Rapido Complaints & Reviews

Today on 6 August 2021 I took a ride at morning and till the drop it was fine. There is an option in the app for qr code to pay when u use that to pay that auto driver threatened me and harrased me and told u should use my personal qr code and pay I won't let u to pay in this and used foul words. Atlast he beat me and took the money from his qr code....

Rapido pickup person came at my place and picked the item that was supposed to be delivered at another address. But after sometime he just cancelled the booking and never called back to return the package or never tried to deliver it also.
Now, as I complaint to rapido about this after 4-5 days they are coming with the resolution of refunding me a sum that is nowhere close to actual cost of the item. And they neither contacted that...

I have faced a accident. My rider was wrost driving and he is argue with me. Please refund my monye otherwise my i take legal action....

Today i booked auto through Rapido app I made payment in online the driver droped me at the drop point and then he started scolding saying why did I paid in online I inform in that app I had that option so I paid
he said it is my auto you need to ask me before you pay he scolded using bad words. Please take action against this auto driver name is jeyachandran his auto vehicle #
TN22DQ5671...

Dear sir,
we have done a ride in Rapido ( HIRE BIKE ) on 30th oct. 2020 order no :- RD[protected].
in this we drive 22.63 km. in 52.89 minutes. we received payment only hours base but we don't received payment as per km. base.

in this drive make payment of rs. 99/- we don't received full payment in this ride.

i have already complain regarding for the same 3 times (30th oct, 31st oct. and...

Hi Team, captain ran away taking the Money from the CUSTOMER without completing the Ride, wat the ### is wrong with u Guys ......

I booked rapido yesterday. The ride amount was showing INR 17 and there was a cashback offer, after taking the ride INR 6 to be added to my wallet. However, here comes the surprise, the discount is already added in the invoice but the total amount is declared INR 23. Therefore I didn't get the cashback afterwards. When I contacted customer care they asked me to read terms and condition. After arguing with them continuously they agreed to...

Rapido bike service for transport is very worst. The captains are very rude and worst. They don't even how to identify location when book for the service. The people are too lazy and too neglected and wasting too much time of customers. They were became psychiatric and unnecessarily torchering customers during late night hours journey of customers. I can't understand why people are playing with customers emotions. They don't...

Aniket halder (Wb20ba4733 - tvs jupiter) denied to pick me up from the location and also denied to cancel it, himself and insisted that i do it, from my end!
Sharing the screenshots to prove the same, and i also have audio records for it.
Rapido did not have a proper complaint portal to resolve it.
(Attaching one such screenshot)!...

All the rapido drivers near ienergizer sector 60 during 2:30am at night. All of them charge extra, at least rs20. I usually give that to them and they would take me offline however today thy asked for rs 50 more and that just pissed me. Its my job and i cannot pay this much everyday. When i opposed the extra fare one of the captains there started shouting and saying stuff like we are not forcing you to ride with us, and you go however you...

Dear team,
Am just taking a ride aictsl to jhabua tower in indore and mr. Rahul trivedi was on driver on bike number mp37mt9333 and in my mobile rapido app showing vivek trivedi but there is changed the person and that time he pick me aictsl to jhabua tower that time mr. Rahul trivedi is fully drunk and he is not follow any kind of traffic rules and i try to call rapido help line number [protected] and [protected] both numbers is not...

Today i booked ride to castle street captain called me and confirmed with me about payment option when i informed him that i opted online payment he disconnected call and started trip without me.
I tried to call him but his call was coming busy continuesly
And i was unable to take another ride as well as i was unable to cancel ride
Later he ended trip and from my account amount debited its really very bad experience...

Hello rapido experts,
I have taken ride at 12:30. Journey started even i got dropped at my location. But application strucked as journey started. Till now it is ahown as Journey started. Fake rapido
Fake promotions
Taken two rides other two rides will be free as they said wantedly they have made ### in application.
One of my friend also recieced the same thing...

Hi There

I took a ride on 4th April 2019. I have booked the cab with depicted amount as Rs. 67 and my payment mode was PayTm. However when the journey was completed, it was showing to the captain that I need to pay the amount in cash and that too Rs. 80 but not Rs. 67. I have paid him Rs. 80 in cash.
Then I have raised a ticket #514672 where I have requested to refund me the differential ammount i.e. (80-67) = Rs. 13....

On 23rd april 2019, i had booked a ride from my office to home from rapido app. The ride cost was 38 and my paytm account was linked. The driver "anil goud" accepted my ride. He was far from my location. Suddenly i received a notification that my ride was started and immediately ended. An amount of 135 was deducted from my account. I was charged for extra distance too. This means the driver was a fraud guy. I had immediately raised an complain...

I have booked a ride from manyatta tech park to kagaddaspura in bangalore... The driver called me and said that he couldnt pick me up and asked me to cancel the ride... It was his mistake for not picking me up... So why should i cancel the ride? He was continuously calling me to cancel the ride and then i cancelled the ride... After he sent me messages that was very abusive... He scolded me with very bad words... I have mentioned this issue...

I want to share a fraud that happened today with me
I was going back from Jalandhar to Ludhiana from college back to home and
It was late 9:00 pm and no auto and bus was going towards my direction
So I tried to book bike through rapido
When i booked the ride I was having troubling with my network
But somehow it got booked.
The rider contacted me and asked me where i want to go and i shared my location...

Ticket number #490594 booked from mobile number [protected].
On 23-march-2 19 i took a ride from jharsa rd, housing board colony, sector 31, gurugram, haryana 122001 to iffco colony sector 17, gurugram, haryana.

The charge they showed me rs 41 and around 5km.
But after ride they deducted rs 279 from my paytm wallet.
They are wronly charged for 52km instead of 5km hardly.

After raising ticket...

Dear Sir,
It is reference to ORDER/BOOKING ID : RD[protected] on Dated 28th DEC.2016, i am using Rapido from IDR, Sect.14 to DLF Primus, Sec.-82A, total route as 14.5KM (Pl find attached goggle roué map) as your charge 10(booking amount)+75(per KM, 5x15km =75) =Rs. 85 .00 but total amount Rs. 111.00 recover from me by you concerned, total = Rs.26 .00 extra recovered from me....