[Resolved]  Indane Gas Connection — Booking

Iam a consumer of Indane cooking gas from the ABOHAR GAS AGENCY PH.No.221140, at ABOHAR (PUNJAB). I have two cylinders. Once booked for re-filling a cylinder, it takes more than 36 days to get the cylinder re-filled. A cylinder can be used for 20 days only. When I attempted to again book for another re-fill the agency refused to book saying that they will receive booking only after 21 days of delivery of last re-filled cylinder and even after booking it will take 15 days to get teh cylinder re-filled. Is there any rule that only after 21 days of last delivery the booking can be made? Why the delay of more than 35 days to get re-filled cylinders?
please make arrangements to receive the booking immidiately to avoid hardships.I will be very thankful to you.
Connection No.1237
Name of consumer.RADHA KRISHAN
Mobile No.[protected]
Address.Thakar abadi st.no 9 Abohar.

Hi

Subject: Booking of cylinder no. 1014 named Bimla Devi

I have been trying to book my cylinder from last 15 days but i am not getting through your contact numbers even i went to your place but they ask me to book cylinder throuh website but your website is also not working, kindly book my cylinder bookinf no. 1014, named Bimla Devi.

Waiting for your positive response.

Regards
Mrs. Bimla Devi
[protected]
RZ-272, Vishnu Garden
New Delhi-110018

Indane Gas — no delivery gas cylinder after booking gas

Dear sir,
My self ved prakash sharma, I am using about 5 year of indane gas services,
on my mother name (SUKH DEVI) and my gas no. is 1065.
I have booked a gas cylinder dated on 15.01.2010
and it delivered till yet. i have complaint at gas service agency but they did not take any action, We are facing many problems in daily routine.
Please take necessary action and supply my cylinder as soon as possible.
thanking you
ved prakash sharma

Dear Sir,
My Gas connection No is: 25811
At first no response no pickup phone at the booking time.
I booked for gas before 10 days at (K-2 INTERNATIONAL)
Sarita Vihar New Delhi - 110044. and they told me the cylinder will be delivered within 2 days but no response till 8-10 days, this procedure continued every month. I request you that please solve my problem.

Non-booking of Gas Cylinder
Dear Sir,

Sub.: Gas Connection No. JA 36734 - Jayasakthi Agencies,
Sivakasi Road, Virudhunagar - 626 001.
Tamilnadu. PH:[protected], 244452

I have been trying to book my cylinder for the last one Week, but I am unable to contact any of their numbers. Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding.

Please get my complaint solved immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many days.

Thanking you,

Yours faithfully,

E. Marimuthu
26 B-4 West Pandiyan Colony,
Virudhunagar
Tamilnadu.
cell:[protected]

Consumer No.18994. Delivery date 4th January, 2010.

Sublaxmi Gas Agency, Vikas Marg, Sakarpur New Delhi-110092. The delivery boy, deliver the L.P.G. cylinder on 4th January, 2010 as defective (Pin Lekage) and the gas was keep on leaking. Inspite of assurance to replace the defective cylender, just to come up from the street. He never came back to replace the cylinder without any defect. Even though on many times we have try to contact the service agency on telephone no.22045242/224170 but the number was out of order as announced by the computer. Ultimately we have called upon emergency service provider from Shadhara. One Mr. Naryan Singh, reached at around 1600 hrs. on 7th Febuary, 2010 he gave the opinion of pin lekage defect in the cylinder. Hence, requried to be replaced by the service provider.
You are requested to direct the agency, avoid such irregularities in future, so that the consumer should not face any difficulty/accident in the house when most of the time the lady is alone and anything may happen course of time.

Sir,
At first no response no pickup phone at the booking time.
I booked for gas before 45 days at (Diboliya Indane Gas Agency)
Nadigaun - Konch Dist. Jalaun U.P. and they told me the cylinder will be delivered within 2 days
but no response till 32 days, this procedure continued every month.
I am not only there are many customers to face this problem.
I request you that please solve our problem.

Thank and regards
Shailendra Kumar Nagaich
Customer No - 3105
Mobile - [protected], [protected]

Indane Gas Connection — Always delay of Gas and not attending telephone

My consumer no.26217 and I am a resident of Bareilly. M/s Malka Gas Service
(Code --) is the distributor for my connection. I have been trying to contact the said agency
since 10.02.2010 over phone deseperately continously (atleast 8-10 times)for the delivery of gas. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],3295895) are not acccessible consequently, the gas has not been supplied till date 18.02.2010. On a previous ocassion also I had experienced similar kind of problem .

Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking and non delayed delivery. You may appreciate the precious time and effort already lost by me in this regard.

Mahay Mobeen
W/o Mohammed Shameem Anwer
Mobile No.[protected]

dear sir,
I AM CUSTOMER OF SIVANIKA ENTPRESIS VIVEK VIHAR DELHI WITH CUST NO:38588 BEFORE 15 DAYS THIEFS COME IN MY HOUSE & THEFT MY 3 CYLINDERS. I HAVE PUT FIR TO DELHI POLICE THEY GIVE ME A COPY OF FIR TO TAKE NEW CYLINDERS FROM AGENCY BUT THE OFFICER OF AGENCY ASK TO GO HEAD OFFICE IN CONNAUGHT PLACE FOR TAKING A LETTER AGAINST FIR . BUT HQ CHARGES RS2000 FOR ONE EMPTY CYLINDER .WHAT IS THIS RULE, WHY WE CHARGING EXTRA THIS IS MENTALLY & PHYSICALLY, FINANCALLY TORCHER OF CUSTOMER . SO TELL ME WHAT I CAN DO ? EITHER THAN I PUT A COMPLIANT AGAINST INDANE GAS IN CONSUMER COURT

raghu gas service — Non supply of cylinders

Getting Supply of cylinder through Raghu Gas Service at Gurgaon, is an herculean task. For example to book a cylinder you should wait for 21 days from the date of supply. After booking you will get the cylinder after 45 days or so. Even if you try to contact them over phone, they will not pick up the telephone and answer your phone call. Even if you visit personally you will not get proper reply, On verifying with few customers, I have come to know that you may get the cylinder on extra cost as they supply unauthorisedly to hotels and restaurants. Request this complaint to be forwarded to Vigilance cell, IOCL.

Thanks

Gas connection no. RF 10792
suppliers name M/s Richflame, 3F-155, NIT Faridabad
Gas booking clerk hardly pick the phone and never respound the call. After booking the gas, supply is not being made in due time. Some times it takes 10-15 days after due date. It is his reguarl practice they book next refill only after one month of previous delivery.
Plese take necessary action against defaulter gas supplier.


(Brijesh Singh)
1334, E Sector-49, Sainik Colony,
NIT, Faridabad
Ph. No.[protected]

Non-booking of Gas Cylinder
Dear Sir,

Sub.: Gas Connection No.N-10539 - Tirupati Indane Gas Service,
Near PNB, Old Thana road, Samalkha, Dist. Panipat

I'm a regular custumer of Indane Gas, Now a day i'm facing a problem with non booking of cyclinder dealer has refused to book my cyclinder before 25 days but as per my knowledge company has provide only 21 days for refill booking.
Please take necessary action against a dealer and kindly provide us a refilled cyclinder.
Thanks
Jinender Prasad
old Gur mandi, Samalkha, Panipat
Mb. [protected]
Custumer no on Dealer :- 10539
.

Please get my complaint solved immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many days.

Thanking you,

Yours faithfully,


( MEERA )
RZ-A-36, Nand Ram Park,
Uttam Nagar, New Delhi.

Hi sir,
This is Rajkumar from Gurgaon Hrayana, my complaint is about Raghu Gas service. 28-29 Kamla Nahru Maket, Kandsa Road, Gurgaon. This gas agency is selling 50 % of cylinder by black marketing. Which is causing insufficient number of cylinder for regular customer. We will have to wait for more then one month after the booking of cylinder. This Raghu Gas Service is not run by the original owner of gas service . He is died and his children are settled in abroad. This is run by his relative and they are black marketing 50 % of the cylinder. Kindly take hard action against them and stop their work.

Thanks you
Raj Kumar

Indane Oil — The agency is not giving proper service

Dear Sir,

Sub.: Gas Connection No. 1. : 38056 (Booking - 23.01.2010) and No. 2. : 24855 (Booking No. - 595; Date - 02.02.2010, agin booking - 23.02.2010) - Amar Gas Service,
2298, Street No. 4, Bihari Colony, Shahdara, Delhi-110032 (Ph.: 22301500,[protected].

I have been trying to book my cylinder for the last months, but I am unable to contact any of their numbers. Either the phones are ringing or busy. 24 hour booking no. as well as the helpline nos. are also not responding.

Please get my complaint solved immediately and arrange to get the gas booking done. The agency is not giving proper service for the last so many days.

Thanking you,

Yours faithfully,


( Avdhesh Kumar)
289, Gali No. 9, Chander lok Colony,
Mandoli Road, Shahdara, Delhi-110093

To,
Mr. D.D Ponikar,
Indane Oil Corporation,
Area Office, Central Bazar Road,
Ramdas Peth, Nagpur.

Sub : NON DELIVERY OF GAS CYLINDER (CONSUMER NO. 24793) AND HIGHLY IRRESPONSIBLE ATTITUDE OF THE DISTRIBUTER - KARUNA GAS AGENCY, SURENDRA NAGAR, NAGPUR.

DEAR SIR,

This is in refrence to my discussion with you over telephone today regarding non delivery of gas cylinder and highly irresponsible attitude of the distributor - Karuna Gas Agency, Surendra Nagpur.

The Gas Cylinder was booked by me on 12.02.2010 on my personal visit to Karuna Gas Agency.

Then previous gas cylinder of our house was finished on 26.02.2010 and i requested Sri Umesh, Karuna Gas Agency “to delivery the cylinder booked on 12.02.2010 as we have no gas for cooking and we have no option but to go outside for meals ”. He replied very arrogantly (misbehaved)and told that he has nothing to do with that and it will take 2 -3 days more for the delivery of the cylinder.
It is disheartening to mention that gas cylinder has not been delivered by Karuna Gas Agency till date I .e 04.03.2010.

I have evidence with me when several times when we have booked the gas cylinder after 25 days or 30 days from the date of delivery of last cylinder and they have always made the delivery after 10 to 15 days days from the date of booking. They will take either date of delivery or date of booking to suit them and in the manner to harass the
Consumers in the best possible manner.
Sir, we know that cylinder is eligible ones a monthcan Karuna Gas Agency show any evidence when I have applied or allotted more then one cylinder in a month during the period of 4 years.

With great sorrow it is to mention that I have not faced problems connected with gas cylinder during my tenure of services at Sarni (M.P) for a period of 18 years what problem I have faced in the initial period of 6 months with Karuna Gas Agency starting from the year of 2005 when I took the connection. Initially, I was issued Gas Pass Booked in the year 2007 on payment of money without any receipt.

It seems that such people have nothing to do with the sentiments / pains of the peoples and have the only goal of making money. They forgot the basic purpose is to serve the society in the distribution of essential commodities like gas.
If this is the attitude of Karuna Gas Agency with educated people then how they may be harassing the general public and illiterate mass (who have no awareness to submit grievance).

We fail to understand as to how the agencies are allotted to such people by Indian gas without verification of records.
It is to appreciate that the services of Indane Gas are highly commendable through Nagpur (except Karuna Gas Agency) and I have heard from many people appreciating about services.
It is very much disheartening to note that the gas is an essential services and persons connected with distribution do not know to talk and behave, and have nothing to do with the inconvenience and agony faced by the consumers.
In fact the behaviour and attitude of people like Karuna Gas Agency gives a very bad picture about a highly reputed institution like Indane gases.
You are hear by requested to issue orders for the delivery of gas cylinder immediately and take necessary action against Karuna Gas Agency under intimation to the undersigned.

Thanking You.

Yours Faithfully
(M.S. Parihar)
Chartered Accountant.
Mob. No [protected]
Off[protected]
Flat.no. 6, plot no 63 & 64,
Gokul Kanha Apartment,
Gaytri Nagar,
Nagpur-440022.

To,
Mr. D.D Ponikar,
Indane Oil Corporation,
Area Office, Central Bazar Road,
Ramdas Peth, Nagpur.

Sub : NON DELIVERY OF GAS CYLINDER (CONSUMER NO. 24793) AND HIGHLY IRRESPONSIBLE ATTITUDE OF THE DISTRIBUTER - KARUNA GAS AGENCY, SURENDRA NAGAR, NAGPUR.

DEAR SIR,

This is in refrence to my discussion with you over telephone today regarding non delivery of gas cylinder and highly irresponsible attitude of the distributor - Karuna Gas Agency, Surendra Nagpur.
The Gas Cylinder was booked by me on 12.02.2010 on my personal visit to Karuna Gas Agency.
Then previous gas cylinder of our house was finished on 26.02.2010 and i requested Sri Umesh, Karuna Gas Agency “to delivery the cylinder booked on 12.02.2010 as we have no gas for cooking and we have no option but to go outside for meals ”. He replied very arrogantly (misbehaved)and told that he has nothing to do with that and it will take 2 -3 days more for the delivery of the cylinder.
It is disheartening to mention that gas cylinder has not been delivered by Karuna Gas Agency till date I .e 04.03.2010.
I have evidence with me when several times when we have booked the gas cylinder after 25 days or 30 days from the date of delivery of last cylinder and they have always made the delivery after 10 to 15 days days from the date of booking. They will take either date of delivery or date of booking to suit them and in the manner to harass the
Consumers in the best possible manner.
Sir, we know that cylinder is eligible ones a monthcan Karuna Gas Agency show any evidence when I have applied or allotted more then one cylinder in a month during the period of 4 years.
With great sorrow it is to mention that I have not faced problems connected with gas cylinder during my tenure of services at Sarni (M.P) for a period of 18 years what problem I have faced in the initial period of 6 months with Karuna Gas Agency starting from the year of 2005 when I took the connection. Initially, I was issued Gas Pass Booked in the year 2007 on payment of money without any receipt.
It seems that such people have nothing to do with the sentiments / pains of the peoples and have the only goal of making money. They forgot the basic purpose is to serve the society in the distribution of essential commodities like gas.
If this is the attitude of Karuna Gas Agency with educated people then how they may be harassing the general public and illiterate mass (who have no awareness to submit grievance).

We fail to understand as to how the agencies are allotted to such people by Indian gas without verification of records.
It is to appreciate that the services of Indane Gas are highly commendable through Nagpur (except Karuna Gas Agency) and I have heard from many people appreciating about services.
It is very much disheartening to note that the gas is an essential services and persons connected with distribution do not know to talk and behave, and have nothing to do with the inconvenience and agony faced by the consumers.
In fact the behaviour and attitude of people like Karuna Gas Agency gives a very bad picture about a highly reputed institution like Indane gases.
You are hear by requested to issue orders for the delivery of gas cylinder immediately and take necessary action against Karuna Gas Agency under intimation to the undersigned.

Thanking You.

Yours Faithfully
(M.S. Parihar)
Chartered Accountant.
Mob. No [protected]
Off[protected]

Flat no 6, plot no 63&64
Gokul Kanha apartment
Gaytri Nagar
Nagpur-440022.

G S ENTERPRISES — FOR LATE DELIVERY

MY CONSUMER NO. 46508
CONSUMER NAME - DINESH KUMAR MITTAL
BOOKING DATE 25.2.2010


TO THE TILL WE HAVE NOT RECEIVED THE GAS



DINESH KR. MITTAL
[protected]

G S ENTERPRISES — FOR LATE DELIVERY OF GAS CYLINDER

I HAVE BOOKED THE GAS ON DATED 25.2.10 BUT TO THE TILL NOT RECEIVED THE GAS CYLINDER

CONSUMER NO. 26117
BOOKING DATE 25.2.10
CONSUMER NAME GIAN CHAND MITTAL




GIAN CHAND MITTAL
[protected]

INDANE GAS-NAIR GAS SERVICE — GAS CYLINDER NOT DELIVER

Sir,

I Sri Ram Phal, MOB NO : [protected] booked the cylinder on 25/02/2010 IN NAIRS GAS SERVICE still gass cylinder not delivered to my address.Every time the i booked not getting in time.My consumer no : 3525
Address : 3/A, GALI NO : 1, DABRI VILLAGE, POST: PALAM
NEW DELHI-110045
KINDLY LOOK INTO THE MATTER AS SOON AS POSSIBLE.

To,
Asha Gas Service
Head office
I am consumer of Asha gas agency deoria U.P, since 10 year, but now this dealer to not able to do the dealering the gas cylinder. They are do the black marketing of the cylinder. I booked the cylinder 63 days ago but the cylinder is not delievered to me my complaint no not given by agency holder What am I do at this time. I have only one cylinder.
My contact no [protected]
Address- sandeep automobiles deoria U.P
274001