Submit a Complaint
Claimed

D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
1
Updated: Jan 2, 2025
Complaints 1121
Resolved
83
Unresolved
1038
Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to D-Mart / Avenue Supermarts

Having problems with D-Mart / Avenue Supermarts?

File a complaint and get it resolved by D-Mart / Avenue Supermarts customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
D-Mart / Avenue Supermarts

Recently resolved complaints

View all complaints

Most useful reviews

61
duplicate invoice
80
charge for carry bags
57
DGZ AT 129C trimmer not getting charge since opening of the sealed cover

Featured stories

Double payment charged for the same item which has already been paid
Indecent staff behaviour & fraud accounting

D-Mart / Avenue Supermarts reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RameshDendge
from Mumbai, Maharashtra
Sep 10, 2021
Report
Copy

Billed thrice instead of once

Address: 303 Falcon Court Hariomnagar Mulund East Mumbai - 400081

Dear Sir

On Thursday, Sept 09, 2021 we shopped at Mulund East Dmart store between 4 p.m. to 5.15 p.m. We paid bill of Rs 4145.74 using credit card. In first two attempts we were told by counter serviceman Lane No 25 (girl) that the attempt of payment was not successful and we needed to enter PIN again. After third attempt we were told that payment was successful.
Bot when we checked for payment status by logging into...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
T
Trafg
Sep 8, 2021
Report
Copy

08350098358//8350098358

Address: Mumbai Maharashtra
Website: Online service

Dmart//083500.98358// contact service center no, , , made a purchase of 5000 and tried gpay mode of payment. However staff mentioned that the servers were down and hence the......
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Akila akila pakkala pakkala
Sep 6, 2021
Report
Copy

Upi payment failure

I made a purchase of 5000 and tried gpay mode of payment. However staff mentioned that the servers were down and hence the payment would not be processed. Hence, we made a cash payment. Later, the initial gpay payment was also deducted from my account! I have paid 10000 instead of 5000! Please arrange for my refund!...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
Lahari Kodiripaka
Sep 4, 2021
Report
Copy

Adding extra amount to bill without buying one

Address: Khammam

I haven't take any kurti pants but he has billed me with extra 399...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chineshwar Manchalla
Sep 4, 2021
Report
Copy

No Home Delivery

Address: Sky Hill mauli chowk shirgaon Badlapur east

With reference to above subject, there is no Home Delivery at Chikloli Outlet Badlapur east, creating unnecessary trouble to customer....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman171006
Sep 2, 2021
Report
Copy

The bill is wrongly generated

Address: Kanakpura road D mart

Doormat MFiber an item on my bill has quantity = 2, but i purchased only one.
I purchased in D mart kanakpura road at 6:45 .
So if you could refund me the money or any coupon to use....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharchak
Sep 1, 2021
Report
Copy

Always messy

Address: Dmart Miyapur Hyderabad

Dmart Miyapur opposite of RV Dharmista building is a total messy place.
I don't understand why is it like that with so many staff.
Shortage off trolleys, misbehavior of staff and system errors when there's a huge line waiting to reach the billing counter.
It's frustrating and irritating too.
It's high time that you think about this one.
Also do focus on crowd management in the times of Covid, which should...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AshishGuru
Sep 1, 2021
Report
Copy

Regarding opening Time

Hadapsar Dmart open time is not fix, It will be open as per his convince not think about customer prospective. Need to fix the time. Sometimes open on 5am sometimes 6am sometimes 7am. Employees are not behavior is not good at all... They are behaving like opener of Dmart....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
k sampath kumar naik
Aug 31, 2021
Report
Copy

Account debited on 29-08-2021 but not refunded even after 2 days Rs4781

Address: H no8438D Street no5 Road, East Balaji Hills Boduppal, Uppal K V Rangareddy District

My savings bank account number debited when i have done payment through swiping machine Rs4781 dated[protected]. but your staff said that we have not received the amount. they have registered a complaint on[protected] Rs4781. we have sent complaint to the swiping machine supplied team.d mart team says thery have not given any reply. i have not received any phone call from d mart ramanthapur hyderabad. i have gone to d mart ramanthapur on...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
ggyan1234
from Mumbai, Maharashtra
Aug 30, 2021
Report
Copy

Home delivery of goods

Goods are not being deliver to my door step and delivery boy speak rudely. Behave like we are given goods at free of cost....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayamayakuntla
Aug 29, 2021
Report
Copy

Tacking charges on free bag

Address: Dmart Rajahmundry NH NO.5,HUKUMPETA RAJAHMUNDRY EAST GODAVARI 533107

I have bought some items in Dmart.In that case the seller must give free bags.Dmart charges the free bag also So u have look out that....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Poojitha rachuri
Aug 28, 2021
Report
Copy

Insulting Customer and Wasting their time

When you don't offer a service please don't put the hoarding or signboards, On Aug 19, 2021, you were accepting the UPI payments, today I was standing in the queue for 1 hour where the signboard shows accepting UPI payments, but when the billing is done and in the payment process how can you say we are not accepting UPI payments. The worst part is suggesting ask some other customer to pay your bill and pay to them. Do you guys think customers...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shifa_16
Aug 28, 2021
Report
Copy

Payment went but not shown

Address: Mira rd

I paid online but dmart worker dont recieve ..so whts my problem ..i wasted my time n have money but dont got anythng
Ssrly
If your upi is not workng then uh should say no to customer while dng gpay...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Dhall
Aug 21, 2021
Report
Copy

Over charged on MRP in buy 1 get 1

Address: Bldg no. 9 Room 604, Sonam Pushpanjali, CHS Ltd, Old Golden Nest Ph 3, Mira Bhatander Road

Dear Team,
Purchased Crave Eatables Bachubhai's Kaju Katli on Buy One Get One from Dmart Bhayandar West, but when reached home and cross checked the bill MRP printed on the Box is Rs 550/-[Dt of Packaging & Batch no. 12/08 /2021 (CKVLO)], where as we have been billed for Rs 598/-(Bill no.[protected]
This amounts to deficiency in service and unfair trade practice under the Consumer Protection Act
Kindly get this...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
J bala Krishnan
Aug 19, 2021
Report
Copy

Bike and car parking

Dear sir, the parking facility for bike is at back of the store in hosur branch that too in underground which was very steep to go in and not safe enough, as physically disabled person its not safe to go to underground for parking in this corona pandemic no ventilation also. SOLUTION : Atleast divide the parking facility in front of the store by half for cars and half for bikes in open space...thanking you....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amar Bhopi
Aug 16, 2021
Report
Copy

Food poisoning due to outdated coffee from your badlapur west dmart

Address: badlapur west

Sir,
from last three days i am suffering food poisoning due to cofee which i buy from badlapur west store. because of that contineous fever and Pitta itching scratches on whole body . which is due to outdated coffee as its last date of consumption is may 2021. who is responsible for my pain and loss. I request you to check every item in your store and return my money otherwise i will move to further legal process.
Amar Bharat...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
Nandha Reddy
Aug 11, 2021
Report
Copy

Mosquito bat not working = not getting proper response from manager sarjapur store

Address: Sarjapur

We purchased mosquito bat on 31 july 2021 ..bill number[protected]_005283 ..we took bat and looking for product check in the department on that tym we didn't find any staff on the floor..and someone suggested us that they r going to check at the tym of billing..die to heavy crowd thay didn't do checking..we came to home and checked bat on 10 th of aug
..it was not at all working..so we called customer care of sarjapur store we didn't...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
Isha Raikar
Aug 10, 2021
Resolved
Report
Copy
Resolved

Complaint about Dmart home delivery

I want to given complaint against order no. 41002707 which I booked on 5th August 2021 and which was supposed to deliver on 8th August but Dmart failed to deliver on that day. Next Day around 1220 PM Dmart delivery person came but he also delivered only 21 items out of 29. 8 items still not delivered. In these 2 days I called Dmart customer care / delivery person around 6 to 7 times. But no action taken from Dmart customer care service. 2days...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
elangovan85
Aug 8, 2021
Report
Copy

Debited money in pos machine and refund request

Address: DINDIGUL, TAMILNADU

Sir I purchased grocery items for Rs.659/-. on 08.08.2021 through POS transaction at DINDIGUL branch. First i swiped canara bank debit card but POS machine showed transaction declined. After that i used another SBI debit card to swipe, transaction successful and amount Rs.659/- also debited from my SBI account. Meanwhile first swiped canara bank debit card also amount Rs.659/-deducted and received message to my mobile.kindly arrange to refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mmkhurram
Aug 6, 2021
Sep 15, 2022
This thread was updated on Sep 15, 2022
Resolved
Report
Copy
Resolved

DGZ AT 129C trimmer not getting charge since opening of the sealed cover

Address: 20-5-232/1 shah ali banda hyderabad 500065

I tried calling on the phone no as well as i tried emailing the address mentioned over the product i purchased this product on 05jul from DMART HYDERGUDA HYDERABAD since it was precharged i had used it once and then when i put it on charging it is not getting charged and now there is no charging at all it is not working since opening, i informed the dmart hyderguda they directed me to contact on the no mentioned since then no resolution i...
Helpful
57 other people found this review helpful
57 found this helpful
1 Comment
Report
Copy

Related businesses

IndiaCakes.com
1
(847)
Bangs Fried Chicken
1
(5)
Cake Delivery India
2.5
(4)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR