Ola Electric Complaints & Reviews

Ola Electric — Ola S1 Pro

I'm very fed up with ola electric S1 Pro. Battery suddenly came to 0% from 50% toady when I was on my way to work. There is no helpline number. This is 4th to 5th time this happened. There isn’t any channel to complain . You don’t have showrooms not the service centre. Only the helpline which never get connected. Same issue keeps repeating.
Company fails to comply protocol.
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I had booked ola s1 scooter by paying Rs 499 on 17th October and ola electric claimed that they will deliver ola s1 scooter by December after taking advance payment but nothing like this happened first November was said then December again While doing this, they kept postponing, then their update also came that they will open the payment window in March but when only s1 pro was not to be given, then why booking was taken and why false weddings...

Fed up with olaelectric. Battery suddenly came to 0% from 51% tonight when I was on my way to home. No any response from helpline. This is 2nd time this happened. I want you to take your vehicle back and return my hard earned money. There isn’t any channel to complain . You don’t have showrooms not the service centre. Only the helpline which never get connected.About a week ago, it got down to 0% from 35%. Then too helpline didn’t got...

I had reserved Ola scooter in July 2021 and made complete payment for my scooter in Jan 2022. Till date I have not received any update about the scooter. The status shows the scooter is already delivered. I have raised this issue and escalations have been done every single day from past 30 days, but no one is responsive. We cannot get direct numbers nor we have the address where we can personally reach out. Worst experience in my life and...

Good evening sir/mam
I brought ola S1 pro by spending Rs 1, 40, 000 and to after waiting 6 months. After receiving the vehicle just before 1 month, the vehicle has range drop issues . The vehicle stopped suddenly when there is 48% battery withe range of 61 kms. It suddenly stopped on the road . After informing to RSA people, they took 2 days to pickup my vehicle to Hyderabad workshop. After 3 days of vehicle reached the workshop, they...

I had canceled my Booking for OLA S1 Pro on 19th March 2022 with Order ID OET-[protected]-NNY474 still haven’t received my refund And received Mail from Ola saying my Refund was initiated but even after 18 days company has not refunded my amount of Rs 20499.

Every time I call customer care they say it will be issued within 48 hrs.

So can this issue be resolved?...

Didn't demand anything for free of cost I paid full money for scooter so I expect the new product but unfortunately I received the scooter with scratches and there are fitting issues on top of everything you people failed to provide customer service too.

I asked to replace my side stand because of which my scooter fell down twice due your side stand failure I'm not demanding anything neither begging....

I regret to inform you that today (31.03.2022) i called mobile on No.[protected], he said that Dheeraj Kumar speaking, Sales Manager [ it was available in google as Ola customer care]to enquire about the status of my Ola Scooter booking status, the person ask me to send the reservation confirmed receipt immediately is sent it on the above said mobile No., in few minutes they said that it is confirmed and the vehicle is ready for despatch...

Dear sir, I have booked Ola s1 you canceled the booking of Ola s1 and changed to s1 pro for same amount showing 100121 at the time of payment the amount got increased to 130764 kindly look into this master I have made complete payment but I want the refund of above that I have paid extra as soon as possible we have mailed but not a proper response from your Ola #i have a screen shot of payment asking of rs 100121 .
My mobile no for...

I booked my Vehicle on Jan 22, 2022 and still the vehicle is not delivered. If I write to Customer care, i am getting response as Your scooter is Registered and sometime getting response as Your scooter is Dispatched. So I am getting the right status and I am requesting them to call and update but no response. I have been following up this for last 2 months.

I paid 1, 40, 000 and received only the Insurance copy on March 7....

Hi I'm complaining against ola electric

Booked on 16th sep
Advance payment on 16th sep
Estimated dispatch date given 28 feb
Final payment 21st jan

After two months of final payment (down payment)
Their coustomer care doesn't have any idea.
There is no higher authority to escalate this to
Its almost over a month from Dispatch date....

I have cancelled my booking of Ola electric scooter on last week of dec'21. I have paid Rs.499 and Rs.20000. It has been 3 months of cancellation Rs.499 has been credited to my account, unfortunately Rs.20000 wasn't credit yet. When i send mail to ola support team everytime they respond will be it has been successful credit which is not done. Please 🙏 help me to resolve this issue...

My Ola Scooter was delivered on 11th February. On 9th March scooter is suddenly switched off.Not able to open the handle lock also. Called customer care number and informed. Nextday service engineer called me and towed my scooter to service centre on 12th March. That evening service engineer called again, and told me that the issue is simple, an update is required and will be done in 2 minutes.
On 14th March, I called him for the status...

I booked my ola scooter in September 2021 and made final payment on 3rd March 2022. In order to proceed further, I tried uploading my documents for registration purpose but unable to upload the same because of an unknown error. I tried everything from uninstalling the app and reinstalling it to trying to upload in all permissible formats within the permissible size but everytime the same error message is displayed. I tried contacting OLA...

I had Booked Ola EV on 17th July -2021 with an Amount of Rs.500.00, Subsequently I had paid Rs.20000.00 As requested on 16th Sept-2021 and Final payment of Rs.112123.00 on 28th Jan 2022. My Order ID OET-[protected]-LGW269. I had Not opted for Insurance from the OLA then.,
I received a call from their Customer support sometime in the third week of asking me to send across the Insurance copy for registration as i have not opted...

Dear sir/mam

Please tell me about my Bill and my payment

I am paid 140572
But I have received bill 123913 total Amount so please tell me about this
Order I'd OET-[protected]-PJO678...

I have paid full amount of money through net banking on 28 jan and today it’s 17th feb. they said it will take upto 3 weeks to get your scooter dispatched soon. Still it’s showing same as it’s almost 3 weeks. Please return my money deliver my scooter ASAP!!!...

I have made a payment of RS 500/- on registration and then paid 20000/- as advance and paid 119353/- by mode of Neft having UTR number BARBS[protected] and still after this I haven’t got any confirmation pls update us on the same booking order ID [protected]-IDR206...

I have paid full amount on 21st Jan and they told vehicle got dispatched on 31st Jan. almost 11 days completed still they are not aware where is the vehicle, seems with out vehicle ready simply send message like dispatched....

I have made full payment on Jan 21st and status says dispatched on Jan 31st. No updates from customer care, not allowing me to cancel the vehicle for refund and nobody knows where the scooter is. Its my hard earned money and keeping customer in dark with no real updates is fraud....

Order id:- OET-[protected]-TNW756
I have paid whole amount in November and Ola electric gave the delivery date as -November 31 and then it’s moved to December 31 st and it’s Jan -25 and there’s no update yet and there are not cancelling my order or delivering the vehicle. They are simply telling me to wait for few more days...

Fraud Dealerships for Ola electric scooter
Mail id fake- [protected]@olaelectricindia.org
This is big scam please safe anyone.
Don't transfer any money this fake company....

OLA ELECTRIC MOBILITY PVT.LTD is a fraud company do not transfer 45500 Rs...

Just few days before i filled up the my personal details on Ola Electric.com and very next day i got the mail about if i am interested in the dealership of Ola Electric.. i dint check the mail id and other details as mail was immediately hit my mailbox after applying on ola website. I filled the application received in mail and very next day i got the approval confirmation along with terms & conditions And asking us to deposit 45500 as processing...