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D-Mart / Avenue Supermarts Complaints & Reviews

www.dmartindia.com
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Updated: Jan 2, 2025
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Bad 😕 It seems that D-Mart / Avenue Supermarts has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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D-Mart / Avenue Supermarts reviews & complaints page 24

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S
shah3p
Jan 6, 2021
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UPI payment refund - order no 23060406 - Complaint no .678846

I had purchased from Dmart ready on 25/12/20 . paid through UPI but your system shows traansaction expired but the amount was deducted from my account. later after two days Dmart ready person accepted that money received and confirmed by accounts. they will refund it in within two days . After so many days n so many mail and complaint on customer care number no written reply received from team.
so advise me what to do ?...
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R
RadheyMehrotra
Dec 23, 2020
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sub-standard quality of coffee mug of bharat fine tableware

This is to bring to your attention that the quality of one of your product (a Coffee Mug) purchased on 17th Dec. 2020 from D-Mart of CBD, Belapur, Navi Mumbai, Maharashtra, is sub-standard. As soon as hot water was poured into one mug, it developed crack and was not usable. I have taken photo of the cracked mug, as well as the bar code sticker and the bill of D-Mart. If you send your email ID, I can send these photos to you. How do I get...
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P
Pratik Kapatkar
Dec 20, 2020
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Need Arunoday calendar

We have requirement of Arunoday calendar for sale in Maharashtra dmart. Please add this item in Maharashtra dmart. It is manufactured in Kolhapur....
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H
Hemanth.hl1602
from Bengaluru, Karnataka
Dec 18, 2020
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Money deducted from my bank account n credited to Dmart but bill not generated

Today after shopping in your Dmart branch Gopalan maal Bangalore 560026, I had tried to pay through Google pay and transaction failed in first attempt but was successful in second attempt and money was deducted from my account and transferred to Dmart, but bill not generated... So cashier girls demanded to pay again, and made me to pay again through debit card.. so now twice my money is deducted. Please help...
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D
Disha Mamidi
Dec 16, 2020
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Reg:wrong billing bill no 5101120030102999/ cashier VAN/122220

Reg:wrong billing bill no [protected]/ cashier VAN/122220

Hello team,

My name is Disha and today I went to Dmart which is located in tirupati, airbypass road. The person who did billing has wrongly entered the item which I havent purchased. I have given 6 panties out of those 6, one is action ladies Eva'a panties so she asked me that I have to buy 3 products as it comes as packet but due to poor maintainance...
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Chodisetti Naveen prasad
Dec 12, 2020
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PHILIPS Stellar bright T-Bulb,10W EyeComfort,got burned replacement

Address: DMart,air bypass road,near apoorva silks,tirupati, chithoor district,Andhrapradesh.517501

I purchase one philips stellar bright T-Bulb, 10W EyeComfort with 2years warenty.from Dmart air bypass road, near apoorva silks, tirupati, chithoor district, Andhra pradesh state. 517501.I am not having any purchase bill or date of purchase which was written by Dmart with marker.I purchase it before 5 months.Now I beg your humble heart may I capable to exchange or replacement the same.the bulb manufactured in 02/2020.please notify me to my...
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K
krishnapabolu
from Bengaluru, Karnataka
Dec 8, 2020
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Irresponsible staff & rude managers

Address: Nellore

This happened on 8th dec in Nellore, Ap branch. There were more than 500 customers waiting in the billing counters and after a while each counter was mentioned closed even more than 50+ customers waiting in line for their turn. Literally I have to move 3 times to get into counters...and u know there were more tham 450+ customers still waiting for their billing turn.i have asked the store managers to extend or continue the same counters. The...
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P
pramods20
from Mumbai, Maharashtra
Dec 8, 2020
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Winter jacket defective product

I have purchased winter jacket of 999 rs on 5 Dec 2020 and i got tear in 1 day. Customer department nor giving replacement nor return. What to do now. Product price is 999 rs...
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K
kapil071
from Pune, Maharashtra
Dec 5, 2020
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Provided decay items

Address: Godrej Hill, Khadakpada, Kalyan, Maharashtra 421301
Website: www.dmart.in

Ordered from Dmart and dmart deliverd decay item as below
1: Premia kaju 320 regular 500gm
2: Emperor dates iranian muzafati jar 400G

Order number: 22737251.Invoice date:[protected]...
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A
aniket awad
from Powai, Maharashtra
Dec 4, 2020
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Double punching product that not purchase

Hi this is Aniket Awad [protected]/[protected]from Pune ambegaon.i have hi in store on 4/12/2020 for groceries purchase I check when. I come home that scocity tea500gram is 2in bill which actually I have 1 purchase 500gram.when I call ambegaon dmart they are very roude language use say come tomorrow we will see cameras.and blaaaa blaaaa.is single rupee is time on tree.today I got 235 cheated.image is everyone nis check....
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M
Mamta Shirvatkar
from Powai, Maharashtra
Nov 30, 2020
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Less quantity delivered

Address: N

3 set of notebooks were ordered containing 3 netbooks each but only one set is delivered.

Order number 22658244

Invoice date 30.11.2020

Mamta Shirvatkar
B 304 silver gardens jb nagar
Andheri east
Mumbai 400059...
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A
Aasia Shaikh
from Nashik, Maharashtra
Nov 23, 2020
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Bad quality food product1

Address: Sahar road, Andheri East.

I had recently purchased “go processed cheese” packet of 400 gms. The cheese inside is all hard and dry . It does not melt just burns . Photo attached. The manufacture date is of august 2020. The expiry date is within 6 months. Which means the cheese should be good. A few months back in April too I faced the same issue. Since it’s the second time I had put the complaint. Am a regular customer of dmart and have been using the “Go processed...
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A
Aasia Shaikh
from Nashik, Maharashtra
Nov 23, 2020
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Bad quality food product

Address: Sahar road, Andheri East.

I had recently purchased “go processed cheese” packet of 400 gms. The cheese inside is all hard and dry . It does not melt just burns . Photo attached. The manufacture date is of august 2020. The expiry date is within 6 months. Which means the cheese should be good. A few months back in April too I faced the same issue. Since it’s the second time I had put the complaint. Am a regular customer of dmart and have been using the “Go processed...
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M
manal007
Nov 23, 2020
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Regarding bad behavior of your on floor supervisor

Behavior of your on floor supervisor which was very bad customer service experience with me, I have sent my younger bro to purchase oil but they denied to give him and said we will not give, you need to buy more items. As you know if we require oil we will only buy oil to be very honest a person from your team should know how to talk to a customer as they are misbehaving and using bad words you guys should train them how to talk and response...
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B
Bhavik Dewnani
Nov 17, 2020
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Rough Tone of staff,they think they are owners of d Mart

Address: Vrindavan society thane west

If you ask them anything they back answer, if we tell them we will complain they tell jaa ke kariye...
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G
gopal V Iyer
from Mumbai, Maharashtra
Nov 15, 2020
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Order No.22289586- Tomatoes supplied were spoilt. Kindly remedy.

Address: 6/30, VISHWASHAKTI,, ROAD NO. 4, PESTOM SAGAR,, TILAK NAGAR P.O., MUMBAI

Order No.22289586
Tomatoes supplied were spoilt. Kindly remedy....
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A
Arvind r Jain
Nov 14, 2020
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Fungus in cadbury celebration rich dry fruit chocolate

I am Arvind R Jain. I bought 6 packets of Cadbury Celebration Rich Dry Fruits Chocolate to Distribute My Client at Diwali Festival.One of my clients opened Cadbury Celebration Rich Dry Fruit chocolate. He found fungus in chocolate immediately called me and gave back this packet . I call all my client and take back all celebration packet I feel very shameful front of all my client, In case any one eat this chocolate and anything happen in...
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A
Arshiya begum shaik
Nov 12, 2020
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Returns

Address: BILALA NAGAR, MAIN LINE

Iwant to return electrical kettle and refund my money back...
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D
Deepbarc
Nov 7, 2020
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Access Price

Iten no. 1806, CADBURY FRUIT AND NUT, the MRP was 45 and Dmart Price 40, and you have charged 80rs.

Item No. 0801, Nutraj Cashew -500g, Dmart Price 309 approx and you have charged 399rs....
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S
Samit Kadam
Nov 7, 2020
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Regarding Customer services

Address: 700/B-7 FL.No. 3 A Ward Shri Sai Apprt Sarnaik Colony, Kolhapur

In Your DMart Rankal store today (dt.7.11.2020 at 9.45am) I have purchase some (5 Items ) goods. At time of billing in Counter no 1 is yet not started and counter no.2 is for basket purchase customer and display also. But on counter no.2 trolley purchase customer billing there. I ask for that lady supervisor working at that time she never answer properly then I write feedback form and meet manager for further complaint. Manger Mr.Mandar meet...
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