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BookMyBai Complaints & Reviews

www.bookmybai.com
1
Updated: Dec 31, 2024
Complaints 208
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5
Unresolved
203
Bad 😕 It seems that BookMyBai has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

12
Fraud service, poor quality maids and no experience to run the business
9
They are unwilling to refund for a service not done properly. Irresponsible Team
6
Seema Ganesh Page: Blacklist the maid

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Paid money for shortlisting maids which was refundable if not booked from them, but they did not refunded!!

BookMyBai reviews & complaints page 6

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A
arunnegi
from Mumbai, Maharashtra
Mar 16, 2021
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Rs1000 not yet refunded

Hi, I was supposed to get a refund of Rs.1000 which I had paid but didn't utilize their services. I have been following up with them for more than a month now but it seems they have started to ignore my messages.

Kindly help me in getting my refund....
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A
Annathomas
Mar 15, 2021
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Non-refund of the INR 1000/- that the Bangalore Office employee SANIYA asked me to pay

Address: Bangalore

Dear Team -
I am writing with reference to the BOOKMYBAI office in Bangalore. Where I had listed my requirement for ELDERLY CARE on March 9th. An employee from the BOOKMYBAI Bangalore office called SANIYA ([protected]) called me asking to pay INR 1000/- to the company.

I did the payment via the HDFC netbanking on March 10th. And then on March 12th I sent a text SMS message saying that I do not want the maid. And I have...
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S
smita goel
from Bengaluru, Karnataka
Mar 11, 2021
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Refusal to refund payment for services not provided

I refer to my order number 622234 where to provide a maid from March1 onwards, the company charged me 21, 000 upfront payment in February. We were clear on the requirement. Since we are working professionals with a child at home, we needed someone with a clear background and we told them to take their time until they find a good candidate. Unfortunately, on 27th February, they sent a maid and they did not even share her papers with me despite...
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S
Shareena84
from Bengaluru, Karnataka
Mar 5, 2021
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Took money for maid service and did not provide any maid

They make false claims and take money by promising maid service. We didn’t receive and maid service..they just cheat people...
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S
Sonal1001
Mar 1, 2021
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Paid 1000 but no response

I have paid 1000 rupees for membership but no response from bookmybai. My membership does not reflect on my account and inspite of writing to them multiple times there is no response. I want my money refunded immediately....
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M
Meenakshi P Rao
from Bengaluru, Karnataka
Feb 26, 2021
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Sharadha

I employed a maid by the name of Sharadha( from Mandya) who was very arrogant and high head with no commitment and work ethics.
She worked with us for 4months and I tolerated all her nonsense considering the Pandamic as I have aged parents at home.
She just left suddenly lying to me that she will come back without any consideration for the trouble she is putting me into.
Nobody hire her as she is extremely low in her...
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S
Soumya Pawar
Feb 19, 2021
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Refundable deposit not processed

A month ago, we signed up on this website, as we were looking for a maid at the time. We paid a refundable deposit of 1000rs to initiate the process. Since they couldn't provide any maid, we asked for a refund of that 1000rs. It's been almost a month and they still haven't refunded our money. We tried calling their customer service but they aren't picking up. We waited for 10 whole minutes but to no avail. Extremely disappointed and frustrated....
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S
Soumya Pawar
Feb 19, 2021
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Shut down the company's

No basic ethics at all, when they say they will refund the amount, they should do it, but they do not refund the 1000 rs at all. They push it till the maximum days where we should get fed up and stop following, also the maids they bring in for interviews are not background verified by them. Bookmybai is playing with the life of people by bringing some random person from slums and streets.They can be thieves, we blindly let people in our house...
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L
LavikaB
Oct 28, 2020
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No following after payment done for nanny requirements

Address: 445, Raindrops Apt, Harlur Road

I have paid nearly 23k to bookmybai for my nanny requirement. Initially few maida are provided but all were having issues. One was not reqdy to work she said she was forcefully send to our home. One was ready to work only for 1 month. 2 were suffering from.disease. one suffered with some skin disease and one was having cold( dont understand how you could even send a maid suffering from cold in covid time).Few profile even not matching to...
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A
AshishRajpoot
Sep 28, 2020
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Refund not made of a payment for which service was not rendered

Address: Malad West, Mumbai

I had requested for a maid from bookmybai citing urgent requirement. I was provided with a candidate named parvati whom i finalised and paid rs 11800 on 10 aug 20. But she never joined the work and hence no contract was made between me and bookmybai. I was told that she may join after a week. Though i need maid urgently yet trusting word of your team i waited for a week taking leave from my office. After a week the candidate refused to come...
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M
Megha Misra
Aug 20, 2020
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Fraud Company... They collect money and then dont revert or refund

Bookmybai asked me to pay Rs1000 to shortlist maids and after that did not either respond or revert to me with a solution. They are now not accepting calls or refunding my money...
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K
kamya agarwal
Jul 7, 2020
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reg. refund of 1000 rs. advance

Hi,
I have paid 1000 rs. Online to bookmybai for shortlisting japa maids but didn't got any response from them about any maid.
They claim they will call within an hour if we pay this token amount. Now i want the refund as per their claim that this money is refundable if maid is not booked.

But unfortunately i didn't found any place to request refund. I mailed as well to their complaints mail i'd but there also...
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D
Divya Amarnath
Apr 22, 2020
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book my bai has not processed refund as promised and relationship manager is evading

I paid rs 1000 claimed as refundable amount to start maid service. I was told after payment that they are not supplying maids anymore and when i requested for refund the customer relationship manager is not responding or picking up my calls. I thought this is a professional company but they are cheating with false claims and non responsiveness post taking money...
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L
Leela19
Apr 14, 2020
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babysitter stole my money and gold

I am writing this after much consideration. After one year of service we discovered that she had stolen my mangalsutra worth 2 lakhs, my four gold bangles and some cash. When we started having her doubts, by then she had convinced my in laws so much that they believed in her. I am ashamed to say that for some time my husband thought she was innocent too as she is a single mother. There was so much tension in my house and at a point i thought...
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A
ankric
Mar 17, 2020
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no access despite payment

Address: 560093
Website: bookmybai.com

I have paid Rs.1000 for shortlisting of maids on the website, www.bookmybai.com. However, I am not being given access to shortlist maids. There is no help from the website www.bookmybai.com, and there is no response to my issue. The website is a cheat and is simply duping users of money without providing any services. Kindly help me resolve this issue and get refund of Rs.1000...
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M
MrinalB
from Bengaluru, Karnataka
Feb 24, 2020
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regarding the refund of 1000 rupees

Address: 560102

I contacted this agency to hire the maid services and as per their policy i paid them 1000 rupees as an advance which they promised will be refunded if maid is not hired. They were not able to provide maid and at the time of the refund; they asked my bank details but the refund has not come even after 10 days. Now they are telling that contact their head office and no one picks up over there. Also they are stating making complain will not...
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S
Sreedeep Sundaran
Feb 14, 2020
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unprofessional, fraud agency with incompetent people (puja/chaitra)

Address: 560022
Website: Bookmybai.com

We had booked a nanny service from bookmybai, they found a person and immediately next day the front office lady started asking for their "commission" of rs18000. 10 days after that the maid left citing some emergency. We emphathized with here situation and gave her rs5000 as emergency expense when she assured she will return. After that this nanny stopped answering our call. We contact bookmybai for help and that is the when we realize how...
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A
anupdubey
from Hyderabad, Telangana
Jan 4, 2020
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a fraud company

Address: HSR Layout, Bangalore, Karnataka, 560102
Website: www.bookmybai.com

This is a fraud company. My wife and i booked a service to get cook from this company. The cook didn't come for more than a week in the first month itself, each time - without bothering to inform us beforehand or after and when asked providing a different family emergency reason (I guess they are advised by bookmybai to say so). We asked for a replacement cook and its been more than 15 days but they haven't arranged the cook for us - breaching...
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P
PriyaKumari12
from Bengaluru, Karnataka
Oct 7, 2019
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company is not refunding money

Address: 560043

On 3rd Oct 2019, I found the website bookmybai.com through google
search to find a suitable maid for my house.
I went through their website & as per their rules, I had to pay INR
1000 to post my requirement and shortlist the maids in my area.
I made the payment through Google Pay (Tez) for INR 1000 on 3rd Oct
2019 at 2:27 PM to shortlist the maids. Also, received the message
"Your Order#63611 on https://www.bookmybai.com...
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V
vismitok
from Mumbai, Maharashtra
Jul 26, 2019
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pathetic service and fake promise by bookmybai.com

Address: Pune, Maharashtra, 411007

To,
The consumer complaints.in

I have already made payment to them from my hard earned money in october 2018.

Following mail was sent to the firm.
They are now accusing me only that you rejected maid's sent by us. Instead the maids which they send are not interested in working. This only increases the number of candidates sent. Please help me.

Mail sent to bookmybai.com
br...
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