Viral Deal Complaints & Reviews

I ordered a portable air conditioner and it came damaged. I sent a request for refund but they refused and assured that they will provide a good replacement. Second time also the product came damaged. They asked for invoice and photos of the product and asked me to send it back to the company. I asked for a refund first but they stopped replying after that. It was a really expensive product and i am expecting my refund back. Is it possible...

Usb rechargeble portable juicer are not working properly. I purchased it 7/04/2019. Its order no. Is vds6549. Usb rechargeble juicer are not working properly. I charged it fully after that i will using it than it was not running properly. Please solve my problem as soon as possible. And give proper guidancd for running this usb rechargeble mixer grinder....

Order id : vds38379. Damage order delivered
I had attached photo and invoice copy also for reference.
I had shipped the product dtd. 02.05.2019, as received mail from [protected]@viraldeals.in, and request given on mail and on call to replace it on urgent basis i have to gift it, but product was deliverd but nobody contacting for replacement, calls not received and no revert on mail.
Please resolved it on priorit, expecting...

I have received a damaged product recived, i have dropped an email to the customer service they asked me to return the product so they will refund or replace, i have returned it and did not get refund. They are not responding to my email or calls. I want to give complain in consumer court. This is a fraud company.
Below are their details

Teekart, #3415, mubarikpur, mohali punjab, 140201, india, mobile no. : [protected]/[protected]...

I have ordered a abdominal belt ... And I am not satisfied my product and I have not received cash back of 500till yet
So plz give me the feedback and change my product also
Order id. ORDER #VDS16471
Plz plz refund and return my parcel fast
Plz plz mere money refund kre aap log Mai bhout abhari rahungi one month we ziyada ho gya a sir /ma'am please I am requesting you......

I'm kunal bendekar pune, maharashtra. I've ordered steameasy - power of both iron and steamer from viral deals. Saturday[protected] the product was delivered and when i opened that it was a damaged product and all the parts are creating loosening sound. For that, i went to the website and then i mailed them and even trying to contact but they are not replying me. My order id is (Order no. #vds43728). I want to return it immediately and want...

Order #vds51508 is confirmed and paid online for steameasy - power of both iron and steamer! × 1 on 26/04/19.

And today is 05/05/19. It is supposed to be delivered but not yet, and there is no proper communication too. Also i'm not hoping that i'll recieve my order. I want to know status of my order. Even i mailed but no response. Otherwise i'll complain in customer consumer court....

Your package was sent to : dwaraknad magunta reddy reddy 1-c, vaibhav enclave, magunta layout,, next to venketeswara swamy temple, [protected] nellore andhra pradesh 524003

Items in shipment
Product name quantity price discount subtotal
Posture now - relief from bad posture and back problems 1 980.36 0.00 1098.00
I have been sent a small size, i need a xxxl size,, please do the neeffull...

I have ordered for arc handy ac on 13/4/2019 for an amount of rd.2499.99. I have made online payment which they acknowledged thro mail. On 23/4/2019 i have received in damaged condition and returned thro dtdc courier for which i paid rs.480/- i have forwarded photos of damaged item along with courier receipt for refund. Later on they acknowled to having received item on 26/4/2019 i. E. On friday. Since then i have been mailing them for refund...

The specification given was 6 blade juicer, however i have received a 2 blade juicer which is cheap. Kindly replace or refund the balance money. I have paid rs. 1299/-. The advertisement appeared on facebook and was completely misleading. I was shocked to get such a cheap product at a high price. I am expecting a refund of money immediately or a replacement....

I had ordered dermcol hide but i was delivered with charcoal face mask and even i had ordered uv led mosquito and bug zapper which is not at all working it's all waste. They attract people by showing discounts and also they r not worth. After seeing the product i saw the review and most of everyone is saying it fraud company.

Even i tried calling and texting through e-mail but no nothing is getting connected...
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Delivered wrong size of the garment and the daddy duster also is faulty. Noone responding on email neither on helpline. Fraud company... Do not order anything from this site..   replace all...

I have been received consignment under damaged condition which has damaged AIR COOLING FAN's out flow grill and even started water leak so requested to please arrange to pick the same and cancel my order.

Items in Shipment
Product name Quantity Price Discount SubTotal
ARC Handy Portable Air 1 2117.80 0.00 2499.00
Total 2499.00

Kindly reimburse the payment asap....

Sir i ( ANITA GOGNA ) give order of DERMACOL-1, But i received Charcoal Mask Cream on dated 29/04/2019, so please change this item.
Date 29/04/2019
Order # VDS48205
AWB #[protected]
ITEM :- Drrm Col - Hide unwanted acne, scars, tattoos
please change thease item as soon as possible, and give us your land line or customer care phone number, thanks...

I'm dr sudeep manker, city dental care, bhopal, madhya pradesh. I've ordered steam easy iron from viral deals. Yesterday the product was delivered and when i opened that it was a damaged product and all the parts are creating loosening sound. For that, i went to the website and then i mailed them and even trying to contact but they are not replying me. My order id is vds42094. I want to return it immediately and want my money back i. E 1698/-...

On 26/04/19 i received arc handy cooler. It is defective product. There is no adopter and only usb lead was found with it and it is not working. I made payment rs 2499/ on line. I have tried many time to contact on customer no but is not working. It is fake no. I have also mailed but no response. I have been cheated, it is horrible company. Now i am not understanding whom i should contact to get my hard earned money back....

I have ordered and received the order no vds 32961
But the item is damaged on arrival.

Please give a replacement or refund
Shipping address
Dr ramprakash d
[protected]
Veterinary hospital
Kempimajalu
574241 uppinangadi ka
India

Billing address
Dr ramprakash d
[protected]
Veterinary hospital
Kempimajalu
574241 uppinangadi...

I have order below items from viral deal. They have acknowledge my payment. Still not received the product and tracking page is not working.

Order details
Order id: [protected]
Date added: 16/03/2019
Mobile: [protected]
Epayment received

Refurbished redmi note 4 luck by chance sale!
Sub-total: rs.2, 599
Shipping cost: rs.150
Total: rs.2, 749...

It's is worst product i have ever seen... Is there any option to return it... Customer care number went wrong... So what can i do with it.. How to return my product... It cost about 1098... I can't loose my money... If this is the thing then why do you give adverstiment... Even though i have emailed they did not gave any response... Is this the way to respond to customer......

It's is worst product I have ever seen...is there any option to return it... customer care number went wrong...so what can I do with it..how to return my product...it cost about 2600...I can't loose my money...if this is the thing then why do you give adverstiment...even though I have emailed they did not gave any response...is this the way to respond to customer...

I have ordered online daddy duster on 10/04/2019. The product delivered on 16/04/2019 in morning. After seeing it the product is not as per my specification and not as per my quality. I want to return back the same to company and drop a mail for the same but it is not replying nor helpling me in resolving my issue. The company is making fool to every one what you see is not what you get and there helpline no is not working and there is no...

11/07/2018 ordered this product (Order # 9251-vd) for $149.94 which was taken out of my account in november 2018. Spoke with usps supervisor on 01/28/2018 (Case # hq[protected]... Tracking # lw[protected]cn indicated the package arrived san diego 01/18/2019... Then went to los angeles 01/19/2019... Then said "in transit to next facility"?? I emailed viral deals on 02/22 and 03/06 and again on 04/09/2019 a person called mary responded with a...

This company is horrible. I bought a red lighter cellulite wand for 150$ at Christmas time. Didn’t receive it until February and tried to return it because it did not turn on or work and they told me in email they are all checked before delivery assured me it worked fine. Never ever order from them. Dealing with Viral deal was very unprofessional and they did not care about me getting a defective product what so ever. It’s soujds good...

I paid rs 1599 for steamer in viral deal almost 1 week before but can't contact customer care and didn't get any message of tracking my order. Plse help me as there is no msg of confirmation in my mobile or mail and rs 1599 has been deducted from my account. I have no idea what to do next atleat the money should be replayed.. I am expecting that my problem would be resolved soon....

Ordered massage cellulite item. Charged $149.94 on nov 23/18. Returned jan 10/19. Rma9883603. Delivery signed for by maria on jan 11/19. Copious emials. No contact no refund. Guaranteed refund by merchant. Viral deal.
Facebook suggested an investigation small business.
I searched address.. An apartment tampa fla. Returned to 5004 e fowler ave
Unit c 362, tmap! Fla. 33617
I want my money back.
Is this...

Wrong product delivered yesterday by viral deal (3rd april).
Call centre not picking up phone and online numbers provided are wrong and no one picking it up or those pick up say its wrong number

Not sure how the replacement will happen

Shipment details

Order id : dd193462
Courier service company : delhivery
Awb no. :[protected]
Quantity price discount subtotalbr...

I ordered a slimming product back last october 2018
Two months later i found out that it had arrived at my apartment building with no flat number so was sent back to supplier
I emailed them and a lady named mary said she would look into it
A couple of months later i emailed her again and she said she would act upon it
Last email was early feb
She was to look into why
Now mid march and when i tried...

Purchased ultra slim product as soon as i received it i contacted the company to return the product and it took 3 weeks before i heard back from a live person all the response came from a generated message i have been back and forth sending emails while they keep trying to convince me to keep the product i never even used it and it took them forever to send it to me so by the time i received it i no longer wanted it it cost a 150.00 dollars...

Please i want an answer from my request for refund of $107.47 for above item. I sent this message on january 23, 2019 but until now there is no feedback from your end.
Again, please send my refund of $107.47 on this address:

Lilian amoroso
14019 entrada drive
Orlando, florida 32837

This is my first letter of complaint last jan23, 2019:
Subject: request to 50% refund worth 107.47 of...

I purchased a cellulite reducer ultrasonic™ slimming cellulite remover
From viraldeal for $291.44 november 10, 2018. They said it would be here before christmas so i can give as gift. It arrived in january 12, 2019 i returned it right away to the below request.

In order for us to process a refund, you will need to return the item (S) back to us. Please follow the steps here to ensure your refund is processed.
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