Payback Complaints & Reviews

I would like to file my extreme dissatisfaction with PAYBACK Customer Service with reference to case number[protected]. Long story short. I have never received PAYBACK card (physical card) even though I am member for past 6.5 years. Also I have raised case to PAYBACK Customer Service care for at least 4 times asking for delivery of card. But every time they close the case saying that "Card was not delivered". But they never give me the...

Its a BIG BAZAAR CARD good for nothing. I have made online purchases with reference to PAYBACK for around 4000rs and I have got nothing. But I got 6pts for spending 600rs in BIG BAZAAR. Worst customer service and email support. We have to type in all details to their profile and have to raise a request for and have to upload the invoice. One at a time if not your mail will get auto rejected. And there will be no support through...

Hi all, I have redeemed payback points 200 to recharge My Vodafone Account but recharge did not happen and my pours have for redeemed. So i have tried with another 120 points that too wasted. I lost all the payback points but not recharge did not happen. Card number [protected]. Please resolve my problem. Revert Points as soon as possible Thanks....

I am writing this in frustration with the service I have been receiving from payback company that ICICI Bank is tied up with. Here is the issue I have

- I have never received payback card even though I have been using my icici credit card from last 5 years (since November/2006. When I had called payback customer service they took a compliant and said it will be delivered in few working days. Compliant number[protected] in Feb...

Hi
I am a payback member and my card no. Is [protected]. I am also thoroughly disappointed with payback customer service. I made a purchase of around 8022 rs ( which should amount to some 200 points) at big bazaar on 29/01/2012 and swiped my payback card at the counter but the payback points never got credit.

I informed payback customer care about it around 22nd february an they said that they will get back within...

PAYBACK Card number : [protected]

V-TEK 5 IN 1 TRAVEL CHARGER that has been delivered to me (payback redemption order: 717729) is not in working condition.

So, I have been cheated by Payback in this regard.

I have complained to the payback customer care over phone and there is no response for my complaint.

If this web complaint is also not addressed, then I don't have any...

Why am i not getting any reply????????

Regards,
Neel

From: nilmani ratnam [mailto:nilmani.[protected]@gmail.com]
Sent: 08 January 2012 17:16
To: 'Membercare Payback'
Subject: RE: 'PAYBACK=[protected]' Web contact enquiry : Others - Regarding

I do not know what is happening here, but now all of a sudden my primary card no [protected] login has stopped...

I have placed order for American Tourist Stroller to Payback to utilise my reward points awarded by ICICI Bank for their Credit Card usage who had tie-up with PAYBACK for redemption.
Based on that I have placed order through system and their acknowledgement detail given below.

Dear D NULL ANANDAN

Thank you for placing the PAYBACK redemption order listed below.

Please refer to your order...