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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

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BYJU's reviews & complaints page 57

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A person named Mr.Ginish Vadera (Mob. No. [protected]) told me that he is Senior Education Counseller Byju's convince me to purchase a subscription for my daughter Tanushree for class 2nd to 4th as on dt. 03.04.2022. He told me that if I purchase subscription and I am not satishfied then I can cancel the subscription with full refund. I had purchased Subscription for Rs. 56000/- for which I had paid Rs. 5000/- through Debit Card and he arrange...

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Wo don't want to study with byjus live classes . We are not comfortable with it so please return it and refund my money...

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Address: Joseph Nikhil, pulickal house, kandakkadavu

My self Joseph.
I joined byjus Ias coaching in 18 February 2022 and paid 5000 for the first payment. And I get tablet and textbooks after one week. On March 30 i approached them to cancel my subscription because of financial problems. But they didn't replied properly. Now I got messages back to back for pay the emi due.
Now I'm in a financial problem and i cannot pay 4164 rupees. I want cancel the subscription completely....

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Address: Byju's 2nd floor,tower D IBC knowledge park ,4/1 Bannerghatta main road , Karnataka, India

Website: Support@BYJU'S.com

Sir I buy a course of Byju's classes 10 th but on my up board exam time no support forum Byju's mentor please don't cut the EMI on my father bank account...

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Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

I've purchased BYJUS PREMIUM KIT for Class 7, 8, 9 and 10th.
And in starting I just got my tablet and nothing else.

I started learning, and then after 2-3 years, one of my friends also bought it and received all the study materials, hard copies, everything but I haven't received any for 7th, 8th, 9th and 10th Standard.

As I've not received anything from them I want a refund as I've paid for that but...

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Address: Selaiyur - Chennai

Hi,
Byjus Selaiyur - Chennai - Tamilnadu Approached our Appartments for conducting the marketing activities in early March, it was organised . They made change in the bill for more than 4 times, the last bill there was a mistake from our end on the date .
Mr Anto Moros ( [protected]), not clear about his position, but his attitude in speaking and giggling in between, making fun on the other person on the otherside and talking...

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Sir,
This is to inform you that i've been trying to contact with my mentor since many days. But even after repeated calling, all i listen is "press 1 for the call back". I've done it several times but got no calls back! I don't understand the procedure for the queries and phone calls with the prescribed mentors. So it is my sincere request to you that please appoint new mentors for me or ask my mentor to contact with me as i have...

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Sir I have taken this course for my child . through Mr Aman Monga and I have pay 5000 through Paytm and rest 41900 through my credit card but after 7 days from taking this course my child is not satisfied than I call Mr Aman and say pls refund my money as soon as possible. He says ok with in 10-15 days money will be back but my first installment of credit card is also come and than i talk to Aman he is saying we will refund all from now no...

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Address: Madurai annanagar branch office

Im not satisfied with this course .but they are not ready for cancelling my course. They are speaking very rude i need to cancell my order it not exceed 30 days...

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Address: B 52 sbi qrtr mumbai

Sir I have wrongly registered with byjuice scholar plan of IAS.i am not Interested for byjuice tablets course. I told many times to counselor.but Stil pressrise for loan consent.once a loan of rs 50000 will start.how can you close and cancel loan by pay only 5000? if close and settle my CIBIL will effect.i am working with SBI.i know all process of loan.
I have asked senior councillors to sent me monthly magazine of course materials.but...

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Address: Headquarters: Bengaluru, Karnataka, India

I want to cancel my admission, I have complained many times for refund and cancellation of admission but no response has come till now.
I sent more than 15 mails to [protected]@byjus.com and tried to reach on customer help line numbers [protected], [protected] with my registered mobile number however its connecting.
This is my second complaint, they marked resolved my previous complaint without solving the issue....

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They will take so much time when processing cancellation especially refund
It's headache to get refund from them
Total scam
The best study Is self study
Don't buy their expensive courses they will just do business n con you...

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Address: Bengaluru, Karnataka, India

Website: byjus.com

I Subscribed Byjus plan around 15 days ago and raised cancellation request within 8 days due to some various reasons. I sent more than 20 mails to [protected]@byjus.com and called to Byju's call center more than 50 times, they are not responding and not saying anything about my cancel request.
As per their policy we can cancel the subscription within 15 days then we will get our money back but in real time their service is very bad,...

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I want to cancel my course and want my refund from BYJU'S. When I mail them and contacted them via their customer helpline number but they are just they'll contact me within 24 to 48 hours but it's more than two weeks since they didn't contact me yet. I haven't received any call from them. One of their employees told us they will cancel the course and let us know within 24 hrs that has been completed 3 days ago As...

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Dear Team,

My Sister Join the Byjus

She like to cancel the Byjus Course i have send Cancel request as per the Byjus Senior manager advice he accepted but now they asking me to pay

Please help me

She is getting calls from unknown numbers...

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Address: Bijnor

Website: Byjus

Some of your Byjus teacher are giving tuitions and part time school...is it your norms......

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Address: Banglore, India

Receipt / Application No.- TNL[protected] Dtd. 13-Feb-2022.
Amt paid to Byjus - 1, 20, 000

Cancellation of the product requested within 15 days, still am waiting for my funds to be credited.
Received call from your team saying that the NEFT details provided by me is not working and hence provided cheque leaf as well. Again received call saying that it is not working.

Have provided two different...

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Hello
I have purchased learning program on 21st March 2022.
Byjus have promised for return and refund if made within 15 days.
Today is 13th day so I called and mailed.Our mentor replied that we will not give u refund eventhough 15 days not over.
But I have mailed them 5-6 times they didn't give any reply.
On custercare nobody is receiving my phone .They have blocked it.

Pl do the needful .br...

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Hello
I have purchased learning program on 21st March 2021.
Byjus have promised for return and refund if made within 15 days.
Today is 13th day so I called and mailed.Our mentor replied that we will not give u refund eventhough 15 days not over.
But I have mailed them 5-6 times they didn't give any reply.
On custercare nobody is receiving my phone .They have blocked it.

Pl do the needful .br...

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Address: KOLKATA, NEW ALIPUR 700053

Website: www.consumercomplaints.in/new_complaint/#

I have purchased the product one week back the said modules and mentor support are not synced with oxford books (CBSC) which were discussed in counseling and no mentor support was received except one customer support number, most of the days this number is out of reach. I sent a mail to byjus support team/[protected]@byjus.com for a refund of the amount .case was raised within the time as per guideline ( before 15days of the product purchased...

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