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byjus.com
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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 56

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A
Archanasaravanakumar
Apr 14, 2022
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Course Cancellation & refund

We have made the registration on 13th March 2022 and started to attend the classes from 21st (monday) to 30th march Wednesday attended only 7 byjus classes. On 4th April we have mailed to cancel the registration and not able to attend the class it came as expired subscription. And there is no response from byju's team so i have mailed the details again on 6th April to support & Cancellation team. And still date i have not received any feedback....
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M
Mansi@13
Apr 14, 2022
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Cancel the stop charging

Address: D-11/1 TOMAR COLONY BURARI , DELHI-110084
Website: byjus

I had applied for online preparation for NEET preparation course at byjus since the schools have reopened I want my ward to attend offline classes that from them only not from others for that I have called them numerous no. Of time I have mailed them but there has been no response from their side, at the time of admission they promised to be supportive and now they are not even picking up the calls. This is extremely shameful that they are...
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J
Jainama mohideen
Apr 14, 2022
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Not interested to continue with byjus

I'm not interested to continue with byjus. I want my fund return and cancellation the course because of the student not interested to attend NEET r JEE. Please do consider our problem...
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R
Rao Shuaib Khan
from Haldwani, Uttarakhand
Apr 13, 2022
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Not cancelling order after much efforts

Address: B8, Judge Compound, Agra 282003

Registered No [protected]
Faaiz Akhtar
Afzal Akhtar

I m trying to cancel the order since 30march 2022 through Mentor, emails at support and cancellation, customer care calls, etc but greedy Byjus is making me fool and not responding and deducting money. My counsellor Suyansh Shukla told me that I can cancel till 7 April 2022 (he misguided me and fooled me)
Please cancel and refund my money...
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A
anand8812
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Online class registration cancellation

Dear Sir/Ma’am,

My ward Prakhar Singh is enrolled for BYJU’S online classes. From fee perspective I have opted an EMI option of an amount Rs. 5339 which is already paid until April-2022. Due to this Pandemic I have already lost my job and still struggling to get new job so facing monetary crunch. Hence I am not able to arrange money for further installment.Therefore i requested them to cancel the registration of my ward...
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C
Chandra Prakash Jha
Apr 13, 2022
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Regarding cancellation matter

Sir I've been calling and mailing in byjus from last several days with regard to my cancellation matter of classes but neither I received any call nor satisfactory mail from your team. I had even sent all documents which I was asked for by your team and then I received one mail that I'll be receiving one call within 24 hrs but still didn't receive any . I'm highly disappointed from your team . But still hoping for positive response from your...
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N
nssoni
from Hoshiarpur, Punjab
Apr 13, 2022
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Misselling, Cancellation And Refund

नमस्ते,

मेरा नाम NARINDER SINGH, मुझे Byju's की तरफ से miss selling किया है!

NARINDER SINGH

STUDENT NAME - AMANPREET KAUR

COURSE CLASS - 8-9

E-MAIL - [protected]@gmail.com

Counsellor - DHEERAJ ( TNL[protected]

हमारे यहाँ local MORE mall में मुझे approach...
+3 photos
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M
Mohit FF
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Want refund and cancel the course

I bought the course in February from byju.. I took trial classes but i faced problems in taking online classes.. I unable to understand topic. And the financial conditions of my family are not good. That's why I want to cancel the course and want my refund back.
I tried to contact counselor and customer care through call but I did not get any response from them....
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S
Shweta Pednekar
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Tab is not charging

Address: 2/214, shivam building, B.M.Marg, elphistone west

Saiksha pednekar
v standard
the tab is not charging after long time i am complaint but not response...
+2 photos
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N
Nuzhat Parveen
Apr 11, 2022
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I'm complaining about the money which I have paid to byjus now I want it back

Address: think and learn pvt ltd 2nd floor tower D, IBC knowledge park 4/1, Bannerghata main road, Bangalore-560029 Karnataka KA
Website: [email protected]

Date of incident: 30 March 2022
byjus consultant: shakeel.[protected]@byjus.com
amount: 9000 INR
course: 9 standard class
firstly they asked to make down payment and after making the payment they said that now share your personal data and fulfill the loan step for further process.
I found it doubtful so i asked to cancel my plan as it was only 1 day late from the day of payment that is on 31 march 2022 but...
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H
HarshaVardhan3869
Apr 11, 2022
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Big Scam from Byjus, no refund and amount even after cancellation

Address: BYJU's support Team, 6th Floor, Tower D, IBC Knowledge Park, Near Dairy Circle, Bannerghatta road, Bangalore 560029

We have cancelled byju's subscription within 15 days of the start. But we are receiving monthly EMIs even after cancellation. We are calling byju's customer support from 2 months regarding the same, but there is no response from them. They will connect our call to cancellation team, but nobody will respond even after we wait for hours. This has happened hundreds of times. Worst customer support ever. Till now we haven't received any resolution....
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M
Manas kumar Jha 84
from Delhi, Delhi
Apr 11, 2022
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Cancelation of My online class

Hi,
I am requesting BYJU's to cancel my online class as they told me to cancel class if not interested and I did, but Byju's never call me or mail me to stop but Im still paying by Debit Card EMI.
Manas Kumar Jha
[protected]...
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L
Loganath
Apr 10, 2022
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To cancel and refund my money

I said to cancel my Byujs product from 1week when i buy it to my product seller. Now they said you cannot cancel it . Please make me sure to cancel it refund my money...
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A
Amal_1
Apr 10, 2022
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Cancellation

I have subscribed Byjus+Akash Class 11 JEE.Now I want to cancel it now for the reason of financial issues.
I paid 8000 as an advance and 6400(approx) for the last 3 months. Now my grandpa undergone surgery and we become financially tight so it occurs like we couldn't pay the further EMI's.I don't want refund just stop emi deduction.
I hope you understand our situation and help me to cancel this....
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S
S. K. Nirala
Apr 10, 2022
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Cancellation and referred my money

Sir/Mam please cancel my course because I can't pay fees. So, return my money . Dev Anand, s/o - suraj kumar . Mobile no. [protected]. Main under 15 days cancellation kar diya tha lekin mera abhi tak cancellation accept Nahin hua and Mere registered mobile number per Koi response Nahin Leta aur na hi koi phone receive Karta customer care Mein cancellation team Bhi Koi response nahin kar raha...
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S
Sabeda khatun
from Gangarampur, West Bengal
Apr 9, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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I want to cancel my byjus subscription and refund as soon as possible

Sir i took a subscription from byjus 12 January 2022.i want to cancel my byjus course as soon as possible.i was going loan process .i want to cancel the loan process and refund immediately.i have already told about this to support byjus .they told me cancellation will not possible because 15 days over.i want to help immediate.please help me.my mobile number is [protected].optional mobile no : [protected].i have told for cancellation date :26/3/2022...
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M
Murthy Allamraju
Apr 9, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
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Cancellation of order

I ordered Byjus kids learning kit by the force and deceiving promise of the councelling member named Lokesh. Now I want to cancel my order, more than 50 times I called the customer care . But no response from the cancellation team....
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V
Vamshi Midde
Apr 8, 2022
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Cancel our byjus premium course

Address: Nizamabad

We recently take the byjus premium subscreption but unfortunatly we are joining oir son in to hostel so plese cancel our course thankyou...
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T
Tushargujar
Apr 8, 2022
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No transparency

I have been fished by Byjus sales person...
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T
Tarun Kumar Giri
from Delhi, Delhi
Apr 8, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
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Course cancellation and refund

A person named Mr.Ginish Vadera (Mob. No. [protected]) told me that he is Senior Education Counseller Byju's convince me to purchase a subscription for my daughter Tanushree for class 2nd to 4th as on dt. 03.04.2022. He told me that if I purchase subscription and I am not satishfied then I can cancel the subscription with full refund. I had purchased Subscription for Rs. 56000/- for which I had paid Rs. 5000/- through Debit Card and he arrange...
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