service - no provision but will take payment

I am a customer, booked house help for 6-7 hours, I was told that they would come and I had to pay immediately. I booked help for my parents and asked them specifically to not speak to parents about the payment, but they still did and took payment. And then they didn’t send us service cuz the servant “cancelled”. They basically fleece you of money and give no service. And then for refund they are completely out of contact. Worst possible...
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S
Srillatha Reddy
Nov 14, 2022
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I'm complaining about Bookmybai maid agency bangalore

I have been cheated twice by book my bhai maid agency in Bangalore. They take 1000rs refundable amount if they cannot provide maid

This has happnd twice . They took 1000rs each time and did not provide any maid and when we call back some ### pick the call and they cut the call. And mANY TIMEs they don’t even pick the calls...
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P
Praveen1205
Nov 10, 2022
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Bookmybai

We have contacted Bookmybai for Nanny services, we have specified our requirements to them (including amount, time, weekend holiday, Hindu, Age between 30 to 45), location of my stay is also told in the very first conversation. They made us pay the whole agency charges at the speed of light. Then sent a person who was there for less than a day (18 hours). After she left, we are still waiting for nanny, Bookmybai executives keep sending list...
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R
rajathsrivathsav083@gmail.com
from Bengaluru, Karnataka
Oct 27, 2022
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No service provided and denying the refund

Address: 310-311,Gemstar Commercial Complex, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra 400064

I had availed the serves of the bookmybai for finding me a nanny, here are the details

ClientID - 501234
Date of Conversation start: 07/09/2022

I had paid Rs.1000 to get the process started and I was given 2 maids for the interview and asked to pick the maid among those 2. I was told that there will be a 2 day trial period after which I can confirm the maid. I selected 1 maid and proceeded.
br...
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U
ushadyavegowda
from New Delhi, Delhi
Sep 2, 2022
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Refund of amount 18880

I have maid payment of 18880/- and they sent maid, she don't have any experience of baby sitter and basic cooking.. I don't want to go with agency anymore and need refund of 18880
invoice # NJC/22-23/11360...
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N
nvkajale
from Mumbai, Maharashtra
Aug 29, 2022
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Paid money but maid not provided and refund not processed

I have been in contact with Mehul at Bookmybai.com for requirement of 24hr resident maid. I shortlisted the profile, finalised candidate, and paid advance one month salary as commission to bookmybai. However, maid did not turn up.

I have reported to bookmybai Mr Mehul. He said he will process refund. He is not taking call since morning....
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L
Lakshmi G Sharma
from Bengaluru, Karnataka
Aug 15, 2022
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Agency is not blacklisting the maid who was a fraud

Hello I raised a complaint with Book my bai as the baby sitter I hired with them turned out to be a fraud. Since 6 months was complete I raised a complaint with Book my bai and I got no response and they instead got her a new job elsewhere. Agency should listen to my complaint and blacklist the person since that person would do the same to other users of book my bai also....
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N
Nivedita Goyal
Aug 14, 2022
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Refund issue

Address: Bangalore
Website: Bookmybai.com

Hi i asked for the parttime maid and they charged 1000rs which was refundable.However they could not find the suitable maid for me.Now i am asking for my refund however they always say u will get it.chasing from last 2months.
I raised the request in Bangalore location.
The number of the agents are as follows:
[protected]

Its not matter of 1000rs..its the matter of trust...
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Z
Zahed Mahmood
Aug 9, 2022
Apr 10, 2023
This thread was updated on Apr 10, 2023
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Replacement not provided

Address: Bangalore

We hired an employee through agency.
The employee left after collecting her 1 month, informing that her mother was
Not keeping good health and she had to back
We requested for a replacement and no replacement is provided, the person who was in touch with us from your organization, doesn't seem to be interested to provide a replacement despite many reminders...
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L
laxmeesh
Jul 21, 2022
Jul 24, 2022
This thread was updated on Jul 24, 2022
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No nanny service during contract period

Address: No 16, SRI HARI, 1st floor, 2nd cross, 1st main, varadarajaswamy Layout, Singapura Village, vidyaranyaprura post, Yelahanka Hobli, Bangalore North Tal

We have taken a contract from BookMyBai on 4th april to provide service of Nanny for our daughter. initially few candidates came for interview and we have selected one. after 2 to 3 days they got absconded without notice. another one who came 2 months back worked for 1 month and went not reachable after paying one month salary. later on there was no replacement provided even after multiple reminders. its been 2 months no replacement is provided....
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R
Rupali Goel
Jun 18, 2022
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Amount not refunded

While registering for their services, I paid a refundable premium of ₹1000. I did not avail their services, and was promised that my ₹1000 will be refunded. However, it has been three months and multiple reminders, but my money has not been refunded.

Bookmybai is a scam. Even the maid they sent did not match the description and documents and hence i never availed their services. Such malpractices need to stop and such companies...
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A
anjalimtr
from Mumbai, Maharashtra
Jun 16, 2022
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Amount taken but not providing services

I need a baby sitter for which I approached to BookMyBai. They introduced one maid and we agreed. For the details of maid I have to make full payment which I did. The maid came for 1 day and then she didn't showed up. Now I am chasing these people but they are not responding. It's a fraud company and action should be taken against such companies....
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D
Dr. Mehta
from Mumbai, Maharashtra
Jun 16, 2022
Jun 20, 2022
This thread was updated on Jun 20, 2022
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Regarding irresponsible services

I contacted this pathetic company based on my friend's recommendation, not knowing I was getting into a load of trouble.
These people said that their consultancy charges + the maid's salary will be 15, 000 + 18% GST, only to know later that the maid's salary was 15, 000 that I had to pay at the end of month.
Consultancy charges of 15, 000 & they couldn't give anything in writing. I only came to know about it once they sent me...
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V
vidhya surya
Jun 15, 2022
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Replacement not given even after making multiple calls and making payment

Hi team,
I hired a maid on Jume3rd and on June 9th she left to native and has not returned. Team lead sachin and Pavithra are not responding to any calls and messages inspite of repeated follow ups.
They create a team for name sake and nobody responds once they take money from you, they push you to pay money for the maid they have provided, but if client runs away without informing they dont provide any replacement. The maid...
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