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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 26

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N
Namanj12
Sep 23, 2020
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Payment got deducted from upi

Hello I made payment in dmart of approx 1950/- through Google upi, it went on processing and then suddenly the guy on counter told me that the session time is out. It's deducted from my account but they said they didn't received it because the session time is out. I already filled the chargeback form at dmart but still didn't recieved any refund. Attaching the proofs below....
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Sundra Saravana Raj
Sep 19, 2020
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misbehaving - tiruppur

Dear sir/ madam,

I am from tiruppur, and i was know d-mart last covid 19 period from my friends... My friends said, that all items they issue discount...
So, my family was too big... I was taken more profit and good do...

And today, i was going to bulk purchase to my big family... That all items we need minimum 10 to 15 packet every week... And also i was purchased last two weeks... But, today i was...
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S
Siddhi k
Sep 15, 2020
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stench from mccain aloo tikki

Address: Mumbai
Website: www.dmart.in

We bought a big packet (About 750gms) of mccain's frozen aloo tikkis and we even consumed some before realising that the aloo tikkis had a stench suggesting that they were spoilt. The packet was manufacturing in june 2020 and we consumed it in september 2020. The packets says it's best before 18 months. We dumped the entire packet. We had bought it online so i hope the supermarket gives us a refund while also making sure that they store their...
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C
Cheated job seeker
Sep 14, 2020
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order no. 20638927 dt 13th september for nature fresh sampoorna superior 10kg mp atta

Address: Malad west Mumbai

Hi team
Terribly upset recently i have been receiving damaged goods or close to expiry date products.

The current 10kg atta package was slit. Therefore the contents is exposed to rainy climate.

I did not get resolution call to my previous complain on close to expiry date curd

I called twice today after waiting 2 minutes, right thru the 12th in line my calls are automatically disconnected....
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PREMAL BHAGAT
Sep 11, 2020
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1% deduction on returns if purchased via card

Address: Andheri

Government of india calls for card payment.
Returns to dmar andheri east ouet opp caledonia is deducting 1% on returns if the purchase was thru card.
The invoice does not mention of such deduction.
Daylight robbery...
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P
pctakle
Sep 11, 2020
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grocery ordered but no delivery given or refund done order#20513806.

Hi ordered grocery on dmart ready app on 4th sept however still it's not delivered or refund processed order number 20513806... I am contacting them no responce...
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N
NK202020
Sep 10, 2020
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payment issue not refund

Address: Bhayandar

On 7th september 2020 i shop from dmart bahayender west, the cashier swiped my card twice, i didnt check my bank notification but on 9th september when i was scrolling trough my bank sms i found that i have been charged twice, i raised a complaint with customer care but he instead of providing me the refund he will issue me some letter which i have to submit to my bank, its not my mistake why i have to suffer waiting outside the bank due...
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C
Chakram321
Sep 10, 2020
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upi dmart app - failed transaction money not returned back

Transcation done thru upi amount deducted from. Bank but dmart app shows payment failed amd money is not retured to me.

20607948 order - payment issue....
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H
Hatim Bootwala
Sep 9, 2020
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Rude behaviour by dmart outlet

Address: Suraj apartment charkop gaon

This is to bring to your notice dmart outlet located at charkop gaon suraj building, the staff over there are quite.
I being a lady purchased milk the milk price was 41 rs, i did not have one rupee change, nor the salesman had a change to give 9 rs return, so told him to take one rupee later next time as i am regularly taking milk from that dmart store, but the sales started being very rude and he did not keep one rupee balance. This...
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P.N.Rao (proddutoor Narsimha Rao)
Sep 6, 2020
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lifebuoy hand wash:

Address: Secunderabad 500003

Ticket received #497941 - re: not honouring displayed prices and prices on products by dmart, s. D. Road, secunderabad - 500003
Lifebuoy hand wash: the product displayed 1=1 offer and pack showed a price of rs. 189.00.

On enquiry the manager said the price is rs.189.00 and was billed at rs. 178.00 after discount, but was charged for 2 items @rs.356.00. Due to urgency, i returned one item and took one only. I got a...
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Nsshetty
Sep 4, 2020
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products missing, refund not processed even after 2 weeks

I had placed order worth 7035 inr via dmart ready app.
Order number :20051595
There have been so many goo[censored]ps by the team.
The delivery agent first handed over wrong order. After sorting that out, 1 dairy product was in a really bad condition and i did not accept that. The refund for this item is still not processed by dmart.
Two more items are missing from my original order - no refund recieved for this either.br...
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Vishnu Kondapalli
Aug 31, 2020
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Rude staff

Address: Srinagar

The lady security staff at the entrance of the dmart, near gajuwaka is very rude. I want to file a complaint against her. As she is not having minimum discipline and manners towards customers....
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M
mahessh.mahessh@gmail.com
Aug 30, 2020
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Frooti

Address: 13 A vajra hanuman. Behind mahila samiti thakurli 421201

I ordered online from dmart. Out of footi manufacturing date is june. But it is as sprite or test is as expired date.
Sine so many days im calling but dmart no. Either ringing or busy.
No response. And thinking to go to consumer court.
Name. Mahesh sharma.
No. [protected]
Thakurli.
Online ordered on 15 aug...
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A
Anita Martis
Aug 29, 2020
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Had taken pack of twelve tetra packets Amul milk from dmart

I had taken twelve packets of Amul tetra packs from DMart on 15th August. It has a six months expiry. When I opened it two packets were spoiled. On calling them they said to send pictures and also to keep the packets which I did but since it’s spoiled milk next day my house started stinking I called them again to give a resolution as my house is stinking to which they said they will get me a resolution again I called in the evening as the...
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S
SayWhat Beauty
Aug 27, 2020
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Tried to order over the same order number. Double debit, order got cancelled and there's no reversal till now

I tried placing an order 25th August in the morning. The order number 20202016 faced a payment failure hence I tried paying again and it was again a fail. I used the UPI mode of transfer. However, there was twice a debit of Rs 1373 from my account. My bank account in total processed 2746 debit while gpay too showed a successful transfer. It's been days I am trying to connect with your customer care for a reversal as I need the money to buy...
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D
DIVISS KITCHEN
Aug 26, 2020
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Prestige pan

Address: 150 feet ROAD bhayandar west
Website: 150 feet road bhayandar west -401101

I had purchase a from dmart they had gave me a warranty of 1 year not completed 1 month also and product defect so now dmart changing words go to company...
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J
Jimit Panchal
Aug 23, 2020
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dmart - upi payment

Address: Mira Road
Website: www.dmart.in

I have made a payment through upi google pay. Amount got deducted but order got cancelled. Payment was made on 18th august 2020 and on same date i have mailed [protected]@dmart.in with payment screen shot. Continue chasing on mail but didn't receive any response. I have called multiple times on [protected] but no one gave me proper response....
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N
nikitasurve
Aug 21, 2020
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amount deducted from bank account but payment showing unsuccessful on dmart app. kindly transfer the amount to my source account as soon as possible

Amount deducted from bank account but payment showing unsuccesful on dmart app. Kindly transfer the amount to my source account as soon as possible...
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P
Pooja cp
Aug 21, 2020
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Payment got deducted, payment done through bar code scan

Address: Opposite lane of Indian overseas bank

Payment getaway through Upi expired. Thereby I used bar code scanner and made the payment. Attach is the payment snapshot of 1437 made through google pay....
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T
Tejas Morje
Aug 20, 2020
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About order not got place

I have order of Rs 1473 amount got deducted from my bank account but order not got place.
Pls give refund i have attached recpiet of my payment.
My order no is 20026913...
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