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Truecaller Complaints & Reviews

M
Mahesh Bommineni
from Tirupati, Andhra Pradesh
Feb 22, 2020
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true caller trying to misguide and trying to loot money

I get messages from jio network but in truecaller it shows bill due and ask to pay, i don't have any pending bills but truecaller forceful shows bills due in the name of jio. But when i seen in normal message it doesn't show. Truecaller trying to loot money by showing wrong bills. Please check the difference between normal message and truecaller message in my attachment pics....
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D
Dilkhush Pandey
Jan 23, 2020
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truecaller issue play store not download truecaller

Address: Mohana road lokdeep public school Yadav colony, 121004
Website: Www.crime barnch.com

Sar mein play store se truecaller app download kar raha hun lekin play store se download nahin ho raha hai fir main google chrome se download kiya to download hua jab maine caller ko open kiya to open nahin ho raha hai close app close app likhkar a raha hai bar bar message kar raha hai please contact me phone number[protected] please contact me urgent me immediately...
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Bilal Mirza
from Mumbai, Maharashtra
Oct 3, 2019
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stealing by bank account details

Address: Muzaffarnagar, Uttar Pradesh, 251001

I just ordered food from zomato and got a message saying that your balance is so and so from the bank since i used my card.

After i got message from bank (I. E for money debit) truecaller notification just popped up showing my remaining balance in account, but how??? I didn't connect my bank account with truecaller, i didn't use truecaller upi, still truecaller is able to show my balance, how??
Is truecaller stealing...
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S
Shil Patel
from Mumbai, Maharashtra
Sep 30, 2019
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bill pending and money debited

I have proceed UGVCL bill through true caller pay on 18/9/2019 at that tom money debited and payment status pending. today status is still pending for payment UGVCL bill and money not refund. I contect UGVCL Complaint but he said your bill due in their data mens money not transfer to UGVCL from True Caller pay
Consumer no - [protected]
Value -1676...
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T
tarunshukla4
from Noida, Uttar Pradesh
Sep 20, 2019
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money transfer showing pending but deducted from account

Address: Lal kuan, Ghaziabad, Uttar Pradesh, 201009

I have sent the money from true caller which is 500rs on 19 sept 2019. I have sent this amount to one of my friend and the payment is showing pending from last 18 hours but the amount is deducted from my account at the transaction time. I have sent this amount through the upi and the upi i used is of google pay. Please help me out to refund this amount to my account. I am attaching the screenshot with this....
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D
Debanita Bhowmick
from Mumbai, Maharashtra
Aug 30, 2019
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my name shown in a derogatory way on the app when i do not have an account

Dear team,

I called my teacher on 30/8/19 at 19:45pm. Before this, i did not have this app. My name on my teacher's phone appeared as "unlucky [my name]". I feel very uncomfortable. My number and truecaller caller name was somehow manipulated, even when i do jot have an account on the app. Please deal with this breach of my security urgently....
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L
LEKHANA Silky
from Delhi, Delhi
Jul 3, 2019
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am complaining about money transfer

Am send money to the another person
But they not getting money am transforming 1000 rs 20 days back
But receiver dint get money but in my account money deducted please solve this problem as soon as possible otherwise complaining bad about this application and I request you please solve this problem and send money back to my account
Thank you...
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R
rajat47sharma
from Pune, Maharashtra
Jun 28, 2019
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failed payment not refund till time

Dear sir,

I am done 5 time a recharge of dishtv with the help of trucaller but transaction failed every time & amount debited also from my account.

Please find below transaction details for your reference.
Please solve this issue & refund these amount asap.

If any doubt please call me : - [protected]...
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U
Umang_Prasad
from Kolkata, West Bengal
Jun 5, 2019
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charged twice for premium subscription

I'm premium customer of truecaller from 2018 (June).
Yesterday on 4th june, 2019, i was charged ₹270 and again today 5th june, 2019, ₹270 is deducted.

Please help me in getting my refund of ₹270 which was charged twice instead of once.

Mode of payment was credit card.

Name: umang prasad
Registered mobile number: [protected]
Email id: [protected]@gmail.com...
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It came under my attention that someone else's name appears on true caller, while it is a business number/s. The name of the person on true caller is not even a director of the company. This is a very sensitive matter and need your urgent attention please take note that you will be kept liable for any damages caused if not rectified within 24 hours....
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M
Manish1119
from Mumbai, Maharashtra
May 18, 2019
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misuse of close number for criminal activity

I had old reliance number at present not working but someone used it for criminal activity and still it display their name, want to change name, kindly suggest
My old phone number is [protected] by the name jagruti pathak but a person by the name manoj rawat used it for criminal activity, now even if number is not in use truecaller showers name jagruti rawat... We wants to change name of display in truecalker...
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B
Breathless Haider
from Mumbai, Maharashtra
May 10, 2019
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funds issue

Address: khrew, 191103
Website: TrueCaller

Dear team i have rs 1100 on 1st may 2019 to my friends icici bank account from true caller through upi but my friend didnt got the money yet, the transaction has been successfully sent but the beneficiary didnt got the money yet, now i have contacted to the truecaller support they qre telling the transaction has been successfully sent to the beneficiarys account but my friend didnt got the money yet. Yestrday i have them the statement of...
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S
Shal2536
from Vasai-Virar, Maharashtra
Apr 6, 2019
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fraud customer service

First they deduct my money without authentication plus they deduct some processing fee also.
Second of all truecaller do not have their own customer service, it seems like all frauds are there to sue you more, and if you call them for refund they instantly asks you to download remote control application plus they will ask your atm pin. Please be aware from these fraud companies.
For more info, truecaller takes various of permission...
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J
Jackiee Solanki
from Ahmedabad, Gujarat
Mar 13, 2019
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electricity bill

Address: Ahmedabad, Gujarat, 382210

I have paid electricity payment via truecaller app but my transaction has been failed and my amount has been debited in my account. I have call to customers care for truecaller i have told me remaining amount has been deducted and then full amount has been credited in my account but they have no amount in my account. Upi reference number[protected] and bbps transaction id-ic[protected] kindly humble request you to take these steps to take...
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S
Shaikh@786
from Mumbai, Maharashtra
Jan 13, 2019
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spam my number

Address: Thane, Maharashtra, 421301

I have been using my current mobile number since last 10 years. Despite being a genuine person my number has been listed as 'spam' by 17 people on truecaller. I have attempted unlisting my number from truecaller numerous times (https://www.truecaller.com/unlist) but nothing happened - even after several months o[censored]nlisting attempts.

I then lodged an official complaint with truecaller but they are saying that they cannot do...
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H
Hitesh Mamodia
from Gurgaon, Haryana
Jan 8, 2019
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electricity payment pending

Address: New Delhi, Delhi, 110045

I have paid electricity payment on[protected] paid on 2640 via truecaller app but my transaction has been failed and my amount has been debited in my account. I have call to customers care for truecaller I have told me remaining amount has been deducted and then full amount has been credited in my account .but they have no amount in my account. Kindly humble request you to take these steps to take my money as soon as possible......
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R
Ravi MAnsha
from Lucknow, Uttar Pradesh
Dec 5, 2018
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regarding funds transfer

Address: 226010

Hi
It's regarding an online transaction of transfer of funds for a coliigue of mine who transferred funds to his friends account, his account has been debited with funds of 3000 but as it was supposed to be credited to friends account has sthill not been done even after several complains
Or should I lodge in consumer forum regarding this because no action is being taken
Thanks
Ravi Mansha...
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D
Dr.Rakesh Trikha
from Gurgaon, Haryana
Nov 22, 2018
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debited my account

Address: New Delhi, Delhi, 110060

Every month true caller is deducting rs.31 from my card without my authorization.
This has made difficult for me to issue a cheque to my bank whose credit card am holding for rs.31 every month.
True caller is anyway not authorized to deduct payment from credit cards unless authorized to deduct forever.
How do i penalize true caller for this harassment?...
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G
Great Seven Studios
from Kolkata, West Bengal
Oct 23, 2018
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fraud call and unable to make as or remain as fraud or scam

Address: Kolkata, West Bengal, 700012
Website: www.truecaller.com

I gotta a fraud call stating someone has taken loan keeping me guarantor.. I asked abot how he kept me gaurantor which document or signature you have that rahul who claim to be from pay me india according to them its a app has started shouting at me.. Abs some zeeshan chowdhury as taken loan against my name as a gaurantor. It a pure casre of scam and fraud.

And when i tried to rename it as scam truecaller is not allowing me.br...
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S
SUMAN CHOWDARY MUDDANA
from Hyderabad, Telangana
Sep 3, 2018
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mid profession tag lead to prestige & professional issue

Address: 500017

Hello his is about TrueCaller, this is to inform you that I am going to file case proceed legally, because I am neither related to Caste/Community of Barber nor my profession is Barber, while searching my number in True caller it is showing [protected] as Barber in profession. Such irrelevant tags causes Damage to my prestige. Change immediately on priority basis.if not legal action will be taken....
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M
Manisha Patel7737
from Mumbai, Maharashtra
Aug 9, 2018
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different name display

Address: Mumbai City, Maharashtra

Dear team,

My friend phone no.is [protected] but it is displayed in true caller as mayur solanki but my friend name is sapna tiwari .

Please update the same as it's create confusion and misunderstanding and my friend is suffering due to this

Screens hot is attached for your reference

Regards
Manisha patel...
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N
Nikhilesh Nikhilesh
from Hyderabad, Telangana
Jun 16, 2018
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professional subscription mislead

Website: www.truecaller.com

I took truecaller professional subscription for one year and the features were mentioned as
1. Advertisement free
2. 30 contact request per month
3. Pro badge to the profile

Above third point was not satisfied
I was no given pro badge for the money i paid and even 30 contact request were not given
My main requirement is pro badge for which i paid money and truecaller company betrayed me...
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MITHUN DAGADAPPULA
from Gudivada, Andhra Pradesh
May 9, 2018
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fake caller id's

Address: 520008

Dear sir i am using true caller application which available from google play store. We are suffering from fake calls and unable to answer a particular call from the number showing fake caller id in true caller application.

I request you please take necessary steps to prevent fake caller id from true caller.

Some people are taking advantage and misusing the calls and changing names in true caller application....
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A
Ankita712
from Mumbai, Maharashtra
Apr 27, 2018
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my picture saved as my true caller id

Address: Mumbai City, Maharashtra, 400006
Website: truecaller

I recently learned that a picture from my social media has got saved in true caller. This is invasion of privacy. I have never added such a picture on true caller. I am extremely uncomfortable that random people will view this picture. I would like you to remove this picture and ensure it is not visible to any person - known or unknown. It is extremely personal....
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T
Thomas1035
from Punalur, Kerala
Apr 19, 2018
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listing my number wrongly and unauthorizedly

Website: truecaller.com

I have subscribed a vodafone number [protected] from vodafone store linking and submitting my aadhar on 15/02/2018, since then i am using that number. Truecaller.com is showing the photograph and name particulars in their app of a different person in their list, and whomever i call who have downloaded the truecaller app shows a different person's photograph and name, and they are asking if i have stolen that guy's mobile phone. I have installed...
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S
sowmya rajan
from Ernakulam, Kerala
Feb 3, 2018
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getting error while register my number

When i am trying to register my number in true caller always showing that u exceed ur msg or call limit please try after 24h but even i didnt get any msg or call from true caller side. 2 days it showing like this. Please inform how to solve this issue and register my number. I am trying this from 2 days back. Now also i am keep trying. I download application from google play store then i downloaded from truecaller site, fb etc but no use...
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L
Lerize Weatherhead
Jan 23, 2018
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another company listed their number using your name

We notified truecaller that a company was listing their number under our company name. We don't have a truecaller account and didn't create those details so we requested that truecaller correct those details because the number (+[protected] belongs to a company called biz facility (https://www.bizfacility.com/contact/). they are sending unsolicited calls to people and when the people look up the number on your app they believe that...
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M
Maven Infotech
from Delhi, Delhi
Jan 4, 2018
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incorrect and incomplete details of the company are updated.

Address: Kolkata, West Bengal, 700156

Hello,

On 28th of december'17 i raised a ticket, (Ticket no: 312206) on behalf of my company as the names and the details provided on their database of our company was either incorrect or incomplete.

They reverted with an automated mail but that was the end of the discussion. No further effort was taken form their side to even mail us back or get in touch with us by any means of communication.
I also...
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A
abhimanyu.sharma
from Ahmedabad, Gujarat
Dec 20, 2017
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wrong name entered in the software by someone, truecaller not working, no support

Address: Bangalore, Karnataka, 560102
Website: www.truecaller.com

Hi,

Its been 2 months i have facing this issue, that somebody entered wrong name to my number - [protected].
I raised hundreds of complaints with this swedish software company - truecaller, but they are not doing anything and doesn't reply properly at all.

All the details, including phone operation and location are all wrongly updated.

Request you to look into this and clear all wrong details...
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A
akhilgupta3731
from Alot, Madhya Pradesh
Dec 6, 2017
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my mobile number shows different name in truecaller

Dear team,

Kindly note that I purchased my airtel SIM having company no. [protected] for almost a year back which is showing as Rafeeq under true caller app but my name is AKHIL GUPTA. Dear sir I am getting frustrated by unauthorize calls every now and then.Also so many persons doesn't attend my phone as it shows a different name in true caller. As true caller is used by thousands of people due to these name misunderstanding...
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