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ClearTrip Complaints & Reviews

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Updated: Oct 15, 2024

Complaints 3046

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So far, so good. ClearTrip is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ClearTrip will keep up the work and continue to help more customers with their concerns even better 🤝

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Refund request denied.

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ClearTrip reviews & complaints page 6

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Address: Shriniwas F-28 Tatya Tope Nagar Nagpur

Sir
This is the mail received from Indigo regarding cancellation of the PNR PJLT7S, booked on 19th April 2022 and subsequently cancelled on 22nd April 2022. Still uptodate I have not received my Refund Amount of
Rs. 5244 . I don’t have Trip Id as the email were deleted from the email id provided. This email received from Indigo clearly shows that Company Name is Cleartrip and also stated that the amount from Indigo has been...

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Website: www.cleartrip.com/?utm_source=google&utm_medium=cpc&utm_campaign=BR_Cleartrip-Mobile&dxid=Cj0KCQjw9ZGYBhCEARIsAEUXITWMFL-Hsr4mxTyjclHxDbWgIqFt5_3LdDNbvx_EbGMCDLnyMRU0s-8aAhM3EALw_wcB&gclid=Cj0

I have booked a flight ticket for Chennai to Mumbai and from Mumbai to Chennai return ticket with Flexifly option.

When i tried to reschedule the flight before 4 hours, i could not able to do it. After that i called their customer care and they are saying that i have to do it before 24 hours.

Regarding this 24 hours timeline i have not received any mail. But in their news coverage and in their blog they posted...

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Address: Dehradun

Website: Cleartrip

Dear Sir
I booked a flight ticket against fle, I fare opt of dated 30 August 2022 .. In Flexi fare we can change the ticket date without any extra charges but today when I call to clear trip coustmer care they told me I need to pay Rs. 3045 for Re shedule the date..
I am not understand what is the mean of Flexi fare opt.. I need a satisfectory solution as soon as possible pls....

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Address: vadodara

Dear sir,

TRIP ID[protected] TRIP NAME Hotel Galaxy Inn, Ahmedabad, Gujarat, India

Pls provide AC charge Rs 1000 As par our discuss Already fwd Invoice yr Hotel copy

Very bed service Hotel - ROOM not clean, nad linkage, Hot water Not Provide, No AC room provide

yr webside portal Hotel - Not Hotel Guest House Wrong Display very bed experience CLEARTRIP NEXT TIME NOT BOOK
br...

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Address: 25 Karol Bagh Pakhowal road, nr Aagaaz hotel, ludhiana punjab

Respected sir
This mail is regarding our booking if[protected]
PNR NDZEWN and return flight is[protected]
PNR SFG78E
MY SON IS 12 years 11 months he got vaccination corbevax both doses, now issue is i heard about corbevax k no ot approved by WHO, so Singapore those kids who got vaccination of corbevax
Plz update is this right or wrong
If right
Plz refund our money or reschedule our...

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I’m writing this because Cleartrip force me to do this they are not responding my email and not yet return my money . My name is kensum and I’m very disappointed with cleartrip . I booked flight ticket with cleartrip apps from Delhi to malta on 11/7/2022 with the amount of Rs 70, 098 through net banking trip id number[protected] after deducting amount from my account to cleartrip, I received a mail saying transaction failed and if the...

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Hi,

@cleartrip I am absolutely appalled at the way you have abused my mental health, time and trust over the last 1 week. We have been trying to convert my fathers business class ticket with @turkishairlines to an OPEN ticket because of my mothers cancer treatment that has been extended.

When I spoke to @cleartrip they asked me to speak with @turkishairlines because cleartrip couldn’t change it. On speaking...

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I booked ticket of rs.5801, money was deducted immidiately but I didn't got any ticket confirmation. I'm unable to book another ticket now. I tried contacting them in twitter & Instagram but no response. Most fraud company....

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I have booked ticket on Cleartrip. Money got deducted from account and no confirmation has come of booking. I don't know where my money is hanging. I booked the ticket in emergency and now I have no money and I will be stuck wherever I am. I am in desperate need of this booking or my money refund.
Please help me....

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This is w.r.t. trip ID[protected]. I am informed that my flight from Banglore to Delhi through Vistara is being cancelled due to some technical issue and I will get the refund for the same.
I had booked the flight under EzCancel for Rs. 9066 and have got a message of refund initiation of Rs. 8495 only.
Request you to refund the complete amount as the cancellation has not been initiated by me but has happened due to a technical...

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Cleartrip Trip ID[protected] booked from Trivandrum to chennai under flexifly. This assures date change for flight. As travel plan changed, I called up cleartrip and then they said I have to pay addl 2500/- for date change. Only then date change can be done. They said flexifly plan means we have to still pay for the change of date and we have to file a claim with Digit Insurance. This is news to me. Then Cleartrip said I will get a link...

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Sir, i booked a up and down flight ticket during july 2020. Unfortunately due to corona it has been cancelled and refunded by airlines. But ‘clear trip ‘ isn’t given the money to me yet. I contacted them somany times but they are fooling me. They finally given transaction no. also (74093590273716004101006)and it was fake. Do some thing please
My tip id : [protected]
Ticket num:[protected]...

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I have booked a round trip flight from kolkata to silchar on 30th July and 6th August. My PNR NUMBER IS GIIKKY. But, i am not able to see the trip details in cleartrip app and hence I am not able to reschedule my flight...

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Address: Marvel fria G203 Pune

Website: www.cleartrip.com/accounts/trips/20031970870

I had raised a complaint on this forum for not getting refund on my ticket that got cancelled in 2020.
Dubai to Pune
7/4/2020
Flight ID X -212
Confirmation number : PLAUTD
I got a response from clear trip & they are asking me for a bank account of Dubai to make a refund.
I never had a account in Dubai, two years back I was in Dubai on tourist visa.How will I get account in Dubai ? when I never had...

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Address: Bhubaneswar

I had booked a ticket for my travel from Dhaka to Kolkata by SG 77 on 30.06.2022 with a scheduled departure time of 13.35 Hrs (BST) and arrival time of 13.55 Hrs (IST). I have been informed through SMS on 30.06.2022 @ 2.43 Hrs. that the flight is rescheduled to 15.55 Hrs. instead of 13.35 Hrs. Again at 3.56 Hrs. I have received another SMS that the revised time is 16.55 Hrs. instead of the previous revised time of 15.55 Hrs. One more message...

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Address: Marvel fria G203 Pune

Website: www.cleartrip.com/accounts/trips/20031970870

My flight was cancelled during the pandemic April 2 2020(Dubai to Pune), Its been two years I am fighting with clear trip for the refund.I have received confirmation on two occasions, that the amount is getting paid to me & after that nothing, no mail, no refund nothing.

Flight : Dubai to Pune
PNR : PLAUTD
Date : 2nd April 2020
AirLine : Air India express

Please help me get my refund back...

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Status shown: refunded. No money has been refunded....

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My money has been debited, but clear trip shows that transaction has been canceled. Status shows that money has been refunded but no money is refunded till now....

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I have tried the so called Cleartrip Tatkal offer (CT50AIR) for more than 5 times to book domestic flight. Though i used to complete the transaction within in a minute, it used to pop a message stating the offer has been sold out. Cleartrip management is playing with consumers by luring them with a fraudulent offers which doesn't exists actually. Just to attract and promote its own business Cleartrip is playing with the peoples' time and...

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Trip ID - [protected]

Holiday Inn Express Bengaluru Whitefield Itpl, an IHG Hotel

Plot No. 4, EPIP, Beside Harman Building, Near ITPL Back Gate, Whitefield, Karnataka560066, India, Bangalore, 560066

Checkin

Jun 25, 2022

Sat 3:00PM

3 night
Checkout

Jun 28, 2022

Tue 12:00PM

Hotel booking done at the above...

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