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ClearTrip Complaints & Reviews

www.cleartrip.com

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Updated: Oct 15, 2024

Complaints 3046

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2759

So far, so good. ClearTrip is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ClearTrip will keep up the work and continue to help more customers with their concerns even better 🤝

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ClearTrip reviews & complaints page 5

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Address: Maharashtra

I have booked the flight from New Delhi to Vancouver via Clear trip. The flight itinerary is New Delhi - BLR - YVR via Vistara & Then Air France.
The flight is booked in Week 47. I must mention here, that services of cleartrip with regard to customer service is pathetic as they are not equipped with the relevant information.

I would like to know the charges to be paid for excess baggage in prior. customer service is...

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I made a booking at Sri Gokulam Sabari Guruvayoor, Guruvayoor, Kerala for 22 Oct 2022 through cleartrip. Cleartrip has confirmed my booking and issued a Hotel Voucher.
When I reached at the hotel around 9:30pm, the hotel guys mentioned that there is no such booking and they don't have any tie up with cleartrip.
I was denied a room at the hotel.
I called up the cleartrip customer care number mentioned in the hotel voucher...

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Hi

its very disappointing to write this email as its complete waste of my time energy
i have been coordinating with youlll since 10 days

my trip id no[protected] ticket from dubai to melbourne via brunei has weight issue

when i purchased the ticket it shows 30 kg across the sector of going and back

when i got the ticket from the airline it shows melbourne to dubai only...

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Address: Mumbai

I tried to book a flight ticket from Kolkata to Pune on 14th October and after payment booking got failed, I thought maybe a glitch so I tried again but same issue. Trip Ids are[protected] and[protected]. Both the times money was deducted from bank and Its been more than a week now still i did not get any refund. There is no customer support for help. Such a pathetic service, will never recommend anyone to use their service going forward....

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I tried to book a flight ticket from Chennai to vizag through clear trip on 17/10/2022.Money deducted from UPI payment (3, 333), It’s been 4 days money not refunded and their customer care is so pathetic they don’t have dedicated mail or phone number this is very irritating.Please someone help me to solve this issue...

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I had booked flight tickets from Indore to Bengaluru for the date 15, Nov 2022 through Cleartrip on 17/10/2022. My booking was confirmed on cleartrip's website and it said "Please wait a few hours to download the e-ticket, awaiting PNR confirmation." I have still not received any ticket confirmation from the airline...

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Address: 91स्प्रिंगबोर्ड, Business Hub Pvt.Ltd Godrej & Boyce , Gate number.2, Plant Bus Depot, 6, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai-400079

I had booked two flight tickets for a round trip from Mumbai to Goa (Mumbai-to-goa date ticket for: 22/10/2022, Goa-to-mumbai ticket for: 25/10/2022) through Cleartrip on 15/10/2022. My booking was confirmed on cleartrip's website and it said "Please wait a few hours to download e-ticket, awaiting PNR confirmation." I have still not received any ticket confirmation from the airline (the airline website says our tickets do not...

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Cleartrip Case no 15158682

I have made a flight booking via Cleartrip and my trip id is [protected].

During that time there was a discount on Axis bank and ICICI bank cards, and I was using this offer by applying the code. I was already successful in using this offer on another transaction earlier on Cleartrip with the Axis bank card.

While I was doing my 2nd booking on the same card, I applied...

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While making a flight booking on[protected], I experienced a glitch which is showing different amounts while making the payment. Before initiating the transaction it has shown the value Rs. 6834/- and I have choosen Amazon pay for payment there it changed as Rs. 7432/- .
I have realized this fact after completing the payment.
On checking the Itinerary the value is represented as Rs. 7180/- and "paid 7432 through amazon pay."br...

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I tried to book flights with trip id:[protected]
After giving all the details and entering the otp for payment, the transaction got failed and the amount debited.
Its been 2 days already and still the amount has not been refunded.
Please help....

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PNR/Booking Ref.: VUDIUXMUMBAI TO GAYA AND RETURN AS PER E MAIL RECEIVED FROM AIRLINES DUE TOOPERATIONAL PROBLEM THE FLIGHT BOTH SIDES RESHEDULED TO DIFFERNT TIME AND AIR LINES SENR TWO CREDIT ADVICE WHICH WAS SENT TO CLEAR TRIP
INspite of several follow up with clear trip so far of Rs17000 not yet received.Credit note already forwared to clear trip
please do the needful.severl e mail sent were repeating the same old story,...

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Address: Building 33 street 11 zone 55

I spoke to Siraj due to a leg cancelled by the airline. We have agreed on the call to rebook my flight bet nov 1 to 5. Sep 23 he called me back and apparently i confirmes nov 4th. Due to his thick accent, he insisted nov 1st. I kept repeating 4th Niv and he said yes and he repeated 1stNiv as per the recording which i agreed to as i heard 4th Nov. Sep 24th i received an email of the confirmed flight nov 1st. Siraj called me on the same. Kept...

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RESPECTED HIGHER AUTHORITIES OF CLEARTRIP

Trip I'd[protected]

Trip cancel by indigo airlines and they had refund my money on time but CLEARTRIP has taken 6 months to refund

But still it is waiting from CLEARTRIP

I am attaching the images of CLEARTRIP refund I'd

Mobile for communication
[protected]...

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Hi,

I did a booking on 18 Sept 2022 at 12:41 AM with trip id :[protected].

My money got deducted from bank and has been converted to EMI but on cleartrip its showing me payment failed.
it has been more that 3 days since my payment is not refuneded.
Please process ASAP...

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I booked a flight from Visakhapatnam to Melbourne on Cleartrip. After two hours of booking spoke with a customer service operator and asked about cancellation policy process. Customer service operator provided wrong information due to that information I had to loose Rs 10, 000/ without my mistake. I spoke to a Cleartrip Manager and explained everything. He investigated the case and said Cleartrip is going to refund whole airfare except Rs590(fee)....

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Hello
I have did a booking on their website and made the payment and i was successful at the payment page too after doing so i had received an confirmation email and the money had also been deducted from my account but later in 30 mins i had received another email saying the payment failed at the payment page itself now i have to pay extra for booking another flight like seriously who would want to pay an extra amount of 2000 awhile...

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Address: MUMBAI

I had a flight from London - Mumbai on 8th Sep 2022. Due to unavoidable circumstances, I had to extend my stay at London and hence postpone my travel to Mumbai.

Thankfully, I had paid extra charges at the time of booking and opted for the flexible flight ticket option.

So on 6th Sep 2022, I first called the airline- Saudia Airways to enquire about the charges for re-scheduling / cancellation charges. They informed...

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I applied my 90 days visa from cleartrip and they charged me accordingly after that i booked my ticket including return as per my 90 days visa &at the airport visa authority said that my visa is valid for only 30 days not a 90 days so your have to book again return ticket as per one month visa at that time i booked again return ticket which cost around 18000rs not only this when i reach dubai airport custom police hold me for one hour then...

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I purchased a flexi ticket (above trip ID) which said no charges for changing the date. I called to change my date and Clear trip said I need to pay the fare difference. The fare difference communicated to me was AED950 while Clear trip offered me a new ticket for 655 on the same flight and date,

Please advise if it were you what would you do. I would prefer to change the ticket to March 11th 2023 to the same destination.br...

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I have booked my oneway tickets from BOMBAY TO PARIS for 23rd October 2022 (trip id[protected] . While booking it was clearly mentioned 02 pcs of cabin luguages and once booked I received an email confirmation with 0pc of cabin luggage.

Shocked to see I verified the details on their website and it was still showing 02pcs of cabin luggage and its still showing today on 05day of my booking with same flight 02 pcs of cabin...

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