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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com

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Updated: Jan 2, 2025

Complaints 1121

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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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duplicate invoice

charge for carry bags

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Double payment charged for the same item which has already been paid

Indecent staff behaviour & fraud accounting

D-Mart / Avenue Supermarts reviews & complaints page 17

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Address: Ahmednagar

Dear Sir,

On 23/07/2021 I visited Dmart store at, Nanded City Rd, Nanded City, Nanded, Pune, Maharashtra 411041around 18:00 to 20:00.
I purchased Items of Rs. 1352.40 and while doing payment with my google pay account with upi ID [protected]@okicici, I did not get confirmation message due to network issue but payment got successful. UPI transaction ID for the same is[protected].

My husband Ganesh...

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Address: Patiala, Punjab

I purchased at D Mart at Patiala, Punjab. They charged me rs.16 for single carry bag. I asked them that in all the shops they are not charging for bag. But they told its their rule to charge and customers are supposed to bring the bag. They charged rs.16.00 for carry bag and has billed it too. Is it not the stores responsibility to offer a carry back when we purchase goods from them?...

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Address: Dmart,vijaynagar,andheri east

They are told me payment are failed, but I'm check my bank account there are payment success
I'm calling back to back on dmart number but they are not accepting my call, then I'm going to dmart they told me line are busy and all fake reason, i want my money...

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Why Dmart is charging extra for carrybag. Despite being fined recently for this act but it still charging 16/- for a carry bag and even more for big bag. When I asked about it, the Dmart men were rude. I request you to please look into this issue....

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Address: Mumbai

[protected] Forwarded message[protected]
From: samir saxena
Date: Sun, Oct 10, 2021, 00:42
Subject: Complaint- Order No[protected]
To:

Dear sir,

This is to inform you that I placed order on 7th Oct order no[protected] for total amount of Rs- 7302/- paid by Google pay for home delivery and I was given delivery date of 10th Oct between 7.00am to 9.30 am, today on 10th Oct at 00.14 am I...

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Why are you tagging the ladies purse, outside your gate? Are CCTV not working? Are you in this belief that every one in india is a thief?...

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Address: d mart mulund west nirmal nagar mumbai

My name is sandeep chavan.mob no.[protected].i ve purhase material at d mart mulund west nirmal nagar on 03/10/2021 at around 8.21 pm.i ve paid bill by debit card.while packing material at cash counter jam bottle is missed by cash counter helper.i ve noticed it at home, pl solve my complaint and return my material merial or cash my jam bottle amount
my bill no is[protected]....

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Bangalore Devegowda Petrol bunk DMART store - Thugs are employed as managers. They manhandle customers, push and pull them. It is unprofessional behaviour. They are just focussing on increasing sales and everything else is secondary. The staff is rude and do not care. Women and children are unsafe. I can say if this continues, it will make national headlines soon. you may want to check police compliants against dmart stores in bangalore....

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Address: D mart 21, Plot No, Survey, 112, Hosur Rd, Electronic City, Bengaluru, Karnataka 560100

After 2 hours pf shopping and half an hour in the que for billing they just harrasing us bt telling that server down money didn't deducted. Many time we suggested that pl give us another counter so that we can pay the money. Bt sells executive Kavashree and one boy just told us today its not possible. Will dmart people know the importance of time. Why u people haired such kind of stupid irresponsible sells executive who r only brothered about...

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Address: D mart 21, Plot No, Survey, 112, Hosur Rd, Electronic City, Bengaluru, Karnataka 560100

After 2 hours pf shopping and half an hour in the que for billing they just harrasing us bt telling that server down money didn't deducted. Many time we suggested that pl give us another counter so that we can pay the money. Bt sells executive Kavashree and one boy just told us today its not possible....

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Address: 101, Premchitralekha chs ltd Sane Guruji nagar Mulund East

We have ordered LAKMÉ PRIMER and we have received a product which is not for sale. It is a Tester product not for sale.
Invoice details as given below for the reference.

I believe this is against the law and you can not sale tester product for sale.

Call- [protected]...

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Address: Bangalore, bommasandra

Security physically pushing CUSTOMERs, abusing for not knowing local language, maintaining no COVID protocol, supervisor standing like an ### and not helping any CUSTOMER or stopping employees to misbehave. Worst outlet...

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Address: C-1 3rd floor Arafat CHS, Shantinketan, Near Kurla DEPOT, KURLA WEST, Mumbai 70

Rs.1325 Debited to A/c ...02912 AT POS TID[protected]/P, ref[protected]. Card no. 2439. The above amount has been deducted on failed transaction. Kindly credit the amount asap....

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Address: Cidco, Aurangabad

1kg groundnut bought from aurangabad dmart have very foul taste and smell....

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The rules are charged as they feel good, how can a family with kid keep kid outside and go? In Bangalore all marts like Vishal mart, Metro wholesale, many more everywhere no such rule, only in d mart such waste rules govt itself removed all such rules..very horrible to face no entry at the shop, if any such rule please display it in the entrance or give advertisement in news paper in advance..very bad behaviour of security to customers....

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Address: DMART MOSHI PUNE

Yesterday I brought a dress for my daughter from DMART Moshi Pune. The dress not fit to my daughter due to size issue and at that time there was so much rain so I lost my Dmart receipt.

But next day when i went to refund they are arguing that compulsory they want Dmart reciept. I am showing the bank statement in that it is cleary mention the transaction was done on DMART account.

But they refuse to refund amount...

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Address: Peer mushalla panchkula

I had purchased shelled walnuts from your sec 20 panchkula peer mushalla store and that too of your self brand packed packet of 1kg, but while eating, I found deadly insect in it which could have take away my life if I could have not seen them before eating along with those walnuts and still if something goes wrong with me then Dmart is only responsible for that by all means as I being the one who hold family responsibilities....

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Address: Chandigarh

Purchased grocery from Dmart Zirakpur,
They have charged me twice for redbull
Qty recd. 1
Qty chrgd 2
130rs extra charged without any reason.
Complained to the number provided on bill.
They say have checked the camera and to come and collect 130rs.
What kind of customer service is this, i have to travel from Chandigarh and spend close to 150 rs to get my money.
Absolutely disgraced...

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Address: House no. 2989 sector 15 panchkula

Dear team

I had made payment worth RS 2801.50/-
to Dmart on 08/09/2021 but later is claiming that they haven't received any amount as of now. Request you to kindly check, either refund the said amount or lodge complaint to concerned beneficiary bank regarding the same as it's already 3 days. I filled a form in ur store and made payment again with my debit card but I haven't received any call as of now for my money status....

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Address: D Mart, Shivalik, Satelite, 380015

Sir I Have purchase Two Underware purchase in D mart Satelite Branch, But underware is boy underware not a Men Underware I Reqvest Please Change My Purchase Item Thanx...

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